Mall Store Sales Associate (Ste Foy)

Dormez-vous; Quebec; On-site; CAD 35,000 - 50,000; Full time

Job summary

Dormez-vous is seeking dynamic Sales Associates for a new store concept in Quebec. This full-time role focuses on customer wellness and offers continuous development opportunities. Associates will engage with customers, maintain store presentation, and promote quality sleep products, contributing to a healthier community.

Benefits

Full medical and dental benefits

Annual Wellness Credit of up to $250

Tuition Reimbursement Program

Associate Discount Program

Paid day off to volunteer

Qualifications

• 1-3 years of experience in Sales, Retail, and/or Customer Service is an asset.
• Ambitious and willing to commit to continuous education.
• Available to work days, evenings, and weekends.

Responsibilities

• Engage with customers to identify their needs and promote products.
• Ensure the store is visually appealing and well-maintained.
• Work collaboratively to exceed sales goals.

Skills

Customer focus

Critical thinking

Positive attitude

Job description

We are incredibly excited to be opening a new store concept, partnering two iconic Canadian brands, Silk & Snow and Dormez-vous to bring our customers all their sleep solutions in one combined location! Opening in June in Sainte Foy, we are looking for dynamic Sales Associates that care about customers' wellness journey. We are inspired every day through our purpose to transform lives by awakening Canadians to the power of sleep and our vision to champion sleep as the key to healthier and happier lives, helping everyone achieve better tomorrows through better tonight's.

At Silk & Snow, we create products that turn your house into a home. We help bring affordable luxury to our customers every day by providing them with meticulously crafted and manufactured sleep products that elevate your personal sanctuaries and give you the rest you deserve.

We make every decision by following three principles. We always use better materials, ensure that every product is thoughtfully manufactured, and above all, ensure transparency in everything we do. We're proud of our products, and we want to give our customers the confidence to know that they are purchasing better products for their family, their home and the planet.

We're looking for Sales Associates to be at the heart of the customer experience. This unique position will allow you to work at a Dormez-vous storefront as well as assist customers at the Silk & Snow storefront. We provide our associates with continuous learning and development opportunities as well as the tools to help them become true Sleep Experts. This Full-time industry leading role, with Base Salary and Commissions, will motivate and empower you to go above and beyond to make a difference in the lives of our customers.

As a Sales Associate you will :

• Engage with customers to identify their needs and wants, promote our quality products and service offerings
• Ensure our stores are always visually appealing through product presentation, replenishment and store housekeeping
• Work together as part of the Sales team to exceed goals and expectations
• Participate in visual directives in accordance with company product launches, including but not limited to setting displays, merchandising products, and maintaining pricing signage
• Be the face of our combined values, with a focus on customer, wellness, transparency and sustainability
• Be responsible for ensuring that the story behind our brand gets communicated to our customers
• Create and curate a comfortable environment for customers to experience our products and learn about our brand

The Qualifications and Experience we like to see :

• Ideally have 1- 3 years of experience in Sales, Retail and / or Customer Service, this is considered an asset and not mandatory as we will invest in the right person
• A positive, optimistic attitude and a strong customer focus
• Be ambitious and willing to commit to continuous education and learning
• Available to work days, evenings and weekends
• Critical thinking skills and the ability to tackle problems on your own
• You are driven to constantly improve yourself and the experience you manage

Additional information

Why members of our Sales team love working at Dormez-vous :

• This is not a job but a CAREER with opportunities for growth and advancement
• Diverse and inclusive work environment
• We will invest in you and provide extensive training, mentoring and continuous development
• Access to training and development platforms
• Full medical, dental benefits and a Deferred Profit-Sharing Program
• Annual Wellness Credit of up to $250.00 for any products / services that improve your health and well-being, i.e., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment!
• Associate Discount Program where you will be able to enjoy some of the world's best sleep products
• Maternity / Parental leave top up benefits
• Tuition Reimbursement Program that covers professional AND personal development
• Long service awards, celebrations and other social events
• Associate Referral Program
• Paid day off to volunteer at your local charity of choice
• Recognized as one of Canada's Most Admired Corporate Cultures in 2023 by Waterstone Human Capital

Commitment to Equity, Diversity, Inclusion & Belonging (EDI&B)

At SCC / DV, we are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability.

About Sleep Country Canada / Dormez-vous?

Sleep Country is Canada's leading specialty sleep retailer with a purpose to transform lives by awakening Canadians to the power of sleep. Sleep Country Canada operates under the retailer banners; Sleep Country, Dormez-vous, Endy, Hush, Silk & Snow and most recently acquired, Casper Canada. The Company has omnichannel and ecommerce operations including 300+ corporate-owned stores and 18 distribution centers warehouses across Canada. Recognized as one of Canada's Most Admired Corporate Cultures in 2022 by Waterstone Human Capital, Sleep Country is committed to building a company culture of inclusion and diversity where differences are embraced and valued. The Company actively invests in its sleep ecosystem, innovative products, world-class customer experience, communities and its people. For more information about Sleep Country, please visit .

At Sleep Country Canada / Dormez-vous? (SCC / DV), we are inspired every day through our purpose to transform lives by awakening Canadians to the power of sleep and our vision to champion sleep as the key to healthier and happier lives, helping everyone achieve better tomorrows through better tonight's.

Guided by our values - We CARE About People; We WIN Together; We DREAM Big and We DELIVER with Excellence - we are building on our 30-year foundation of taking care of each other and our customers' sleep needs, with passion and commitment to be the best that we can be. We invest in our sleep ecosystem, innovative products, world-class customer experience, our communities and diverse best-in-class team to be Canada's leading sleep partner.

We're looking for someone to join our exceptional team as we continue to advance the future of sleep wellness.

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