Manager, Enterprise Resilience

CPP Investments | Investissements RPC; Toronto; On-site; CAD 120,000 - 160,000; Full time

Job summary

CPP Investments seeks a Manager, Enterprise Resilience to strengthen its ability to prepare for, respond to, and recover from disruptive events across global operations. You will develop and test continuity plans, lead analyses, and provide data-driven insights to improve recovery strategies.

The role focuses on modernizing processes, coordinating with IT, security, legal, and communications, and guiding crisis response to protect critical services and operations worldwide.

Qualifications

• Undergraduate degree or college diploma in a related field.
• 6+ years of relevant experience, including experience guiding business leaders in developing and documenting recovery strategies that consider global requirements.
• Professional certification such as CBCP or MBCI, or equivalent, is preferred; certifications in IT disaster recovery, IT governance, or cyber resilience, such as CDRP, BCLE, or CGEIT, are valued.
• Technology experience with a focus on systems recovery and change management processes.
• Working knowledge of data analysis methodologies and tools, with the ability to develop metrics, interpret information, and translate insights into recommendations.
• Advanced proficiency with Microsoft Office and Tableau.
• Strong stakeholder engagement, facilitation, coaching, and communication skills, with the ability to work effectively across functions and organizational levels.

Responsibilities

• Lead organization-wide Business Impact Analyses and Business Continuity Planning, partnering with business units to develop appropriate recovery strategies for critical processes and global requirements.
• Apply a risk-based approach to strengthen and continuously improve business continuity practices in response to evolving risks across CPP Investments' geographies.
• Modernize the processes, systems, tools, and controls that support business continuity and organizational resilience.
• Plan, facilitate, and evaluate business continuity exercises and testing, using clear metrics and standardized reporting to identify opportunities for improvement.
• Develop and facilitate business continuity training and coach stakeholders at all levels on the development, maintenance, and testing of effective continuity plans.
• Support the development of extended outage contingency plans across the organization for critical services supporting CPP Investments, helping strengthen preparedness for prolonged disruptions and maintain continuity of critical business operations.
• Partner with IT, security, legal, communications, and other stakeholders to support crisis response, including communication protocols, resource allocation, and decision-making.
• Maintain awareness of relevant global, national, and local events, assess potential business impacts, and support the Enterprise Resilience team during crises.
• Support the annual corporate insurance renewal and refresh process, partnering with relevant stakeholders to help assess organizational exposures, validate coverage requirements, and provide information required to support the renewal process.

Skills

Data analysis

Stakeholder engagement

Facilitation

Coaching

Communication

Change management

Education

Undergraduate degree or college diploma

Tools

Tableau

Microsoft Office

Job description

Purpose. Performance. People. Joining CPP Investments means joining one of the world\'s most admired and respected institutional investors to drive a single mandate: to deliver strong, sustainable returns for generations of Canadians.

Purpose. Performance. People. Joining CPP Investments means joining one of the world\'s most admired and respected institutional investors to drive a single mandate: to deliver strong, sustainable returns for generations of Canadians. With a long-term horizon and global reach, we deploy capital at scale across public and private markets. Our size, stability, and disciplined investment philosophy allow us to pursue complex opportunities and build enduring partnerships worldwide. For our people, this means meaningful work with tangible impact, real opportunity, and collaboration with exceptional colleagues who value partnership and performance. Here, you will contribute to outcomes that matter alongside team members committed to excellence and shared success.

The Role

As Manager, Enterprise Resilience, you will help strengthen CPP Investments' ability to prepare for, respond to, and recover from disruptive events across its global operations. You will develop, maintain, test, and continuously improve business continuity plans, tools, and processes, while supporting crisis management and technology disaster recovery activities. You will lead organization-wide business impact analysis and continuity planning, strengthen recovery strategies, modernize resilience practices, and provide data-driven insights and training to help teams respond effectively to evolving risks.

The Team

CPP Investments takes a disciplined approach to managing risk in support of its mandate to maximize long-term returns without undue risk of loss. The Enterprise Resilience team supports CPP Investments' preparedness for disruptive events through business continuity, crisis management, and technology disaster recovery practices.

Accountabilities

• Lead organization-wide Business Impact Analyses and Business Continuity Planning, partnering with business units to develop appropriate recovery strategies for critical processes and global requirements.
• Apply a risk-based approach to strengthen and continuously improve business continuity practices in response to evolving risks across CPP Investments' geographies.
• Modernize the processes, systems, tools, and controls that support business continuity and organizational resilience.
• Plan, facilitate, and evaluate business continuity exercises and testing, using clear metrics and standardized reporting to identify opportunities for improvement.
• Develop and facilitate business continuity training and coach stakeholders at all levels on the development, maintenance, and testing of effective continuity plans.
• Support the development of extended outage contingency plans across the organization for critical services supporting CPP Investments, helping strengthen preparedness for prolonged disruptions and maintain continuity of critical business operations.
• Partner with IT, security, legal, communications, and other stakeholders to support crisis response, including communication protocols, resource allocation, and decision-making.
• Maintain awareness of relevant global, national, and local events, assess potential business impacts, and support the Enterprise Resilience team during crises.
• Support the annual corporate insurance renewal and refresh process, partnering with relevant stakeholders to help assess organizational exposures, validate coverage requirements, and provide information required to support the renewal process.

What You Bring

• Undergraduate degree or college diploma in a related field.
• 6+ years of relevant experience, including experience guiding business leaders in developing and documenting recovery strategies that consider global requirements.
• Professional certification such as CBCP or MBCI, or equivalent, is preferred; certifications in IT disaster recovery, IT governance, or cyber resilience, such as CDRP, BCLE, or CGEIT, are valued.
• Technology experience with a focus on systems recovery and change management processes.
• Working knowledge of data analysis methodologies and tools, with the ability to develop metrics, interpret information, and translate insights into recommendations.
• Advanced proficiency with Microsoft Office and Tableau.
• Strong stakeholder engagement, facilitation, coaching, and communication skills, with the ability to work effectively across functions and organizational levels.

You are motivated to contribute to something larger than yourself, approach complex challenges with rigor, and hold yourself to high standards in a collaborative, performance-driven environment. We provide colleagues with cutting-edge AI tools, dedicated learning time, and practical support to help them deliver with greater impact.

Inclusion & Accessibility

CPP Investments is committed to equitable access to employment and building a workforce that reflects diverse talent and perspectives. If you require accommodation at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

Attention: Protect Yourself from Fraud

CPP Investments is committed to a secure and transparent recruitment process. We will never ask candidates for payment or financial information at any stage of hiring. All legitimate opportunities are posted on our careers page, and communications will come from our applicant tracking system, Workday. CPP Investments may use AI tools to help screen and assess applicants by analyzing resumes and applications for relevant skills and experience. These tools support, but do not replace, human decision-making.