Maintenance Technician - Cherry House (Canary Landing)

TLR Property Management LP; Toronto; On-site; CAD 51,000 - 67,000; Full time

Benefits offered by this job

Benefits and wellness package

Incentive program 7%

Job summary

Tricon is seeking a Maintenance Technician at Cherry House at Canary Landing in Toronto to maintain homes and shared spaces while delivering strong resident service. You will respond to requests, perform repairs, and support day‑to‑day operations ensuring high‑quality, move‑in ready spaces.

The role requires hands‑on trade knowledge in plumbing, electrical, mechanical or HVAC, a high school diploma, and the ability to work on‑site with rotating on‑call shifts.

Qualifications

• High school diploma or equivalent.
• Hands‑on experience with plumbing, electrical, mechanical or HVAC systems.
• Ability to work onsite and participate in rotating on‑call schedule.
• Experience using MS Office tools (Teams, Excel, Outlook).

Responsibilities

• Provide responsive resident maintenance service and address questions with practical, solutions‑focused approach.
• Inspect and repair building systems, common areas, and amenities.
• Coordinate with site team and external contractors to meet quality and timelines.

Skills

Customer service

Communication

Independence

Detail oriented

MS Office

Education

High school diploma

Tools

Maintenance management software

Job description

Founded in 1988, and headquartered in Toronto, Tricon is one of North America’s preeminent rental housing providers. Tricon was one of the first movers to enter Toronto’s purpose-built rental apartment sector with scale in 2016 and is developing the highest quality multi-family portfolio in North America’s fastest growing city. Tricon is the leader and most active developer in the marketplace with a 6,000+ pipeline of new units. At Tricon, we are reimagining rental living – Tricon properties are concentrated in prime downtown Toronto locations, and are defined by design excellence, signature resort-quality amenities, exceptional customer service, and lifestyle programming that fosters connections and builds community. To learn more, please visit: Tricon Toronto.

Job Description

The Maintenance Technician plays an important role in creating a positive resident experience by keeping residents’ homes and shared spaces well maintained. Combining hands‑on technical expertise with a strong customer service mindset, they respond to maintenance requests, completes repairs and supports the reliable day‑to‑day operation of the property. Working closely with residents and the site team, the Maintenance Technician takes ownership of each service request from assessment through completion. They take pride in the quality of their work and understand the impact dependable service has on the community. Cherry House at Canary Landing is a luxury rental apartment community in Toronto’s vibrant Canary District, featuring thoughtfully designed suites and resort‑inspired amenities. Steps from Corktown Common, the Distillery District and downtown, it offers a welcoming lifestyle with convenient access to the city and nearby green space.

Essential Duties and Responsibilities

• Resident Experience & Customer Service Provide responsive service, take ownership of resident maintenance requests and address questions with a practical, solutions-focused approach. Keep residents informed as work progresses, including any changes to timing or additional repairs required. Complete work respectfully, minimizing disruption and leaving residents’ homes clean and orderly. Work closely with the site team to deliver a consistent and positive resident experience. Demonstrate integrity and the company’s core values in all interactions.
• Maintenance & Building Operations Proactively inspect building systems, common areas and amenity spaces, addressing or escalating deficiencies and supporting RentSafe and other property compliance requirements. Respond to maintenance requests within the established 24‑hour response standard, diagnosing and completing repairs involving plumbing, electrical, mechanical, HVAC and carpentry, as well as drywall, painting, flooring and cabinetry. Complete and track suite turnovers to Class A standards, coordinating repairs, fixture replacement, cleaning and final quality checks to ensure suites are move‑in ready on schedule. Participate in the rotating on‑call schedule and respond to after‑hours property emergencies. Coordinate external contractors and monitor their work to ensure expected quality and timelines are met.
• Health & Safety Follow established safe work practices, Personal Protective Equipment requirements and company procedures in accordance with applicable legislation, including the Ontario Fire Code and Occupational Health and Safety Act. Identify and respond to hazards, damaged equipment and other safety concerns, while ensuring contractors and vendors comply with site health and safety requirements. Participate in Joint Health and Safety Committee initiatives and other workplace safety activities as required.
• Administration & Reporting Maintain accurate and timely records of service requests, inspections, completed work and outstanding repairs in the Resident App and other required systems. Assist with purchase orders and invoice follow‑up for maintenance‑related parts, supplies and services.

Qualifications

• Strong customer service and communication skills, with a professional and respectful approach to working with residents, colleagues and people from a range of backgrounds.
• Ability to work independently, exercise sound judgment and manage changing priorities.
• A keen eye for detail and a proactive approach to maintenance and quality.
• Working knowledge of Microsoft applications, including Teams, Excel and Outlook.

Minimum Requirements

• High school diploma or equivalent.
• Hands‑on experience completing building maintenance and repairs involving plumbing, electrical, mechanical or HVAC systems, along with general renovation work.
• Availability to work onsite, accommodate flexible hours and participate in a rotating on‑call schedule.

Preferred Attributes

• College diploma, apprenticeship training or trades certification in a related field.
• Experience using maintenance management, customer database or resident communication systems.

Work Schedule

This role is based onsite and requires flexibility across shifts, including a share of our rotating on‑call coverage.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, including: Frequently required to sit, talk, and hear. Regularly required to stand and move; use hands to grasp, squeeze, finger, handle, and feel; reach, push, and pull with hands and arms; twist; reach overhead; stoop, kneel, squat, bend, and crouch. Regularly required to climb and descend stairs and ladders. Regularly lift, carry, and move up to 50 pounds. Vision abilities required by this job include close vision, distance vision, and depth perception. If driving a company‑provided vehicle: coordinate hands and feet, incorporating vision and hearing, to drive safely.

Salary

Placement within this compensation range will be determined by the candidate's knowledge, experience and skills. $50,890.00 - $67,450.00

Benefits

• This position is eligible for an attractive benefits and wellness package and an incentive opportunity of: 7%

Company Culture & Inclusion

At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds. By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive. We pride ourselves in providing a fair and equitable hiring process and will gladly review accommodations requests at any point in our selection process. If you require an accommodation, please contact our Human Resources department at [e-mail]. Please include your name and position that you will be applying for in the subject line and someone from our team will reach out to assist.

Company Overview (Tricon)

#TriconLiving Tricon is an owner, operator and developer of single‑family rental homes in the U.S. and multi‑family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon’s culture and business philosophy. We provide high‑quality rental housing options for families across the United States and Canada through our technology‑enabled operating platform and dedicated on‑ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage.