Manager, Annual Giving & Donor Engagement

ASTC Science World Society; Vancouver; Hybrid; CAD 70,000 - 85,000; Full time

Benefits offered by this job

Extended Health

Dental

RRSP/TFSA Plan

Hybrid Work Environment

Generous Paid Time Off

Science World membership

RRSP matching (after 1 year)

Job summary

Science World is seeking a Manager, Annual Giving & Donor Engagement to lead donor relations, design annual giving programs and drive revenue growth. This role reports to the Director of Major Gifts and requires strong interpersonal and analytical skills.

The position supports a strategy that includes annual, monthly and mid-level giving, with collaboration across the Development team, Marketing and Finance to ensure donor satisfaction and data integrity.

Qualifications

• University graduate with 5–7 years of nonprofit fundraising experience.
• Track record in identifying, cultivating and securing annual gifts.
• Strong written and verbal communication across diverse audiences.
• Ability to manage donor relationships and multiple projects.

Responsibilities

• Develop and execute fundraising strategies for annual, monthly and mid-level giving.
• Lead donor engagement and stewardship across channels.
• Collaborate with Finance and Database teams to ensure accurate gift reporting.
• Write personalized proposals and deliver donor presentations as needed.
• Oversee the Database Entry Specialist and support team development.

Skills

Fundraising strategy

Donor engagement

Major gifts cultivation

Donor relations

Communication with donors

Relationship building

Education

University degree

Tools

Raiser’s Edge

Microsoft Office

Job description

Full Time

Position: Manager, Annual Giving & Donor Engagement

Reports to: Director, Major Gifts

Science World is a mission-based, charitable organization that supports the development of STEAM (Science, Technology, Engineering, Art & Design and Math) literacy across British Columbia. Our mission is to ignite wonder and empower dreams through science and nature and our purpose is Science for All.

Our Science for All strategy is to revitalize Science World with a substantial capital plan to replace critical infrastructure, enhance the visitor experience and develop new content across all our channels under the themes of Regeneration of the Planet, Human Health, and Inclusion. Our plan is to ensure that people throughout British Columbia, especially under-represented communities, have access to high quality, informal STEAM learning. Through our onsite, online and outreach programs, Science World seeks to spark curiosity and wonder in STEAM and support development of talent across communities in the province.

As part of our team, you will join a diverse community that acknowledges everyone’s unique talents and empowers people to do what is right for our visitors, our members, our volunteers and each other. You will work in an environment where we believe in developing our employees and growing their strengths, while focusing on our values: Curious, Playful, Inclusive, Relevant and Collaborative.

As a facility, Science World is generally open to the public seven days a week, with some extended evening hours in the summer months. Typical office hours are Monday to Friday 8:00am – 5:30pm, with front-facing and operational teams also working a variety of shifts including weekends, holidays and evenings. Hours of work and other related requirements will be scheduled according to business needs and this may include special events on evenings, weekends and holidays.

Position Description

Reporting to the Director, Major Gifts, the Manger, Annual Giving & Donor Engagement is a key member of the Development team and is responsible for developing and executing fundraising strategies – both personally and in collaboration with team members - to strengthen individual donor relationships and increase revenue from annual giving, monthly giving, and mid-level giving to Science World.

This role requires strong attention to detail, exceptional interpersonal and relationship building skills, including the ability to foster a broad range of relationships with donors, prospects, staff members, volunteers and the wider community. Working with individual donors, this self-starter has experience managing an annual giving program with proven success in donor identification, engagement, cultivation, solicitation and stewardship across a range of giving vehicles. The role is responsible for maintaining and proactively monitoring gift reports while providing supervision and support to the Database Entry Specialist.

Responsibilities

• Working closely with Development team members, including the Director, Major Gifts, to identify annual giving donors as prospects for major giving, supporting a moves management strategy to increase individual donation revenue to Science World
• Strategic and timely annual giving activities that identify, cultivate, solicit and steward individuals to generate financial support for Science World funding priorities while being accountable for personal, team and organizational revenue goals
• Directly responsible for revenue goals and implementation of all aspects of annual giving activities related to monthly donation, direct mail campaigns, on-line giving, e-appeals and membership giving
• Work collaboratively, cross-functionally and proactively across Science World to maximize donor support and stewardship opportunities across all programs and activities
• Maintain accuracy of gift reporting for Development department and lead coordination of revenue recording with Database Entry Specialist and Finance team
• Work proactively with Finance team ensuring accuracy of gift tracking between Development and Finance departments
• Work with the Director, Major Gifts to develop annual fundraising plans, ensuring the delivery, monitoring and reporting of the plan is in alignment with organizational strategic goals
• Responsible for the supervision and management of the Database Specialist including goal planning, performance reviews and facilitating professional development
• Proactively identify and reach out personally to new, lapsed and returning prospects to continuously build the annual donor pipeline at Science World and personally manage a diverse prospect pipeline at an annual and mid-level gift range
• Write personalized proposals, develop and deliver presentations for donors or prospects as required
• Working with the Marketing and Brand team to manage the development and implementation of donor communication, stewardship and solicitation strategies across Science World channels and publications for all annual giving activities
• Consistently maintain an exceptional degree of confidentiality and diplomacy in all aspects of the role, including managing sensitive and confidential donor files
• Timely execution of donor cultivation and stewardship activities including proposals, agreements, reporting, invitations, and pledge materials as required
• Execution of donor appreciation, stewardship events and special events in collaboration with team members, contractors and volunteers
• Promote a culture that is donor-centric, where requests from internal and external constituents are responded to with a high degree of urgency, professionalism and accuracy
• Operate within the philosophy, culture and values of Science World
• Perform other related duties as required to fulfill any changing business needs of this role

Qualifications

• University graduate or equivalent with 5-7 years of professional, non-profit fundraising experience
• Demonstrated record in personally identifying, cultivating and securing individual gifts via annual giving across tactics including monthly giving, direct mail and e-appeals
• Strong written and verbal communication skills with diverse audiences
• Comfortable communicating with donors in single or group environments including proactively calling donors directly and leading tours
• Strategic thinker and proven analytical skills, including financial reporting
• Strong knowledge of database management, creating or overseeing creation reports, and donor segmentation strategies
• Strong attention to detail while managing multiple projects; superb problem-solving skills and focus on results
• Ability to collaborate effectively with internal and external constituents, with proven interpersonal savvy and a keen sense of diplomacy while holding contributors to account
• Resourceful and organized; able to manage competing priorities, complex situations and deadlines
• Proficient computer skills in Microsoft Office and Raiser’s Edge an asset
• Must be willing to work evenings, weekends and holidays as required

The pay range for this position is $70,000 – $85,000 per year.

Science World offers a substantial benefits package after successfully completing probation, including Extended Health, Dental, Voluntary RRSP/TFSA Plan, generous paid time off (vacation, sick, wellness days), Personal Enrichment Day, Science World membership, RRSP matching (after 1 year), Hybrid Work environment and Professional Development.

Do you feel you have not met every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification in the job posting.

Science World is committed to creating a diverse and inclusive environment so we strongly encourage you to apply even if you do not believe you meet every single qualification outlined, as you may have transferable skills that would be an asset to our team.

* All offers are subject to satisfactory completion of reference and police criminal record checks.

* We would like to thank all candidates. However, only those selected for an interview will be contacted *