Position Summary
We're hiring a hands-on Maintenance Technician for our new purpose-built rental building within the North Harbour community. This role is resident-facing and building-focused, with added technical complexity because the building is supplied by Lonsdale Energy Corporation (district energy) and includes mechanically demanding plant equipment (energy transfer / main plant and reheat plant).
You'll be responsible for day-to-day maintenance, suite service requests, turnovers, preventative maintenance, and contractor coordination. You'll also provide occasional relief coverage at our nearby commercial building (889 Harbourside), which includes heat pumps, a cooling tower, and boilers.
Key Responsibilities
Resident Service and Suites
- Complete service requests efficiently, professionally, and with clear communication to residents.
- Support suite turnovers, including inspections, repairs, and coordination of trades.
- Coordinate access and maintenance needs for retail tenants within the mixed-use building.
Building Operations and Inspections
- Perform regular inspections of common areas, parkade, exterior, retail areas, and service spaces.
- Identify and ... including leaks, alarms, and life-safety concerns.
- Respond to urgent issues affecting residential or retail areas (e.g., leaks, access, lighting).
Mechanical / Technical Scope (North Harbour - District Energy + Reheat Plant)
- Assist with operating and troubleshooting building systems such as pumps, valves, hydronic distribution, and energy transfer equipment.
- Support contractors and Lonsdale Energy during outages or equipment issues and ensure proper documentation.
889 Harbourside Relief Coverage (as needed)
- Provide basic building operations support for heat pumps, cooling tower, and boilers.
- Coordinate contractors and respond to site issues within competency.
Preventative Maintenance and Vendor Coordination
- Execute and document preventative maintenance and maintain organized records and workspace.
- Coordinate and oversee vendors to ensure safety, quality, and proper completion of work.
- Manage inventory and supplies for maintenance operations.
Safety and Emergency Response
- Participate in emergency responses for leaks, alarms, equipment failures, and security incidents.
- Support fire/life safety compliance and checks.
- Participate in the after-hours on-call rotation.
Required Knowledge & Skills
- 3+ years of experience in residential building maintenance (rental / multi-family / similar).
- Strong practical skills across general maintenance: plumbing repairs and leak response, Minor electrical (within scope), Drywall patch/paint, door hardware, locks/closers, basic carpentry/repairs
- Experience working with building mechanical systems (hydronic heating, pumps, valves, HVAC components) and coordinating service contractors.
- Basic knowledge of BAS/DDC systems (alarms, schedules, setpoints, knowing what to check and when to escape).
- Strong communication and customer service skills; able to handle resident concerns professionally.
- Organized, reliable, and able to work independently with good follow-through.
- Valid BC driver's license (occasional travel between sites).
- Knowledge of governing legislation such as the Residential Tenancy Act of BC, Human Rights Code, Personal Information Protection Act Fire Code and Occupational Health and Safety (Worksafe BC)
- 5th Class Power Engineering Ticket an Asset
Please note this is a general description of the tasks and skills required. Additional responsibilities and duties may be required to successfully perform this role.