Manager and Senior Advisor, Bus

Metrolinx; Toronto; Hybrid; CAD 120,000 - 165,000; Full time

Job summary

Metrolinx is seeking a dynamic leader for the Office of the Vice President, Bus Operations to provide strategic advice on bus operations and fleet maintenance policies. The role requires coordinating with senior leaders, guiding staff across multiple programs, and delivering executive-level communications.

Based at Steeprock Garage in North York, this position demands office-based work five days a week and entails travel to various bus garages as needed.

Qualifications

• Degree or equivalent in communications, PR, business admin or related field.

Responsibilities

• Provide oversight to day-to-day operation for the Office of the VP, Bus Operations and VP Bus Fleet Maintenance.
• Provide strategic advice and briefings to both VPs on policy and program issues.
• Communicate strategically to frontline staff and senior management.
• Engage and motivate staff to perform exceptionally on Bus Operations and Bus Fleet programs.
• Prepare and deliver quarterly Board/Committee reporting.

Skills

Relationship management

Influencing skills

Political acumen

Strategic communication

Analytical skills

Research skills

Interpersonal skills

Project management

MS Office

Safety awareness

Education

Bachelor’s degree in Communications/Public Relations/Business Administration or related field

Tools

MS Office

Job description

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

The Office of the Vice President, Bus Operations is seeking a dynamic leader to provide advice on Bus Operations and Bus Fleet maintenance programs and policies, and to effectively support the VP, Bus Operations and the VP, Bus Fleet Maintenance.

This role is based out of Steeprock Garage in North York and requires to work from the office 5 days a week.

What will I be doing?

• Provide oversight to the day-to-day operation of the Office of the VP, Bus Operations and VP Bus Fleet Maintenance.
• Provide strategic advice and briefings to both VP’s. in support of and in advancement of policy and program issues; identifies and manages sensitive, high profile and complex issues with potential policy implications and program impact.
• Communicate strategically to frontline staff and to all levels of senior management.
• Engage and motivate staff to perform exceptionally in delivering key Bus Operations and Bus Fleet programs.
• Manage the preparation and delivery of quarterly Corporate Board of Directors and Committee and Subcommittee reporting.
• Review and analyzes communications and documents prior to dissemination to ensure consistency as well as good quality and flow of information.
• Provides oversight to engagement strategy, development of VP, Bus Operations and Bus Fleet. communications to staff and helps coordinate activities including townhalls and coffee chats.
• Manage and coordinates a wide range of program/policy files, working files, project communications and executive support tasks.
• Support business planning function for all deliverables of the VP, Bus and Fleet operations and executives within the Operations portfolio.
• Provide leadership, coaching and motivation to employees in their work processes and ensures they are equipped with the necessary tools.
• Establish relationships and works with cross functional teams, advisory committees, business unit Senior Management and stakeholders.
• Establish, maintains and monitors processes, controls and measures to ensure fiscal responsibility; provides executive management with regular status and financial and quarterly reports.
• Participate in the preparation and selection of procurement for 3rd party service providers/vendors.
• Willing to travel to different locations and Bus Garages to ensure that a full understanding of the business and support any/all issues that may need to be reported.
• Willing to work at times different hours as Bus and Fleet Services is a 24/7 Operation and flexibility will be essential in being able to understand the demands and requirements of the businesses.

What Skills and Qualifications Do I Need?

• Completion of a degree in Communications, Public Relations, Business Administration, or related field or a combination of education, training and experience deemed equivalent.
• Demonstrated years of experience (including people leadership experience) ideally in the public sector, developing communications materials; managing complex and sensitive issues/tasks, special projects, timely flow of information along with stakeholder interaction/consultation.
• Knowledge of the theory, principles, and practices of communications planning, issues management and public relations.
• Knowledge of government policy development and decision-making processes.
• Strong relationship management, influencing/negotiating skills and political acuity.
• Ability to communicate strategically to frontline staff and all levels of management.
• Exceptional analytical and research skills and ability to provide strategic advice.
• Strong interpersonal and communication skills (oral/written/presentation).
• Planning, organizational and project management skills are essential.
• Proficiency in computer applications, including MS Office (e.g., Outlook, Word, Excel, PowerPoint).
• Strong understanding of safety best practices.

Accommodation:

Metrolinx is an equal opportunity employer and committed to a diverse and inclusive workforce. We are also committed to offering reasonable accommodation to job applicants in accordance with applicable legislation. If you require assistance or an accommodation at any point during the hiring process, please contact us at: 416-202-5601 or email [e-mail].

Application Process:

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policybefore submitting your application.

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.

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