MANAGER - COMMISSION SALES

Hard Rock Hotels; Ottawa; On-site; CAD 40,000 - 80,000; Full time

Job summary

An exceptional venue is seeking a dynamic Commission Sales Manager to redefine entertainment and hospitality in Ottawa. This role involves acquiring and servicing new clients for various events, from weddings to corporate gatherings. You will be responsible for prospecting, negotiating contracts, and ensuring seamless event execution. Join a vibrant team in a prime location that celebrates music and excitement, and be part of a culture that values inclusivity and exceptional service. If you have a track record in sales and a passion for hospitality, this is your chance to shine!

Qualifications

• Minimum 2 years of industry experience in sales, preferably in a luxury resort setting.
• Exceptional guest service skills with a high sense of urgency.

Responsibilities

• Prospect, sell, and service contracted events across various markets.
• Draft proposals and negotiate contracts with clients.
• Create Event Orders to communicate event details to the operations team.

Skills

Sales Experience

Guest Service

Negotiation Skills

Event Planning

Fluency in English

Fluency in French

Job description

Overview

As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.

Boasting a prime location, Hard Rock Hotel & Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.

Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!

The Commission Sales Manager is responsible for acquiring and servicing new clients to hold events. The Manager will sell and service all markets including but not limited to the social, non-profit, corporate, nightlife, in-suite, and wedding market.

Responsibilities

• The Commission Sales Manager is responsible for prospecting, selling, contracting, and servicing Sales Contracted events as assigned. The job often involves attending industry and networking events, telemarketing, advertising and contacting the competitions client base.
• Drafts proposals and negotiates contracts with clients.
• Initiates contact with person or persons in charge of group. Works directly with clients on planning, and billing details and any other requirements pertinent to the event.
• Creates Event Orders (BEO, WEO, HEO, etc.) to communicate event vision, details and staffing needs to operations team and is onsite to support and manage event as needed.
• Maintains complete files on all future and past groups and private parties as directed by departmental standards.
• Perform other duties as assigned.

Qualifications

ADDITIONAL REQUIREMENTS

• Be flexible to work varying shifts and time schedules.
• Must be able to work holidays and weekends.
• Fluency in English: additional languages (French) preferred.
• Must be able to successfully pass background check.
• Must be nineteen (19) years of age or older.
• Prior Sales Experience with track record of accomplishments. Must possess exceptional guest service and high sense of urgency. Minimum of 2 years of industry experience. Prior experience in luxury resort setting preferred

Additional Details

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Please contact Human Resources at [e-mail] if you require accommodation at any time throughout the hire process.