Manager, Channel Operations & Planning

Stanley Black & Decker, Inc.; Mississauga; Hybrid; CAD 100,000 - 120,000; Full time

Benefits offered by this job

Hybrid work environment

Benefits package

Company cell phone

Laptop

Employee product discounts

Job summary

Stanley Black & Decker, Inc. is seeking a Manager, Channel Operations & Planning in Mississauga. You will lead the development of new channel processes, drive a promotional forecasting workflow, and partner with demand planning to deliver actionable insights.

You will own channel analytics, build dashboards, and guide cross-functional teams across marketing, sales, and finance. The role requires strong communication and problem-solving in a hybrid environment.

Qualifications

• Bachelor’s degree in Business, Marketing, Analytics, or related field with 5–8+ years in channel/commercial operations.
• Experience leading cross-functional projects in a matrixed org.
• Strong data interpretation and ability to generate actionable insights.
• Proficiency in forecasting, demand planning, or related processes preferred.

Responsibilities

• Lead design and implementation of new channel planning processes and a promotional forecasting workflow.
• Manage cross-functional projects aligned to strategic priorities and business transformation.
• Own channel data analytics, create dashboards, and provide performance insights.
• Translate data into clear recommendations for marketing and business leaders.
• Collaborate with channel marketing, sales, finance, and demand planning to align priorities.

Skills

Channel operations

Sales operations

Marketing operations

Analytics

Demand planning

Education

Bachelor's degree in Business, Marketing, Analytics, Supply Chain, Finance

Tools

Power BI

Excel

Job description

Build Your Career With Us

The What As a Manager, Channel Operations & Planning, you will be part of a dedicated team based in Mississauga, Ontario and reporting to the Director, Channel Marketing. The Manager, Channel Operations & Planning will play a critical role in supporting the Canadian channel marketing organization by leading process improvement initiatives, building new cross-functional ways of working, and delivering actionable business insights. This role will serve as the key liaison in establishing a new promotional forecasting process in partnership with the demand planning team, while also leading special projects, and channel analytics. If you enjoy building strong relationships, contributing to meaningful work, and making a real impact, join us to build a career where you can thrive and Make A Difference For Those Who Make The World™.

What You Get

• Competitive compensation, with an anticipated annual base salary of $100,000–$120,000, based on your experience, skills, qualifications, and market location.
• Performance-based earning potential through a discretionary sales incentive bonus targeted at 20% of your annual salary, based on the achievement of defined objectives and plan terms. Bonuses are not guaranteed.
• A hybrid work environment, with in-office and remote work determined by business needs and role requirements.
• Comprehensive benefits package designed to support the health, well-being, and financial future for you and your family.
• The tools you need to succeed, including a company cell phone, and laptop.
• A supportive and collaborative team where your ideas are valued and you can bring your best self to work every day.
• Career growth opportunities as part of a Fortune 200 company, with the chance to learn, grow, and advance your career.
• An Employee Product Purchase Program with exclusive discounts on our products, including DEWALT®, CRAFTSMAN®, CUB CADET®, STANLEY® and BLACK+DECKER brands.
• Employee perks including discounted company stock options, GoodLife Fitness discounts, safety shoes reimbursement, and many more exclusive offers.

Why It takes great people

The Why It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of nearly 48,000 professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, CRAFTSMAN®, CUB CADET®, STANLEY® and BLACK+DECKER.

What You Will Get To Do

Lead the design and implementation of new processes to improve channel planning, execution, and performance. Stand up and manage a new promotional forecasting process in close partnership with the demand planning team and other key stakeholders. Identify process gaps, inefficiencies, and opportunities for continuous improvement across the channel organization. Lead cross-functional projects that support strategic priorities, operational excellence, and business transformation. Own channel data analytics, including reporting, trend analysis, performance insights, and business recommendations. Develop dashboards, tools, and reporting frameworks that improve visibility into channel performance and decision-making. Translate complex data into clear, actionable insights for marketing and business leaders. Partner with channel marketing leadership, sales, finance, demand planning, and other cross-functional teams to align priorities and execution. Support annual planning, forecasting, and business review processes as needed.

Who You Are

Bachelor’s degree in Business, Marketing, Analytics, Supply Chain, Finance, or a related field. 5–8+ years of experience in channel operations, commercial operations, sales operations, marketing operations, analytics, demand planning support, or a related function. Experience leading process improvement and cross-functional projects in a matrixed organization. Strong analytical skills with the ability to interpret data and generate actionable insights. Experience working with forecasting, demand planning, promotional planning, or related commercial processes is preferred. Demonstrated ability to manage multiple priorities and deliver results in a fast-paced environment. Strong communication and stakeholder management skills. Advanced proficiency in Excel and experience with reporting or visualization tools such as Power BI, or similar platforms preferred. Experience in utilizing AI and building agents to enhance processes is an asset.

What’s more

you’ll get that pride that comes from empowering makers, doers, protectors and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in.

We’re the World’s largest tool company

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Global Benefits & Perks

You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.

Learning & Development

Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture

We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company

You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

Company Information

For those shaping and reshaping our world through hard work and inspiration, Stanley Black & Decker provides the tools and innovative solutions you can trust to get the job done—and we have since 1843.

Equal Opportunity Statement

This job posting is for an existing vacancy within our organization. Stanley Black & Decker believes in giving each and every applicant an equal opportunity to succeed on their own merit. We strive to hire employees that reflect and support the diverse perspectives, experiences, and needs of employees and our communities including but not limited to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, and disability. We remain committed to upholding the values of equity, diversity, and inclusion in our work environments. We know that diversity underpins excellence, and that we all share responsibility for creating an equitable, diverse, and inclusive organization. Therefore, in pursuit of our values, we seek employees who will work respectfully and constructively with differences across the organizational hierarchy in actualizing SBD’s priorities, goals, and principles of equity and inclusivity. If accommodation is required at any point in the recruitment process, please contact a member of our Recruitment Team. Please note that as part of our recruitment process, candidates in the final stages will be required to complete a background check which may include a criminal background, credit and drivers abstract check.