Manager and Team Lead Residential Underwriting

First National; Vancouver; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading company in the Canadian mortgage market is seeking a Manager and Team Lead to oversee the Residential Underwriting team. The role involves managing personnel, maintaining relationships with mortgage brokers, and ensuring compliance with underwriting standards. This opportunity offers a competitive compensation package, career advancement, and a supportive team culture.

Benefits

Competitive compensation package

Comprehensive benefits program

Extensive training programs

Supportive teamwork culture

Opportunities to give back to the community

Ongoing social events

Qualifications

• Minimum 5 years previous mortgage underwriting experience required.
• 2 or more years people management experience.
• Ability to analyze information and make confident decisions.

Responsibilities

• Manage a team of underwriters and ensure adherence to mortgage policies.
• Establish positive relationships with mortgage brokers.
• Conduct annual performance reviews and provide development support.

Skills

People management

Coaching

Conflict resolution

Communication

Analytical skills

Organizational skills

Problem solving

Decision making

Education

Postsecondary education

Mortgage Agent Course

Tools

Microsoft Office

Job description

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race color religion national origin age gender identity physical or mental disability sexual orientation and any other category protected by law.

First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at emailprotected should you need an accommodation at any point in the recruitment process.

We are hiring a Manager and Team Lead within our Residential Underwriting team!

Reporting To :

Assistant Vice President Residential Underwriting

FullTime / Part Time :

Salary Range : 76923 $123077

Posting Date : April 25 2025

Closing Date : May 9 2025

Hours of Work :

8 : 30 a.m. 5 : 00 p.m.

Grade : Office Location :

16.7

What we offer :

Highly competitive compensation package which includes base salary bonus benefits and career advancement opportunities!

The Opportunity :

The Residential Underwriting Division as a Division of First National Financial provides underwriting expertise and services on behalf of other financial institutions to the Canadian Mortgage Broker channel.

Reporting to the Assistant Vice President Residential Underwriting the Manager manages a team of Underwriters Fulfillment Specialists and Funders in meeting the goals of the Residential Underwriting Division. Under their guidance and leadership the team is responsible for the assessment of mortgage applications in making lending decisions in adherence with the established mortgage underwriting policies and guidelines. The team also has responsibility for reviewing required documentation for accuracy and completion and for closing and advancing funds on approved mortgage applications while maintaining a consistent focus on service excellence.

How you will contribute :

• Establishes and maintains positive relationships with mortgage brokers to build loyalty to the Company
• Maintains positive relationships with external partners such as mortgage insurers appraisers title insurance companies and solicitors
• Generates new business opportunities through existing referral sources to help achieve company sales targets
• Makes lending decisions within established limits while ensuring adherence to policies and guidelines
• Completes management reporting as required
• Stays current with latest industry knowledge competition and market trends
• Manages the capacity of the team through efficient delegation of work and careful monitoring of volumes within the workflow
• Manages the performance of team members through ongoing feedback and coaching
• Establishes performance and work standards
• Recruits interviews hires and on boards new employees as required
• Provides coaching training support and development to team members
• Conducts annual performance reviews
• Adheres to policies / procedures to ensure AML requirements are met when applicable

The experience you need :

• People management skills coaching feedback development of individuals and teams
• Ability to build and maintain positive relationships
• Ability to manage and resolve conflict
• Strong communication skills both written and verbal
• Strong analytical skills
• Organizational and time management skills
• Positive team player with desire and ability to mentor others
• Effective problem solving and decisionmaking skills
• Fully competent in working with basic pc software and working knowledge of the suite of Microsoft Office products
• Ability to manage pressure in an environment of high volume processing with tight turnaround times

Education / Experience Requirements :

• Postsecondary education and / or equivalent work experience preferred
• 35 years previous mortgage underwriting experience required
• 2 or more years people management experience
• Completion of Mortgage Agent Course and / or FSCO License an asset
• Demonstrated ability to :

Analyze information and make confident decisions

Build client / customer relationships

• Create a team environment
• Give constructive feedback
• Lead and motivate others
• Set and communicate goals
• Competitive Compensation
• Comprehensive benefits program (i.e. Health Spending Account Maternity and Parental Leave Top Up)
• Extensive training programs to set our employees up for success
• Modern office environment conducive to collaboration
• Supportive teamwork culture
• Opportunities to give back to the communities and work through events focused on a variety of charities
• Ongoing social events throughout the year

The team youll join :

Founded in 1988 First National is one of Canadas largest nonbank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canadas largest commercial mortgage lender.

First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.

We would like to thank all applications for their interest in this existing vacancy but only candidates selected for an interview will be contacted.

FNUWBC

• Job Family RUW .7

Required Experience :

Manager

Key Skills

Law Enforcement,ABB,Marine Biology,Filing,Automobile,AV

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 76923 - 123077

Create a job alert for this search