Maintenance Worker

InnVest Hotels; Banff; Hybrid; CAD 42,000 - 60,000; Full time

Job summary

InnVest Hotels is hiring a Maintenance Worker to support hotel upkeep across its diverse portfolio of properties. The role covers preventative maintenance, minor repairs, painting, and refurbishing guest areas and fixtures, with emphasis on safety and guest experience.

The ideal candidate has 1–3 years of building maintenance experience in a hotel setting, painting/plastering skills, and a valid driver’s license. Strong communication and teamwork are essential for success.

Qualifications

• High school diploma.
• 1-3 years building maintenance experience (hotel environment preferred).
• Painting and plastering experience is required.
• Previous trade (electrical and/or plumbing) experience is an asset.
• Valid Driver’s License.
• Excellent oral and written communication skills with strong customer service.
• Ability to read and interpret safety rules and maintenance instructions.
• Ability to write routine reports and keep logs.

Responsibilities

• Assist with preventative maintenance and minor repair tasks in guestrooms and common areas.
• Paint, plaster, and refurbish surfaces, signage, and furniture as needed.
• Maintain exterior areas, snow removal, and landscaping where applicable.
• Inspect electrical systems and life safety devices; perform minor repairs.
• Monitor and service fire alarm/life safety systems per procedures.
• Coordinate with contractors and maintain records of repairs and projects.

Education

High school diploma

Job description

Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels.
Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skill sets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.

With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 90 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.

At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently‑owned and operated hotel portfolio.

The duties of the Maintenance Worker include, but are not limited to the following:

• Assists with preventative maintenance including completing Guestroom Preventative Maintenance Checklist, minor repair orders such as replacing ceiling tiles, light bulbs and patching vinyl to maintain Hotel and keep property quality to standard.
• Applies preparatory materials, paints, and stains to surfaces of walls, ceilings, equipment, and furniture. Prepares and applies appropriate materials to signage and irregular surfaces such as parking lots.
• Applies protective and decorative coats of paint, varnish, lacquer, and/or other related materials to interior and exterior surfaces of buildings, furniture, equipment, and other structures.
• Maintain the exterior of the hotel including but not limited to snow removal and landscaping.
• Checks electrical systems such as air conditioning controls, television sets, lighting systems and makes minor repairs and/or replacements as needed.
• Performs maintenance to electronic locks, telephone systems and fixtures such as pipelines, toilets and sinks.
• Monitor and perform system tests as necessary to the hotel’s fire alarm/life safety system
• Refurbishes furniture and fixtures within guestrooms such as cabinets, tables, chairs, doors, windows, and counters.
• Maintains all tools and equipment in the hotel.
• Handles guest requests, compliments and suggestions in a professional manner.
• Follows all company and job‑specific safety policies, and reports any accident and/or hazard immediately.
• Maintains an up-to-date emergency plan. Inspect fire protection systems in accordance with hotel engineering procedures and manufacturers’ recommendations. Complete and keep current evacuation plans for guests and employees.
• Maintains written emergency procedures for fire, power failure, water and gas line ruptures, and severe weather conditions.
• Accompanies inspectors, insurance representatives, the local fire marshal, or other officials on inspections of the property. Maintain copies of all fire inspection reports, both from insurers and fire marshals.
• Maintains a list of primary contractors used in all phases of original hotel construction (plumber, electrician, etc.), as well as those used for any subsequent renovations or repairs. Coordinate and control the activities of contractors and enforce safe work practices.
• Keep accurate completion and task records in the project files.
• Undertakes special projects and other duties as assigned by Management.

Competencies We Are Seeking:

• High school diploma
• 1-3 years building maintenance experience required, hotel environment preferred
• Painting and plastering experience necessary
• Previous trade (electrical and/or plumbing) experience an asset
• Have and maintain a valid Driver’s License
• Excellent oral and written communication skills with excellent customer service skills
• Able to read and interpret documents such as safety rules, safety awareness information, operating and maintenance instructions, and procedure manuals
• Able to write routine reports, keep logs, and correspondence
• Ability to work independently and as a team
• Long periods of time spent standing, with frequent bending
• Must be able to lift a minimum of 50lbs

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted.

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Team Player

Works well as a member of a group

Functional Expert

Considered a thought leader on a subject

Dedicated

Devoted to a task or purpose with loyalty or integrity

Flexibility

Inspired to perform well when granted the ability to set your own schedule and goals

Goal Completion

Inspired to perform well by the completion of tasks

Entrepreneurial Spirit

Inspired to perform well by an ability to drive new ventures within the business