Manager, Business Application Management

The Toronto-Dominion Bank (Canada); Toronto; On-site; CAD 97,000 - 137,000; Full time

Job summary

TD is seeking a Manager, Business Application Management to lead a team of HR technology analysts focused on Workday. You will shape how employees interact with HR services and drive transformation across HR platforms.

You will coach a high-performing team, partner with HR and technology stakeholders, and deliver stable, secure, and innovative HR solutions aligned with business needs.

Qualifications

• Proven leadership experience managing technical, business systems, or application support teams.
• Experience supporting, implementing, or enhancing Workday across HCM, Payroll, Benefits, Time Tracking, Absence, Compensation, Talent, or related modules.
• Strong understanding of HR processes and how technology enables employee experiences.
• Demonstrated ability to build trusted partnerships and influence stakeholders.
• Experience leading both operational support and strategic transformation initiatives.

Responsibilities

• Lead and develop a team of Business Application Analysts supporting HR technology.
• Drive the strategic roadmap and day-to-day management of Workday and related HR tech.
• Partner with HR, Payroll, Total Rewards, Talent, and Technology stakeholders to identify improvements.
• Balance operational excellence with strategic transformation initiatives.
• Prioritize and manage a diverse portfolio of enhancements and projects.
• Foster a culture of learning, accountability, and collaboration.

Skills

Leadership

Workday

HR technology

Stakeholder management

Job description

Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Enterprise Enabling Functions Pay Details: $96,900 - $136,800 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Transform the Employee Experience Through Technology Are you passionate about leveraging technology to simplify work, improve experiences, and drive meaningful business outcomes? Do you thrive at the intersection of people, process, and technology? If so, we have an exciting opportunity to lead a talented team responsible for one of the most critical technology ecosystems in the organization. As Manager, Business Application Management, you will lead a team of Business Application Analysts responsible for supporting and enhancing our HR Technology landscape, with a primary focus on Workday. This is more than a technology leadership role. It is an opportunity to shape how thousands of employees interact with HR services, influence strategic transformation initiatives, and deliver solutions that improve the colleague experience from hire to retire. You will collaborate with business leaders, technology partners, vendors, and product teams to ensure our HR platforms are stable, innovative, secure, and positioned to meet the evolving needs of the organization. As a people leader, you will coach, develop, and inspire a high-performing team while fostering a culture of continuous improvement, innovation, and delivery excellence.

What You’ll Do

• Lead and develop a team of Business Application Analysts responsible for supporting and evolving our HR Technology ecosystem.
• Drive the strategic roadmap and day-to-day management of Workday and related HR technologies.
• Partner with HR, Payroll, Total Rewards, Talent, Employee Experience, and Technology stakeholders to identify opportunities for improvement and innovation.
• Balance operational excellence with strategic transformation initiatives, ensuring systems remain stable while delivering meaningful enhancements.
• Prioritize and manage a diverse portfolio of enhancements, projects, regulatory updates, and continuous improvement initiatives.
• Champion employee-centric design and help create intuitive, efficient, and scalable HR experiences.
• Build strong relationships with business partners and vendors to influence outcomes and maximize solution value.
• Foster a culture of continuous learning, accountability, collaboration, and innovation across your team.
• Monitor industry trends and emerging capabilities in HR technology, AI, automation, and digital employee experience.

What We’re Looking For

• Proven leadership experience managing technical, business systems, or application support teams.
• Experience supporting, implementing, or enhancing Workday solutions across HCM, Payroll, Benefits, Time Tracking, Absence, Compensation, Talent, or related modules.
• Strong understanding of HR processes and the role technology plays in enabling exceptional employee experiences.
• Demonstrated ability to build trusted partnerships and influence stakeholders across business and technology teams.
• Experience leading both operational support and strategic transformation initiatives.
• Strong analytical, problem‑solving, prioritization, and decision‑making skills.
• Exceptional communication and relationship management capabilities.
• Passion for coaching and developing talent while fostering an inclusive and engaged team environment.

Why Join Us?

This is an opportunity to make a real impact. You’ll lead a team at the center of our HR technology transformation, helping shape the tools and experiences used by employees every day. You’ll have the opportunity to influence strategy, drive innovation, and solve meaningful challenges while working alongside talented professionals who are passionate about using technology to improve how people work. If you’re energized by leading people, modernizing HR technology, and delivering solutions that make a difference, we’d love to hear from you. Make your mark. Lead with impact. Transform the future of HR technology.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well‑being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well‑being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We’re committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

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Our Values

At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion

At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities – TD Ready Commitment

TD has a long‑standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi‑year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific