Manager, Compliance & Technology Information

Nissan Motor Iberica SA; Mississauga; Hybrid; CAD 110,000 - 138,000; Full time

Benefits offered by this job

Career growth

Tuition reimbursement

Medical benefits

Employee lease program

Vehicle Purchase Program

Job summary

Nissan is seeking a Manager, Compliance & Technology Information in Mississauga, ON. The role coordinates recalls, certifications, and regulatory matters with Transport Canada and Environment Canada, and leads the creation of technical publications and compliance reporting.

The ideal candidate holds an automotive engineering degree and has 7–10 years of related experience in dealer service operations, with strong MS Office and leadership skills. Hybrid work schedule offered in Canada.

Qualifications

• A degree in automotive engineering or equivalent technical background/knowledge with dealer service operations
• 7–10 years of related experience in compliance/tech information
• Experience with regulatory matters and recalls
• Strong MS Office skills and reporting ability

Responsibilities

• Manages Port modifications, campaigns and recalls and coordinates with manufacturers and dealers
• Oversees production and distribution of technical publications and ETSBs
• Liaises with Transport Canada, Environment Canada and provincial authorities on recalls and regulatory matters
• Ensures compliance with federal and provincial safety and emission regulations and reporting
• Manages budgeting for technical publications and related tools

Education

Bachelor's degree in Automotive Engineering

Tools

Microsoft Office

Job description

Position Details

Location: Mississauga, Ontario

Job Schedule: Full-time, Hybrid 4 days onsite, 1 day Remote

Education Requirement: Degree in Automotive Engineering or equivalent technical background

Sponsorship: No

Come Drive Innovation with Us.

Manager, Compliance & Technology Information (Mississauga, ON)

Position Summary

This role will be responsible for interacts with Transport Canada and Environment and Climate Change Canada on Recall, certification, compliance and regulatory matters. Responsible for identification, investigation and reporting of vehicle compliance deficiencies. Manages the implementation of product recalls, service campaigns, dealer service actions and port programs. Responsible for the reporting of Federal/Provincial ZEV and GHG compliance programs. Manage the production and distribution of all Technical publications.

Key Responsibilities

• Manages Port modifications, campaigns and recalls - Manages the activities for manufacturer, ordered programs at port of entry, compound or dealer level to carry out necessary vehicle modifications prior to sale.
• Ensure invoicing for the program can be submitted to the responsible party(ies).
• Manages matters pertaining to product campaigns and recalls including liaison with NML, NMC, NNA, NRD and reporting to Transport Canada.
• Work with various NCI department to ensure adequate parts supply and timely delivery of parts.
• Manage relationships with parts marketing to ensure campaign parts pricing is reviewed with warranty department to ensure claiming procedures are in place and monitoring and controlling of incident expenses to ensure recovery from the party(ies) responsible.
• Manage vehicle and product compliance issues - Identifies, investigates and reports vehicle compliance deficiencies and recommends corrective action.
• Liaises with engineering and compliance personnel at NML, NMC, NMMC, NISMEX, NRD, NNA and local vendors to ensure all products comply with all Federal and Provincial safety and emission regulations.
• Manage government initiated investigations - Liaises with Federal and Provincial governments on reported safety/compliance items and regulatory issues.
• Manages Transport Canada and Environment Canada initiated product investigations.
• Manage technical publications - Oversee the development and release of technical publications (ETSBs) to ensure dealers/NCI staff have access to timely information on all known product countermeasures and repair techniques.
• Ensuring the timely production and availability of Electronic Service Manuals.
• Responsible for the production and operation of ASIST technical resource tool.
• Manage all budgeting related to Technical publications and ASIST.
• Manages the NCI essential tool program including the evaluation and determining of dealer tools and equipment; managing the budget and controlling expenses; ensuring invoicing to dealers to ensure proper revenue for NCI (approximately $2.0M).

Minimum Qualifications

• A degree in automotive engineering or equivalent technical background/knowledge with dealer service operations

Job Knowledge and Skills

• Technical background/knowledge with dealer service operations
• Technical report writing ability
• Supervisory experience and good interpersonal skills
• A working knowledge of related Provincial and Federal legislation
• Proficiency in Microsoft Office tools is required

Years of Experience

A minimum of 7 to 10 years related experience is required.

Travel Required

Regular travel to Tennessee may be required during training phase, the first 2~3 months but after that, only occasional business travels when needed.

Desired

Minimum of 2 years of exp in leadership role will be preferred.

Benefits

• Career Growth and Continuous Learning Opportunities
• Seminars, leadership training, and tuition reimbursement programs
• Medical, mental health, parental leave, retirement savings
• Unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program
• Vehicle Purchase Program (VPP)

Salary Range

Salary Range: $110,032.00 - $137,665.00 This compensation range represents the minimum to midpoint base salary rates at Nissan for jobs assigned to this particular grade level. Please note that an employee’s base salary may occasionally be set above the midpoint of the salary band for this grade level, in recognition of the employee’s unique skills, work experience, education, work location, or market conditions. Compensation decisions also consider internal equity and comparisons with the base salary rates of other employees with similar backgrounds working in comparable roles. Note: Bonus, benefits, and other forms of variable compensation are not included in the base-salary range shown above.

Equal Employment Opportunity & Eligibility

It is Nissan’s policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in Canada and will be required to provide proof of employment eligibility at the time of hire. All employment is contingent upon successful completion of background screenings in accordance with Nissan policies and as permitted by applicable statutes and regulations.

Nissan For Everyone

People are our most valuable assets, and Nissan seeks to maximize the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Nissan aims to improve business results through a workplace and business that meets the needs of our employees and customer base. Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have Business Synergy Teams (BSTs) across the Americas that are open to all employees and seek to connect employees through common interests and foster a company culture where all employees feel supported and included. Nissan also values inclusion in our business as we respect and recognize the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products, and communicating from a position that will help us continue to offer our customers competitively designed, market-driven products. Join us as we carry our commitment to our employees and customers into the future. Built for Your Best: https://www.youtube.com/watch?v=PXuame0vwiw&list=PLki2k0CDxrPe8V6WmEeEdhj1fosRD-JQa