Manager, Data Analytics

Sun Life Financial; Waterloo; Hybrid; CAD 78,000 - 128,000; Full time

Job summary

Sun Life Financial is seeking a Manager of Data Analytics in its Health Data Strategy and Insights team. This role involves leading a team to provide analytical support across Market Development, driving innovative solutions that enhance healthcare services in Canada. Ideal candidates will have a strong technical background and proven experience in managing analytics processes, aiming to improve lives through data-driven decisions.

Benefits

Flexible benefits

Pension, stock and savings programs

Hybrid work flexibility

Qualifications

• 5+ years of experience in analytics in health or group benefits.
• Expertise in BI/Reporting and statistical software.
• Strong technical core needed for problem-solving.

Responsibilities

• Coach, mentor, and manage a team of data analysts.
• Deliver actionable analytical insights to stakeholders.
• Work strategically with business to apply data analytics.

Skills

Data Analytics

Communication

Education

Bachelor’s degree in Computer Science, Software Engineering, Business Analytics, or similar

Tools

Python

SQL

Tableau

AWS

Job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Sun Life Health is a leading Health and Benefits provider in Canada, offering Canadians comprehensive group benefits and a portfolio of digital health products. We are a passionate group who like to take on big challenges in a supportive environment, grounded in our purpose of helping Canadians achieve lifetime financial security and live healthier lives.

Sun Life’s Health Data Strategy and Insights team is helping Sun Life build innovative health solutions to address the most pressing health needs of Canadians. Reporting to the Director, Product Insights and Business Intelligence, the Manager, Data Analytics will be responsible for the development, management and delivery of analytics business support to Market Development and Growth teams. The leader in this role will manage a highly skilled team of employees focused on analytics and will collaborate with teams across Sun Life to support delivery of initiatives.

What will you do?

As aPeople Leader, you will:

• Coach, mentor and manage 2-3 data analysts to develop a high performing, highly motivated, innovative, and engaged team of professionals.
• Manage and maximize resources balancing between development of team and delivering value to the business
• Delegate tasks appropriately to deliver actionable analytical insights to ensure stakeholder satisfaction
• Monitor and evaluate performance by providing timely and regular feedback on personal and team goals.
• Effectively hire, onboard, and retain talent, with a focus on sustainability and long-term development needs.
• Identify process gaps, efficiencies, refinements and establish new process where needed

As aTechnical Leaderyour responsibilities include:

• Work with business strategically to discover where best to apply data analytics to solve business problems
• Guide the analysts in choosing the correct analytical techniques and validating the outcome to ensure it is what is expected
• Apply expertise in descriptive and diagnostic techniques to solve business problems and to review output from team members to ensure correct and high quality analytics is being delivered to the business
• Communicate and frame complex analytics simply and into compelling stories for business leaders and data users
• Deliver according to pre-agreed timelines and ensure that delivery meets the integrity, quality and performance requirements.
• Interact frequently with stakeholders including interaction with Directors and AVPs across Health, data engineers, data owners, and technology partners

What do you need to succeed?

• Bachelor’s degree in a field with a strong technical core such as Computer Science, Software engineering, Business Analytics, Engineering Science, Statistics, Math, Business Commerce or equivalent working experience
• 5+ years of experience in analytics in the health or group benefits
• Expert level experience with BI/Reporting/providing business insights & statistical & reporting software (i.e. Python, SQL, Tableau)in the cloud environment (e.g. AWS)
• Highly driven and self motivated having the ability to drive solution design in a multi system setting.
• Solid communication skills – have the ability to explain complexity of data to a business audience and explain the complexity of business to the IT audience

What will be nice to have:

• Passion tochallenge the status quo,find new solutions and drive out-of-the-box ideas .
• Believes in a non-hierarchical cultureof collaboration, transparency, safety, and trust.
• Not afraid to “roll up the sleeves” and seeks to go outside comfort zone to learn, pushingteams to do the same.
• Highly collaborative and ability to work in a fast-paced and dynamic environment professionally and positively.

Unique Requirements

• The candidate selected for this role is required to attain Canadian Reliability Security Clearance.
• To see if you are eligible for this clearance, please review the section 201 on the Federal Government site (https://www.tpsgc-pwgsc.gc.ca/esc-src/personnel/pdcf-rsrp-eng.html)

What’s in it for you?

• We’re proud to be a Best Workplace for Hybrid Work by Great Place to Work Canada
• Be part of our continuous improvement journey in developing the next greatest digital enterprise experience that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.
• Flexible Benefits from the day you join to meet the needs of you and your family.
• Pension, stock and savings programs to help build and enhance your future financial security.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [e-mail] .

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

78,000/78 000 - 128,000/128 000

Job Category:

Advanced Analytics

Posting End Date:

29/06/2025