Manager, Business Development - Recycling

Quantum-Lifecycle-Partners-Lp; Brampton; On-site; CAD 72,000 - 82,000; Full time

Benefits offered by this job

Company-paid Extended Health & Dental

Disability and Life Insurance

RRSP Match Program

Short Term Incentive Plan

Education Reimbursement

Employee Assistance Program

Safety Shoes & Glasses Reimbursement

Employee Purchase Program

Environmental impact opportunities

Job summary

Quantum Lifecycle Partners LP, Canada’s leading electronics disposal and recycling processor, seeks a seasoned Manager, Business Development to drive growth across Ontario. You will identify profitable opportunities, strengthen customer service excellence, and expand the customer base while ensuring margin targets are met.

The role requires strong sales experience, industry knowledge, and collaboration with internal teams to deliver on customer requirements and align with Ontario’s EPR

Qualifications

• 5+ years of sales experience in the waste management/electronics sector preferred.
• Experience in building and closing deals with margins focused.
• Knowledge of Ontario market and regulations beneficial.

Responsibilities

• Develop and pursue new business opportunities across Ontario.
• Structure deals to meet customer needs while targeting margins.
• Collaborate with Operations and Customer Service to ensure onboarding and service delivery.
• Use CRM to track interactions and plan engagement activities.
• Present to internal/external groups to promote the Quantum brand.

Skills

Sales experience

Industry knowledge

CRM usage

Microsoft Office

AI tools

Education

Post-secondary degree in Business

Tools

CRM systems

Microsoft Office

AI tools

Job description

Manager, Business Development - Recycling

Regular Full Time Brampton, ON, CA

5 days ago Requisition ID: 1581

Salary Range: $72,000.00 To $82,000.00 Annually

Quantum Lifecycle Partners LP is Canada's largest and most important integrated computer asset disposal and recycling processor. We are committed to the safe and secure reuse of electronics, the responsible recycling of electronics to divert waste from landfills, and the recovery of natural resources from obsolete electronics.

Position Summary

We're looking for an experienced, customer service focused Manager, Business Development to support growth across Ontario. Reporting to the VP EPR Solutions, this role will be responsible for identifying and structuring profitable business opportunities, supporting and strengthening customer service excellence, increasing inbound volume and helping build an accessible network aligned with Ontario's EPR regulations.

The successful candidate will bring strong sales experience, industry knowledge, and the ability to work collaboratively with internal teams to ensure customer requirements are clearly understood and consistently delivered. This role requires someone who can balance business growth, customer expectations, operational needs, and margin targets while representing the Quantum brand in a professional and solutions-oriented manner.

Key Responsibilities

Business Development

• Develop new business opportunities generated through company lead generation activities.
• Identify and pursue net-new business opportunities through RFPs, tradeshow networking, cold calling, and social media outreach.
• Grow the Quantum brand and customer base through engagement in the provincial waste management sector, including participation with industry associations such as MWA, W2RO, and others.
• Structure deals that meet customer needs while ensuring target margins are achieved.
• Use CRM and customer tools to track customer interactions and plan customer engagement activities.

Customer Service

• Maintain and strengthen the existing customer base by ensuring service is delivered in a manner that meets and exceeds expectations.
• Support the onboarding of new accounts to ensure the appropriate service delivery method is implemented in a timely and consistent manner.
• Communicate client requirements clearly to account management and operational teams.
• Approve customer settlements as required.

Internal Collaboration & Leadership

• Work closely with Operations and Customer Service teams to support smooth customer onboarding and consistent service delivery.
• Communicate expectations clearly and measure performance against established goals.
• Present to internal and external groups when required to support the Quantum culture, brand, and customer experience.
• Partner with Operations, Logistics, and Customer Success to ensure service requirements are understood and delivered effectively.

Qualifications

• Post-secondary degree, with a major in Business is preferred.
• 5+ years of sales experience, with industry experience required.
• 10+ years of sales experience is preferred.
• Experience in the waste management sector, electronics recycling, scrap metal, IC&I, municipalities, or stewardship programs is considered an asset.
• Broad knowledge of business segments within the waste management sector, specifically electronics recycling and/or scrap metal, including IC&I, municipalities, and stewardship programs.
• Strong leadership and communication skills.
• Proficiency using business tools such as CRM systems, Microsoft Office, and AI tools.

What We Offer

• Company-paid Extended Health & Dental Benefits
• Disability and Life Insurance
• RRSP Match Program up to 4%
• Short Term Incentive Plan
• 3 weeks' vacation
• Education Reimbursement Program
• Employee Assistance Program
• Safety Shoes & Glasses Reimbursement
• Employee Purchase Program, up to 22% off on Qnovum.ca
• Opportunity to play a part in protecting the environment and contributing to sustainability

Quantum is an equal opportunity employer. We promote excellence through diversity and encourage all qualified persons to apply. We thank you for your interest; however, only those selected for an interview will be contacted. Quantum is also committed to providing accommodations for people with disabilities. If you require an accommodation, we will collaborate with you to meet your needs. Accommodation may be provided in all parts of the hiring process.

Salary or wage rate ranges are the range in which Quantum reasonably expects to set a candidate's pay for the posted position. Actual placement depends on the individual skills and experience level of a candidate plus the total compensation and equity across team members.

Automated technologies, such as artificial intelligence, may be incorporated into our recruitment process. This includes, but is not limited to, AI-driven screening and assessment methods.

Quantum offers a unique insight into the E-waste industry, with its fast-paced and ever-changing environment! To learn more about us, visit: www.quantumlifecycle.com .