Manager Facilities Analysis and Technical Services

CAMH; Toronto; On-site; CAD 112,000 - 141,000; Full time

Benefits offered by this job

HOOPP pension

Extended health and dental

4 weeks vacation

Flexible work arrangements

Professional development support

Job summary

CAMH is seeking a Manager, Facilities Analysis and Technical Services to lead analysis, planning, and continuous improvement of facilities operations at our Toronto campus. You will oversee CMMS and asset management, develop portfolio-wide tools, and collaborate with internal departments and vendors to deliver safe, reliable facilities services.

Candidates should have a facilities-related degree, six years of progressive experience with leadership, and strong analytical and communication skills.

Qualifications

• A degree or diploma in business or technical field with a facilities-related designation preferred.
• Professional development through industry courses and involvement is expected.
• Healthcare facilities experience and knowledge of hospital operations are preferred.

Responsibilities

• Analyze facilities and contracted service activities, performance, costs, and customer service results to identify opportunities for improvement.
• Develop and implement portfolio-wide tools, processes, standards, reporting, and QA practices for consistent delivery.
• Research and apply leading practices to support continuous improvement and compliance with CAMH requirements.
• Support maintenance and asset management strategies including preventive and reliability-based programs.
• Coordinate CMMS and asset management systems to meet operational needs.
• Provide technical advice to leaders, managers, vendors, and service providers.
• Build collaborative relationships with internal teams, DBFM partners, and contractors.

Skills

Analytical skills

Creative problem solving

Performance management

Quality assurance

Written and verbal communication

Bilingual English/French (asset)

Education

Facilities degree or certification

Tools

Microsoft Office

Scheduling tools

Energy management software

Job description

The Redevelopment and Facilities portfolio is responsible for major CAMH development and renovation projects, supporting the safe, efficient, and seamless day-to-day operation of CAMH properties. Our team of professionals is committed to providing the highest possible level of service to all stakeholders. Through collaboration, innovation, and a shared commitment to excellence, we deliver high-quality outcomes that support CAMH’s strategic priorities and the needs of our patients, families, staff, and community. The Facilities Department manages the CAMH facilities portfolio and is responsible for the delivery of comprehensive facilities management services, including the safety, security, functionality, and comfort of our occupants. The department also maintains the integrity and value of CAMH’s physical assets through strategic planning, operational performance management, quality assurance, employee leadership, and contract management.

The Redevelopment and Facilities Program is currently seeking a Manager, Facilities Analysis and Technical Services, reporting to the Director, Facilities Planning, Capital Development, Energy & Asset Management. The Manager, Facilities Analysis and Technical Services provides leadership in the analysis, planning, and continuous improvement of facilities operations.

Responsibilities

Job Description

The Redevelopment and Facilities portfolio is responsible for major CAMH development and renovation projects, supporting the safe, efficient, and seamless day-to-day operation of CAMH properties. Our team of professionals is committed to providing the highest possible level of service to all stakeholders. Through collaboration, innovation, and a shared commitment to excellence, we deliver high-quality outcomes that support CAMH’s strategic priorities and the needs of our patients, families, staff, and community. The Facilities Department manages the CAMH facilities portfolio and is responsible for the delivery of comprehensive facilities management services, including the safety, security, functionality, and comfort of our occupants. The department also maintains the integrity and value of CAMH’s physical assets through strategic planning, operational performance management, quality assurance, employee leadership, and contract management.

The Redevelopment and Facilities Program is currently seeking a Manager, Facilities Analysis and Technical Services, reporting to the Director, Facilities Planning, Capital Development, Energy & Asset Management. The Manager, Facilities Analysis and Technical Services provides leadership in the analysis, planning, and continuous improvement of facilities operations.

Responsibilities

Job Description

Key responsibilities include:

Conducting analysis, investigations, assessments, and reporting on facilities-related metrics, performance, budgets, and initiatives to identify opportunities for improvement and support informed decision-making aligned with CAMH objectives.

Developing and implementing portfolio-wide initiatives, including quality assurance, operational strategies, audits, communications, energy management, capital planning, maintenance plans, policies, procedures, and other tools that support the effective, efficient, and consistent delivery of facilities and operational services.

The Manager, Facilities Analysis and Technical Services is required to;

Analyze facilities and contracted service activities, performance, trends, costs, failures, and customer service results to identify opportunities for improvement, cost containment, and service optimization.

Develop and implement portfolio-wide tools, processes, standards, reporting, and quality assurance practices to promote consistent, efficient, and high-quality facilities service delivery.

Research and apply leading practices to support continuous improvement, operational effectiveness, and compliance with applicable codes, standards, and CAMH requirements.

Support the development and continuous improvement of preventive and reliability-based maintenance programs, including maintenance plans, schedules, standards, and work practices for in-house and outsourced services.

Align maintenance and asset management strategies with risk, asset condition, capital replacement plans, energy initiatives, operational requirements, and user needs.

Conduct building and equipment assessments and provide recommendations regarding maintenance, repair, replacement, asset condition, safety, reliability, and cost-effectiveness.

Oversee the effective use and ongoing development of CAMH’s CMMS and related asset management systems to ensure they meet operational and functional requirements.

Ensure asset, maintenance, project, BIM, and related documentation data is accurate, current, and supports effective decision‑making and reporting.

Identify opportunities to improve system functionality, analytics, processes, and organizational efficiency, and provide technical support and guidance to staff and service providers.

Support the development and management of annual operating budgets, including analysis of financial results, forecasting, contracted service costs, and opportunities for cost containment and improved value.

Provide technical expertise and advice to support the initiation, planning, procurement, and implementation of facilities projects and initiatives.

Review technical documentation, project deliverables, and facilities-related requirements to ensure alignment with CAMH standards and operational needs.

Provide expert technical advice and recommendations to leaders, facilities and contract managers, consultants, vendors, service providers, and other stakeholders.

Build and maintain collaborative relationships with internal departments, outsourced service providers, DBFM partners, consultants, and vendors to support effective delivery of facilities services and initiatives.

Coordinate technical services, asset condition assessments, and other specialized resources as required to support facilities planning and decision‑making.

You will perform work in accordance with applicable revisions of the Occupational Health and Safety Act and Regulations, professional standards and guidelines, and CAMH corporate and departmental Policies and Procedures. You will support a workplace that embraces diversity, encourages teamwork and complies with all applicable regulatory and legislative requirements. This position is located at 1001 Queen Street West.

Qualifications

A degree or diploma from a university or college program in a business or technical field is required, with a facilities-specific degree, certification, or related technical designation (e.g., CFM, FMA, RPA, FMP) preferred. Ongoing professional development through industry-related courses, designations, and professional involvement is expected. The successful candidate will have a minimum of six years of progressive experience, including three to four years of leadership experience overseeing facilities-related technical and operational responsibilities. Experience with preventive and corrective work order management systems and capital renewal planning is required. Strong analytical, creative problem‑solving, performance management, and quality assurance skills are essential, along with excellent written and verbal communication skills. Experience in healthcare facilities and knowledge of hospital operations, including patient and staff safety requirements, is preferred. Demonstrated computer proficiency, including Microsoft Office, scheduling, and energy management software, and strong knowledge of facility and building operations and maintenance is required. Bilingualism (French/English) and/or proficiency in a second language would be an asset.

Compensation & Benefits:

• Salary is competitive and based on experience, with a hiring range of $112,495.94 – $140,619.93 per year.
• Employees in this role may progress within the full pay range of $112,495.94 – $168,743.91 per year
• CAMH’s Total Rewards: Includes participation in HOOPP defined benefit pension plan, extended health and dental benefits, paid vacation starting at 4 weeks, flexible work arrangements, and ongoing professional development support.
• This role allows professionals to apply their expertise in a mission-driven environment dedicated to public health outcomes

CAMH is a fully affiliated teaching hospital and research institute of the University of Toronto. As a CAMH employee, you will contribute to our mission by supporting teaching, research, and clinical care across the hospital.

CAMH is dedicated to equity, diversity, and inclusion. Our commitment is to foster a workplace, teaching, and learning environment that is inclusive, respectful, and free from discrimination or harassment.

CAMH strongly encourages applications from candidates who reflect the diversity of the communities we serve, including First Nations, Métis, and Inuit Peoples; Black and other racialized communities; LGBTQ2S+ communities; women; and people with disabilities, including those with lived experience of mental health and substance use challenges.

We welcome applicants from all backgrounds. Thank you to all who apply; however, only those selected for an interview will be contacted. If you require accommodations during the application or recruitment process, please let us know.

About Us

Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system – a world where Mental Health is Health.

To learn more about CAMH, please visit their website at: www.camh.ca.

To view our Land Acknowledgment, please view internal job posting for link.