MANAGER - COMMISSION SALES

Hard Rock Hotel & Casino Ottawa; Ottawa; On-site; CAD 50,000 - 70,000; Full time

Job summary

Join Hard Rock Hotel & Casino Ottawa as a Commission Sales Manager, where you will deliver exceptional service and manage event sales across various markets. This full-time role requires a proven sales background and a passion for hospitality in a vibrant casino environment.

Qualifications

• At least 2 years of sales experience with a proven track record.
• Fluent in English; additional languages such as French preferred.
• Able to pass a background check.

Responsibilities

• Prospect, sell, contract, and service sales events.
• Draft proposals and negotiate contracts with clients.
• Create Event Orders to communicate event details.

Skills

Guest service skills

Sales experience

Fluency in English

Negotiation skills

Job description

Overview

As the latest addition to the renowned Hard Rock brand, this exceptional venue aims to redefine entertainment and hospitality in Canada's capital city.

Located in a prime area, the Hard Rock Hotel & Casino Ottawa will blend contemporary style with classic rock 'n' roll flair. Upon entering, guests will be immersed in music, memorabilia, and excitement.

Are you ready to deliver the ultimate rock star experience in Ottawa? Let the countdown begin!

Role: Commission Sales Manager

The Commission Sales Manager is responsible for acquiring and servicing new clients for event hosting. This includes selling and managing all market segments such as social, non-profit, corporate, nightlife, in-suite, and wedding markets.

Responsibilities

• Prospect, sell, contract, and service sales events as assigned. Attend industry and networking events, conduct telemarketing, advertise, and reach out to competitors' client bases.
• Draft proposals and negotiate contracts with clients.
• Contact potential clients, work directly with them on planning, billing, and event requirements.
• Create Event Orders (BEO, WEO, HEO, etc.) to communicate event details and staffing needs, supporting and managing events onsite as necessary.
• Maintain comprehensive files on all upcoming and past events as per departmental standards.
• Perform additional duties as assigned.

Qualifications & Additional Requirements

• Flexible with varying shifts and schedules, including holidays and weekends.
• Fluent in English; additional languages such as French are preferred.
• Able to pass a background check.
• Must be 19 years or older.
• At least 2 years of sales experience with a proven track record, preferably in luxury resort settings. Exceptional guest service skills and a high sense of urgency are required.

Hard Rock International is an equal opportunity employer committed to fostering an inclusive workplace. We support employment accommodations as per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Contact [e-mail] for accommodation requests.

Additional Information

This is a full-time, entry-level position in the Finance and Sales sector. The role involves working in a gambling and casino environment.