Manager, Airside Training & Standards

The Calgary Airport Authority; Calgary; On-site; CAD 101,000 - 106,000; Full time

Job summary

A leading authority in airport operations is seeking a Manager for Airside Training & Standards. This role involves developing and delivering training programs, ensuring compliance with regulations, and leading a team of trainers. The ideal candidate will have a background in instructional design and experience in a complex operational environment, particularly in aviation. Join a dynamic team committed to enhancing training standards and operational excellence.

Qualifications

• 3+ years’ experience in facilitating or building training programs.
• Strong experience in training delivery and adult education principles.

Responsibilities

• Own the Airside Training Program and manage training plans.
• Conduct training sessions with instructors and support training programs.

Skills

Public Speaking

Facilitation

Interpersonal Skills

Analytical Skills

Planning

Communication

Education

Post-secondary education in educational/instructional design

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

Join to apply for the Manager, Airside Training & Standards role at The Calgary Airport Authority

1 day ago Be among the first 25 applicants

Join to apply for the Manager, Airside Training & Standards role at The Calgary Airport Authority

Apply Now

Salary: Authority Band 9 ($101.166.00 - $105,202.50)

Status: Permanent

Number of positions available: 1

Closing Date: May 30, 2025

Who We Are

The Calgary Airport Authority manages and operates both YYC Calgary International Airport and YBW Springbank Airport as well as collaborates with the many vibrant community partners who impact our guest experiences. If you are interested in an exciting career in the airport industry, then this is the place to be!

What Will You Do

Under the direction of the GM, Field Operational Programs & Quality Assurance, the Manager, Airside Training and Standards plays an essential role in the effective development and delivery of operational training programs and documentation. The Manager, Airside Training and Standards is responsible for the design and implementation of training programs in support of new process, regulatory changes, and continuous operational improvement. This position acts as a subject matter expert relating to airfield training and documentation best practice and industry standards. This is a working position that also provides leadership to others within the business unit on requirements and best practices, while also leading, coaching, and supporting on the job trainers within the department.

What Are Some Of The Responsibilities

• Own the Airside Training Program including the development, coordination, and management of the Airfield Equipment Operator (AEO), Fleet Maintenance, and Airfield Operations Specialist (AOS) on-boarding (new hire) training and recurrent (seasonal) training plans for year-round programs. Ensure that the training is consistent with all applicable legislation and regulations and is updated as required.
• Determine the most effective and efficient training delivery methods for all required training (i.e. virtual or in-person.).
• Ensure continuous improvement of all Airside training programs by conducting needs assessments, developing content, determining delivery methods and developing evaluation criteria.
• Manage and report on program outcomes and metrics.
• Partner closely with IOC, Safety, Security, Environmental, Project Teams, and other YYC Departments to develop strategies and action plans for new learning and documentation program offerings.
• Conduct training sessions with On-The-Job Training (OJT) instructors and other members of the Airside Services team as required to support the training & standards program.
• Participate in annual reviews and updates to operational documentation for Airside and Groundside Operations and ensure training material reflects the updates.
• Work with the Airside Services Leadership team on all other Airside Services employee training and development needs, including in areas of safety, documentation and records retention.
• Utilize available communication means at Airside to distribute organizational, leadership, and safety updates as needed.
• Research and implement emerging trends and best practices in training and delivery.
• Ensure that all training records are appropriately managed to ensure record integrity and efficient retrieval and review.
• Support Development Plan and Goals creation and tracking for Airside Crew to ensure support in achieving organization goals, positively impact the Authority’s operations, and personal development opportunities.
• Create, enhance, deliver and review the Airside Services OJT Program.
• Support On-The-Job Training (OJT) instructors on course delivery, proficiencies and providing constructive and effective feedback to AEO, and Fleet Maintenance employees.
• Provide subject matter expertise on the organization’s learning management system for all Crew at Airside.
  
  

What Do You Need To Bring

• The ability to gain and maintain a RAIC (RAIC Program and Application Information)
• Post-secondary education in educational/instructional design, business administration, human resources or related are required. Relevant experience in lieu of education may be considered.
• 3+ years’ experience in a related function facilitating or building training programs, preferably in a complex operations environment.
• 1+ years relevant experience in an operational environment, preferably in aviation.
• Strong experience in the design and development of adult education training programs, including knowledge of adult learning principles, training methodologies, and training design.
• Strong experience in training delivery, public speaking, facilitation and presentations.
• Experience in preparing documentation management protocols including development of policies and standard operating procedures and version control.
• Experience in document management systems and learning management systems.
• Experience with graphic, video and training design software.
• Strong computer skills in Microsoft Excel, Word, PowerPoint and Outlook
• Excellent interpersonal skills with the ability to build and maintain professional relationships at all levels with airport stakeholders, Authority staff, training participants and the airport community.
• Strong written and verbal communication skills.
• Proven analytical, planning and organization skills.
• Meet requirements of a safety-sensitive position, including pre-employment drug and alcohol testing
• Have and be able to maintain a Valid Class 5 Driver’s license
  
  

WHAT OPTIONAL ELEMENTS SUPPORT YOUR APPLICATION (all Are Assets)

• Bilingual in English or French
• Strong knowledge and understanding of the aviation industry, airport operations, and airline operating procedures is preferred.
• Leadership experience, with the ability to effectively build successful and harmonious teams is preferred.
  
  

What Does Diversity Mean To Us

We are committed to building a team where exceptional leadership shines and our crew thrives both at work and at home. We believe that deliberate steps such as creating a workplace that is physically and psychologically safe, equitable to all, and actively and diligently taking steps along the path to reconciliation are the keys to making this a reality.

Our Values

We prioritize genuine concern and compassion for everyone we engage with, from our team members to our partners and guests, always striving to help and support one another.

We actively seek diverse perspectives in our decision-making and collaboratively tackle challenges.

We work together with trust and transparency, supporting one another to achieve the collective goals of our organization.

We grow, evolve, and adapt with purpose, continually aligning our actions with our vision.

We embrace curiosity and boldly challenge the status quo, exploring new opportunities and taking thoughtful, responsible risks that drive purposeful innovation.

Apply Now

Share this Job

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Airlines and Aviation

Referrals increase your chances of interviewing at The Calgary Airport Authority by 2x

Get notified about new Training Supervisor jobs in Calgary, Alberta, Canada.

Village Training Supervisor Club Med Resort Canada or overseas

Village Training Manager Club Med Resort Canada or overseas

Rocky View County, Alberta, Canada 2 years ago

Greater Calgary Metropolitan Area 1 month ago

Store Manager (TELUS & KOODO) | Multiple Positions

Greater Calgary Metropolitan Area $100,000.00-$115,000.00 4 days ago

Greater Calgary Metropolitan Area 5 days ago

Greater Calgary Metropolitan Area CA$115,000.00-CA$120,000.00 5 days ago

Rocky View County, Alberta, Canada 2 years ago

Senior Manager, Assurance Standards Training (Bilingual, Term, Remote Opportunities Available)

Little Burgundy Assistant Manager (Full-Time)

Greater Calgary Metropolitan Area 1 year ago

Little Burgundy Assistant Manager (Full-Time)

Greater Calgary Metropolitan Area 1 year ago

Little Burgundy Assistant Manager (Full-Time)

Greater Calgary Metropolitan Area 1 year ago

Rocky View County, Alberta, Canada 5 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.