Manager Compliance

Accreditation and Customer Service; Southwestern Ontario; On-site; CAD 139,000 - 150,000; Full time

Job summary

A government regulatory board in Southwestern Ontario is seeking a Legal Practice Board Manager to lead compliance functions for aspiring lawyers. This role includes managing complex regulatory issues, overseeing the complaints process, and improving customer service delivery. Applicants should have experience in compliance and regulatory requirements. Benefits include professional development opportunities, generous leave entitlements, and easy access to public transport.

Benefits

Professional development opportunities

Generous leave entitlements

Easy access to public transport

Qualifications

• Experience in compliance management regarding legal regulatory requirements.
• Strong understanding of professional indemnity insurance obligations.
• Ability to handle complex regulatory issues and complaints processes.

Responsibilities

• Lead compliance function related to admission of applicants as lawyers.
• Manage professional development and accreditation of educational institutions.
• Contribute to strategic development of the customer service team.

Job description

Legal Practice Board Manager Compliance PSCSA 2024, Level 7, $139,860 - $149,485

About the role

Reporting to the Director Accreditation and Customer Service, this position leads the specialist compliance function to deal with complex issues relating to the regulatory requirements of applicants for admission as an Australian lawyer and legal practitioners. The position is responsible for dealing with higher level regulatory issues, including the complaints process and triaging of matters, professional indemnity insurance obligations, the accreditation of academic institutions providing tertiary education, practical legal training, and continuous professional development, freedom of information and internal review requests. The position works with the Accreditation and Customer Service leadership team to develop and improve the delivery of the Board’s customer service function. It participates in the development of capacity in the customer service team to ensure a high level of knowledge of the regulatory functions and contributes to the strategic development and management of the team and the Board.

Why the Board?

The Board is an equal opportunity employer committed to workplace equity and diversity. We welcome and encourage applications from Aboriginal and Torres Strait Islander people, women, young people, people with disability and people from culturally diverse backgrounds.

Benefits

• Professional development opportunities;
• Generous leave entitlements including annual, personal, long service and parental leave ;
• End of trip facilities;
• Easy access to public transport; and
• The option to salary sacrifice superannuation.

Applicants are to apply on-line and must provide :

• a comprehensive CV
• a two page (maximum) outline addressing the Essential Work Related Requirements that are listed on the attached Job Description Form

To submit your application, please click on the Apply for Job button.

Are you eligible? To be eligible for a permanent appointment to the Western Australian public sector is essential that you are an Australian citizen or have permanent residency status in Australia. A current (within 6 months) National Police Clearance Certificate will be required prior to commencement of employment.