Management Assistant, Airport Operations

Greater Toronto Airports Authority; Toronto; On-site; CAD 52,000 - 76,000; Full time

Benefits offered by this job

RRSP/TFSA match

Flexible work

Learning opportunities

Recognition program

Job summary

Greater Toronto Airports Authority (GTAA) is seeking a Management Assistant, Airport Operations, to provide comprehensive administrative, financial, and operational support within the Terminal Operations department in Toronto. You will coordinate meetings, travel, onboarding, and office operations while assisting with budgets, invoices, and reporting.

The role requires 4+ years of experience, strong MS Office skills, exceptional organizational abilities, and the capacity to build relationships

Qualifications

• 4+ years of progressive administrative support experience
• Experience in budget administration and financial coordination
• Strong customer service orientation and stakeholder management
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Excellent communication, organizational, and interpersonal skills
• Ability to manage confidential information and tight deadlines
• Secondary School diploma or equivalent
• Ability to obtain Transportation Security Clearance

Responsibilities

• Provide comprehensive administrative support to senior leaders and the Terminal Operations team
• Coordinate executive meetings, events, travel, and onboarding activities
• Drive process improvements and efficiency in administrative workflows
• Manage office operations, procurement, and training administration
• Oversee onboarding, office moves, and workspace readiness
• Support procurement and contract activities and vendor coordination
• Assist in budgeting, expense tracking, and financial reporting
• Maintain accurate financial and workforce data in corporate systems
• Act as liaison with leaders, employees, and external partners
• Ensure records management and continuity through backup support

Skills

Administrative support

Budget coordination

Customer service

Microsoft Office

Communication

Education

Secondary School diploma

Tools

Hyperion

Oracle

Kronos

Job description

Management Assistant, Airport Operations

Job Category: Airport Operations

Requisition Number: MANAG005141

• Posted : September 28, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Toronto, ON L5P1B2, CAN

Description

The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.

What's in it for you?

• An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community.
• Comprehensive benefits, including a flexible retirement program with employer matching, along with voluntary savings options (RRSP, TFSA, and Non-Registered Savings Plans).
• A flexible work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program.

What can you expect from this position?

The Management Assistant provides comprehensive administrative, financial, and operational support to ensure the efficient day-to-day functioning of the department. This role coordinates meetings, events, travel, training, onboarding activities, and office operations while supporting budget administration, invoice processing, expense tracking, and reporting. As a key point of contact for internal and external stakeholders, the Management Assistant builds strong working relationships, manages records and documentation, supports procurement and contract renewal activities, and helps drive continuous improvement initiatives. Success in this role requires exceptional organizational skills, attention to detail, sound judgment, and the ability to manage multiple priorities in a fast-paced, dynamic airport environment.

As Management Assistant, Airport Operations, you will:

• Provide comprehensive administrative support to senior leaders and the Terminal Operations team, ensuring the effective and efficient delivery of departmental priorities.
• Lead the coordination of executive meetings, events, off-site sessions, and stakeholder engagements, including logistics, agendas, presentations, minutes, and follow-up on action items.
• Drive continuous improvement initiatives by evaluating administrative processes, identifying efficiencies, and implementing enhanced ways of working.
• Manage departmental operations, including office administration, procurement of supplies and equipment, training administration, travel arrangements, and conference coordination.
• Coordinate employee onboarding activities, office moves, and workspace readiness to support a seamless employee experience.
• Support procurement and contract administration activities, including vendor coordination, subscription renewals, tender documentation, and engagement with internal and external partners.
• Assist in the preparation, monitoring, and forecasting of departmental budgets, including financial reporting, operating expense tracking, accrual management, and invoice processing.
• Maintain the accuracy and integrity of financial and workforce data within corporate systems, including Hyperion, Oracle, and Kronos, while preparing ad hoc reports and analyses.
• Serve as a key liaison and ambassador for the department, building strong relationships with leaders, employees, vendors, and external stakeholders while responding to inquiries and facilitating collaboration.
• Maintain departmental records and information management practices in accordance with corporate policies and provide administrative continuity through backup support to Executive Assistants and Management Assistants as required.

This is the role for you, if you have:

• 4+ years of progressive experience providing administrative support to senior leaders in a fast-paced, professional environment.
• Demonstrated experience in budget administration and financial coordination, including tracking expenses, managing budgets, and supporting financial planning activities.
• Strong customer service orientation with proven ability to build effective relationships and deliver responsive support to internal and external stakeholders.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint, with the ability to prepare professional correspondence, reports, and presentations.
• Exceptional communication, organizational, and interpersonal skills, coupled with sound judgment, discretion, and the ability to manage confidential and sensitive information.
• Highly organized and adaptable, with strong time management skills and the ability to anticipate needs, manage competing priorities, and meet tight deadlines in a dynamic environment.
• Secondary School diploma with a combination of relevant education and/or experience.
• Ability to obtain and retain a Transportation Security Clearance.

This position is exempt from Ontario's 2026 pay transparency requirements under Regulation 476/24.

The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.