Maintenance Worker

Red Door Family Shelter; Toronto; On-site; CAD 61,000 - 62,000; Full time

Job summary

Red Door Family Shelter is seeking a Maintenance Worker to uphold building and grounds maintenance, ensure safety, and support program spaces. You will coordinate with trades, track asset conditions, and respond to emergencies to keep facilities functional and welcoming for residents.

Responsibilities span preventive maintenance, cleaning, inventory, and equipment readiness, with emphasis on safety and compliance under a unionized environment.

Qualifications

• Secondary school diploma or equivalent.
• Minimum three (3) years of building maintenance, facilities operations, property management, or related experience.
• Knowledge of building operations, plumbing, electrical, HVAC, carpentry, mechanical, security, and life safety systems.

Responsibilities

• Perform routine maintenance and minor repairs to building systems, fixtures, equipment, furnishings, and infrastructure.
• Respond to maintenance requests, investigate deficiencies, troubleshoot issues, and coordinate specialized repairs with qualified trades or contractors.
• Prepare and support occupancy readiness of program spaces, residential units, and common areas.

Skills

Maintenance experience

Problem solving

Record keeping

Communication

Safety awareness

Independent work

Driver's license

Education

Secondary school diploma

Tools

Maintenance tracking systems

Computer applications

Job description

About Red Door

Red Door is a not-for-profit organization. The mission of the Red Door Shelter is to end homelessness for each family that comes through our doors by providing safe, temporary refuge and critical services to support them in healing, rebuilding their lives, and integrating back into a community. At Red Door, we strive for quality care, advocacy, collaboration, integrity, and accountability.

Position Summary

The Maintenance Worker is responsible for maintaining buildings, grounds, equipment, and facility assets through preventive maintenance, repairs, inspections, emergency response, and operational support activities. The position supports asset management, capital projects, contractor coordination, and regulatory compliance while ensuring facilities are safe, functional, and well-maintained.

Key Responsibilities

Facility Maintenance & Operations

• Perform routine maintenance and minor repairs to building systems, fixtures, equipment, furnishings, and infrastructure, including plumbing, electrical, carpentry, painting, drywall, hardware, doors, windows, and general repairs.
• Respond to maintenance requests, investigate deficiencies, troubleshoot issues, and coordinate specialized repairs with qualified trades or contractors.
• Prepare and support occupancy readiness of program spaces, residential units, and common areas.
• Assist with moving furniture, equipment, materials, supplies, and organizational assets.

Preventive Maintenance, Inspections & Asset Management

• Conduct scheduled preventive maintenance and inspections of building systems, equipment, grounds, and facility assets.
• Monitor and document asset condition, maintenance requirements, deficiencies, replacements, and lifecycle needs.
• Maintain maintenance records, inspection reports, equipment logs, inventories, and asset documentation.
• Verify completion and quality of maintenance, repair, and contracted services.

Cleaning Services, Grounds & Facility Standards

• Monitor and inspect facility conditions to ensure buildings and grounds remain clean, safe, presentable, and operational.
• Coordinate and verify the performance of contracted cleaning services and follow up on service deficiencies and corrective actions.
• Support waste management, recycling, seasonal maintenance, and exterior site upkeep.
• Coordinate emergency cleaning requirements resulting from floods, leaks, spills, construction activities, or other incidents.

Tenant & Occupant Support

• Respond to service requests and maintenance concerns from tenants, residents, staff, and facility users.
• Communicate maintenance activities, shutdowns, repairs, inspections, and project-related disruptions.
• Support compliance with health, safety, fire prevention, security, and operational requirements.

Pick-Ups, Deliveries & General Labour

• Complete scheduled and ad hoc pick-ups, deliveries, receiving, unloading, storage, and distribution of supplies, equipment, furniture, materials, donations, and organizational assets.
• Provide general labour support for facility operations, maintenance activities, events, relocations, projects, and contractor work.

Emergency Response, Safety & Compliance

• Respond to emergencies including floods, leaks, equipment failures, power interruptions, security incidents, and other facility-related issues.
• Conduct routine safety inspections and identify hazards, unsafe conditions, security concerns, and operational risks.
• Assist with audits, regulatory inspections, emergency preparedness activities, and health and safety programs.
• Perform all duties in accordance with applicable legislation, organizational policies, procedures, collective agreement provisions, and safe work practices.

Qualifications

• Secondary school diploma or equivalent.
• Minimum three (3) years of building maintenance, facilities operations, property management, or related experience.
• Knowledge of building operations, plumbing, electrical, HVAC, carpentry, mechanical, security, and life safety systems.
• Experience performing repairs, preventive maintenance, inspections, and contractor coordination.
• Proficiency in the safe use of maintenance tools and equipment.
• Strong organizational, communication, problem-solving, and record-keeping skills.
• Ability to work independently and collaboratively in a unionized environment.
• Valid Class G Driver's Licence is an asset.

Knowledge And Skills

• Sound working knowledge of building systems, including plumbing, electrical, HVAC, mechanical, and fire and life safety.
• Ability to diagnose common faults and recognize when licensed trades are required.
• Safe use of hand tools, power tools, ladders, and maintenance equipment.
• Knowledge of the Occupational Health and Safety Act, WHMIS, and safe handling of chemicals and cleaning products.
• Ability to identify, report, and document hazards and unsafe conditions.
• Accurate record-keeping for work orders, inspections, inventories, and asset documentation.
• Ability to monitor contracted services and follow up on deficiencies.
• Competence with general computer applications and maintenance tracking systems.
• Strong organizational skills, balancing scheduled work with urgent requests.
• Ability to work respectfully around residents, including families and children, maintaining appropriate boundaries and confidentiality when entering occupied units.

Employment Type: Full Time, permanent

Job Reference Code: B-165

Location: Booth/Pines and other Red Door locations

Salary: $61,230.60-$62,283.62 per year

Hours of Work: Monday - Friday, 8:00 am to 4:00 pm (40 hours per week)

Reports to: Senior Manager, Facilities and Operations

We thank all applicants. However, only those selected for an interview will be contacted.

NO PHONE CALLS, PLEASE.

The Red Door is an equal opportunity agency that welcomes applications from all interested individuals. We particularly encourage those with lived experiences and affinities that align with our clients, as this allows us to effectively represent their interests. We also strongly invite women-identifying individuals, members of the 2SLGBTQ+ community, Black, Indigenous, and people of colour, newcomers to Canada, and individuals with disabilities to apply.

Please note that our main office and our Violence Against Women shelter are not fully wheelchair accessible.