Director, Technology & Operations Business Management

CPP Investments; Toronto; On-site; CAD 180,000 - 240,000; Full time

Job summary

CPP Investments in Toronto is seeking a Director, Technology & Operations Business Management to lead strategic financial planning for T&O, focusing on cost discipline and resource allocation. You will partner with group heads and senior leaders to shape the three-year plan and oversee enterprise-level budgets for Market Data and Cloud.

You will build a high-performing team, deliver insights for executive decision-making, and drive continuous improvement with KPI reporting, forecasting, and cost

Qualifications

• University degree in a relevant field and strong analytical/problem-solving capabilities.
• Experience managing multiple initiatives with complex timelines and senior stakeholder engagement.
• Proficiency with MS Office suite and ability to translate data into actionable insights.

Responsibilities

• Lead the development of T&O’s three-year financial plan and forecasts, including enterprise-level budgets for Market Data and Cloud.
• Partner with group heads to align financial planning with strategic priorities and operational needs.
• Identify cost optimization opportunities and lead workforce planning and performance reporting for executive decision-making.

Skills

Analytical thinking

Stakeholder management

Leadership

Communication

Forecasting

Education

University degree in a relevant field

Tools

Microsoft Office

Excel

PowerPoint

Word

Job description

Purpose. Performance. People. Joining CPP Investments means joining one of the world’s most admired and respected institutional investors to drive a single mandate: to deliver strong, sustainable returns for generations of Canadians. With a long-term horizon and global reach, we deploy capital at scale across public and private markets. Our size, stability, and disciplined investment philosophy allow us to pursue complex opportunities and build enduring partnerships worldwide. For our people, this means meaningful work with tangible impact, real opportunity, and collaboration with exceptional colleagues who value partnership and performance. Here, you’ll contribute to outcomes that matter alongside team members committed to excellence and shared success.

The Role

As Director, Technology & Operations Business Management, you will lead strategic financial and business planning initiatives that support Technology & Operations (T&O), with a focus on operational excellence, cost discipline and effective resource allocation. You will partner with Group Heads and senior leaders to shape the department’s three-year financial plan and forecasts, oversee enterprise-level planning for Market Data and Cloud, identify cost optimization opportunities, support strategic prioritization, and workforce planning. You will also lead and develop a high-performing team while providing insights and recommendations that support executive decision-making.

The Team

Technology & Operations supports CPP Investments by enabling the technology, data and operational capabilities required to execute the organization’s strategy efficiently and effectively. CPP Investments continues to prioritize productivity through process streamlining and automation, fit-for-purpose organizational design and effective allocation of resources. The Strategy & Operating Office within T&O plays a pivotal role in the financial and workforce management of the department. The team is accountable for the planning, execution and oversight of financial activities, including budgeting, forecasting, financial reviews and cost optimization.

Accountabilities

Lead the development of T&O’s three-year financial plan and forecasts, including oversight of the enterprise-level financial plans for Market Data and Cloud. Partner with Group Heads and senior leaders to align financial planning, business strategies and resource allocation with strategic priorities and operational needs. Analyze financial and operational data to identify trends, risks and opportunities, translating findings into clear insights and recommendations for executive decision-making. Strengthen cost discipline by identifying key cost drivers and leading demand, supply and other reviews to identify and implement cost optimization opportunities. Establish and monitor KPIs and business performance measures, providing clear reporting, presentations and strategic recommendations to senior leaders and stakeholders. Lead, mentor and develop a high-performing team while fostering accountability, collaboration, continuous improvement and professional growth.

What You Bring

University degree in a relevant field. 8+ years of relevant experience, including experience managing multiple concurrent initiatives and complex timelines. Strong analytical and problem‑solving skills, with experience working with diverse data sets, conducting sophisticated analysis and translating findings into actionable recommendations. Advanced written and verbal communication skills, with the ability to build effective relationships and communicate with stakeholders at all levels. Demonstrated ability to partner across functions and synthesize information and perspectives from a diverse range of stakeholders. High proficiency with Microsoft Office, including Word, Excel and PowerPoint. Demonstrated ability to inclusively lead, inspire and develop a diverse team of professionals. You are motivated to contribute to something larger than yourself, approach complex challenges with rigor, and hold yourself to high standards in a collaborative, performance‑driven environment. We provide colleagues with cutting‑edge AI tools, dedicated learning time, and practical support to help them deliver with greater impact.

Inclusion & Accessibility

CPP Investments is committed to equitable access to employment and building a workforce that reflects diverse talent and perspectives. If you require accommodation at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

Attention: Protect Yourself from Fraud

CPP Investments is committed to a secure and transparent recruitment process. We will never ask candidates for payment or financial information at any stage of hiring. All legitimate opportunities are posted on our careers page, and communications will come from our applicant tracking system, Workday. CPP Investments may use AI tools to help screen and assess applicants by analyzing resumes and applications for relevant skills and experience. These tools support, but do not replace, human decision‑making.

About Us

For 25 years, we’ve proudly invested the Canada Pension Plan Fund, helping to secure retirement for more than 22 million Canadians. We invest for the long term — and that includes our people.

Why Work With Us

Here, you’ll work alongside high-calibre colleagues on meaningful challenges that have real-world impact. Our purpose drives us, our performance sets us apart, and our people make it possible.

Our Guiding Principles

Our guiding principles shape our culture. They define how we work and represent the values that guide our behaviours. They are Integrity, Partnership and High Performance.

Our Impact

We invest globally across public and private markets, managing capital on behalf of millions of contributors and beneficiaries. We focus on long‑term value creation and responsible investing, with offices in major financial centres around the world.

What You Can Expect

• Meaningful work with measurable impact
• Exposure to complex, global challenges
• Opportunities for learning and growth
• Competitive total rewards and benefits
• Comprehensive wellness programs
• Inclusive and respectful of diverse perspectives