Management Support Coordinator, Clinical Programs

Vancouver Coastal Health; Powell River; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Management Support Coordinator for Clinical Programs. In this vital role, you will enhance administrative processes, optimize resource utilization, and collaborate closely with the management team to support human and financial resource management. This position offers a unique opportunity to make a significant impact within a complex healthcare environment, ensuring compliance and efficiency while fostering strong relationships with various internal and external partners. Join a forward-thinking organization that values diversity, equity, and inclusion, and be part of a team dedicated to creating healthy lives in healthy communities.

Benefits

Comprehensive health benefits package

Employer-paid training and leadership development

Wellness supports for employees and families

Award-winning recognition programs

Qualifications

• Graduation from a recognized diploma or degree program in business or health administration.
• 3 years of experience in a complex health care environment.

Responsibilities

• Enhance administrative processes and optimize resource utilization.
• Coordinate employee onboarding and collaborate with HR teams.

Skills

Negotiation Skills

Organizational Skills

Analytical Skills

Interpersonal Skills

Education

Diploma or Degree in Business Administration

Experience in Health Care Environment

Tools

Workforce Management Software

HR Information Systems

Job description

Salary

The salary range for this position is CAD $34.68/Hr. - CAD $49.85/Hr.

Job Summary

Come work as a Management Support Coordinator, Clinical Programs with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a Management Support Coordinator to join the Program Admin team. Apply today to join our team!

As a Management Support Coordinator, Clinical Programs with Vancouver Coastal Health you will:

• Work closely with the management team to enhance the program’s administrative processes and optimize the human and financial resource utilization within the portfolio.
• Act as a delegate on behalf of the Manager coordinating the completion of processes and transactional activities related to human capital and financial resource management, and ensure consistent application of directives from Human Resources, Finance, or other organizational service areas.
• Coordinate employee onboarding and orientation, collaborate with Human Resources teams to develop and optimize staff scheduling, Occupational Health and Safety (OH&S) compliance, and prepare reports, analysis, and background information supporting the Manager with performance management and employee attendance.
• Conduct benchmarking analysis on human capital and financial resource utilization, patient/client care productive hours, and workload activity.
• Prepare analysis and recommendation for the Manager and leadership team including human and financial resource metrics, such as overtime and vacancy rates, to drive informed decision-making.
• Act as a point of contact and liaise with Human Resources, Finance, Facilities, IMIT and other organizational partners to exchange information and represent the interests of the program.

This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health.

Qualifications

Education & Experience

• Graduation from a recognized diploma or degree program in business administration, health administration or a related field.
• Three (3) years recent, related experience in a complex health care environment with progressively more responsible experience in administration, information analysis and benchmarking, human resources or an equivalent combination of education, training and experience.

Knowledge & Abilities

• Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lens.
• Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groups.
• Demonstrated negotiation and diplomacy skills combined with a knack for engaging and empowering interested parties.
• Familiarity with healthcare regulations, OH&S standards, and HR best practices.
• Exceptional organizational and administrative skills and experience with workforce management software and HR information systems.
• Proficiency in HR and financial metrics analysis and reporting.
• Physical ability to perform the duties of the position.

Closing Statement

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check. As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan.
• Grow your career with employer-paid training and leadership development opportunities.
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families.
• Award-winning recognition programs to honour staff, medical staff and volunteers.

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation. Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024. Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.