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RBC is seeking a Manager, Digital Product Analytics to drive insights on the client acquisition journey across digital and physical channels. You’ll deliver reports, dashboards, and analyses, partner with cross-functional teams to ensure data quality, and monitor implementations for accurate measurement.
You will lead end-to-end development of new reports in Tableau and Quicksight, maintain data integrity, and help shape analytics processes.
As a Manager, Digital Product Analytics, you will report to the Director of Digital Product Analytics to help digital teams understand the customer acquisition journey in our digital and physical channels. In this role, you will be responsible for delivering reports, dashboards and analytic deep-dives, as well as working with cross-functional teams to maintain data quality and integrity through monitoring analytics implementations to ensure accurate measurement and reporting.
This role works in the office 3 to 4 days a week.
Translate business problems into technical specifications and execute on requirements through the delivery of new reports, dashboards and analytic deep-dives
Extract clear narratives from web and mobile data, combining analytical perspectives and domain knowledge to effectively tell the story around the client acquisition journey
Own the end-to-end development of new reports in Tableau and Quicksight, providing stakeholders with visibility into key metrics
Maintain and find areas to optimize existing reporting solutions
Ensure the accuracy and integrity of data collected through analytics platform tagging and server-side tracking, working closely with cross-functional business analysts and developers to set requirements and monitor implementation
Manage competing priorities, timelines, and expectations across multiple initiatives
Contribute to continuous improvement of analytics processes, tools, and reporting capabilities
3+ years of work experience in data analytics, reporting, business intelligence, or related roles within a large, complex organization
Hands-on experience with big data technologies (Spark, Scala, or PySpark)
Exposure to analytics platforms like Google Analytics 4
Excellent communication and presentation skills with ability to influence cross-functional stakeholders
Demonstrated ability to prioritize effectively in a fast-paced environment
Strong team player with a track record of collaboration and experience working as part of an agile team
Undergraduate or Master’s degree with focus in quantitative discipline (Statistics, Computer Science, Engineering, Math, Finance, Accounting)
Strong experience creating dashboards and visualizations in Tableau and/or Amazon Quicksight is a big plus
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
A/B Testing, Big Data, Business Acumen, Collaboration, Customer Acquisition, Customer Journey Analysis, Data Analytics, Deep Dive Analysis, Reporting and Analysis, Visualizations
Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
City: Toronto
Country: Canada
Work hours/week: 37.5
Employment Type: Full time
Platform: PERSONAL & COMMERCIAL BANKING
Job Type: Contract (Fixed Term)
Pay Type: Salaried
Posted Date: 2026-08-28
Application Deadline: 2026-09-12
Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.