Maintenance Supervisor

Greystar; Toronto; On-site; CAD 70,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision care

Disability & Life insurance

Paid time off

Job summary

Greystar is seeking a Maintenance Supervisor in Toronto to oversee and perform technical work ensuring our community meets safety and quality standards. You’ll lead a maintenance team, manage make-ready processes, and uphold high cleanliness and safety criteria across buildings and grounds.

The role requires 3+ years in residential maintenance, strong knowledge of HVAC, plumbing, electrical systems, and compliance with Ontario codes.

Qualifications

• High school diploma or equivalent; trade certification or technical training considered an asset.
• 3+ years of experience in a residential building maintenance or facilities operations role.
• Proven experience in a leadership role within the real estate industry.
• Demonstrated ability to lead by example and work hands-on alongside a maintenance team.
• Advanced knowledge of HVAC, plumbing, electrical systems, and general construction, with a background in construction, HVAC, and plumbing highly preferred.
• Strong understanding of the Ontario Fire Code, Building Code, Canadian Electrical Code, Occupational Health and Safety Act, and other relevant legislation.
• Strong financial acumen and analytical skills.
• Excellent communication and negotiation abilities.
• Ability to create and manage stakeholder relationships.
• Ability to prioritize tasks and adapt to changing operational demands.
• Computer literacy, including proficiency in MS Office and other relevant software.
• Knowledge of current market trends and regulatory requirements.

Responsibilities

• Assists and completes work orders from resident requests and routine upkeep by diagnosing defects and repairing per policies and codes.
• Oversees and completes the make-ready process to prepare vacant units for leasing and move-ins.
• Sets standards for cleanliness and appearance of grounds, buildings, and common areas to reflect Greystar quality.
• Periodically inspects work by staff to assess policy effectiveness and implement corrective actions.
• Inspects work by contractors to verify quality, materials, and service scope.
• Maintains inventory of spare parts and orders supplies to stay within budget.
• Completes monthly preventative maintenance procedures per policy manual.
• Supports cost-control by fixing rather than replacing parts when feasible.
• Keeps safety meetings, SDSs up to date and adheres to OHSA/CCOHS laws.

Skills

Maintenance leadership

HVAC knowledge

Plumbing

Electrical systems

Safety compliance

Communication

MS Office

Regulatory knowledge (Ontario)

Education

High school diploma

Trade certification asset

Tools

MS Office

Job description

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

The Maintenance Supervisor oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet the Company’s standards for cleanliness, appearance, safety, and overall functionality.

JOB DESCRIPTION KEY RESPONSIBILITIES:

1. Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
2. Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new move- ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
3. Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.
4. Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
5. Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
6. Maintains adequate inventory of spare parts and maintenance materials and works with Property Manager to order supplies and tools as needed to stay within budgetary guidelines.
7. Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
8. Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
9. Conducts regularly scheduled Greystar safety meetings, ensures all Safety Data Sheets (SDSs) are current and readily accessible, and keeps up to date on all OHSA, CCOHS, and other safety related laws and requirements to ensure community compliance.
10. Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.

QUALIFICATIONS & EXPERIENCE:

• High school diploma or equivalent; trade certification or technical training considered an asset.
• 3+ years of experience in a residential building maintenance or facilities operations role.
• Proven experience in a leadership role within the real estate industry.
• Demonstrated ability to lead by example and work hands-on alongside a maintenance team.
• Advanced knowledge of HVAC, plumbing, electrical systems, and general construction, with a background in construction, HVAC, and plumbing highly preferred.
• Strong understanding of the Ontario Fire Code, Building Code, Canadian Electrical Code, Occupational Health and Safety Act, and other relevant legislation.
• Strong financial acumen and analytical skills.
• Excellent communication and negotiation abilities.
• Ability to create and manage stakeholder relationships.
• Ability to prioritize tasks and adapt to changing operational demands.
• Computer literacy, including proficiency in MS Office and other relevant software.
• Knowledge of current market trends and regulatory requirements.
• Must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays.

TRAVEL / PHYSICAL DEMANDS:

Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). Rare or occasional travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Incumbents must be able to stand, walk and/or sit for extended periods of time and push, pull, lift, carry, or maneuver weights of up to nine (9) kilograms independently and twenty-two (22) kilograms with assistance.

#LI-RF1 #LI-Onsite This posting is for a new role.

The salary range for this position is $70,000- $80,000 CAD.

Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits effective your first day of employment.
• Generous Paid Time off.
• All new hires start with 15 days of vacation, 5 family responsibility days and 5 company sick days.
• Additional vacation accrued with tenure.
• Group RRSP with Company Match up to 5% of pay after 3 months of service.
• Open to full-time and part-time team members, with spousal RRSP and lump sum contribution options.
• Employee Assistance Program, plus free 24/7 virtual care with a Canadian family doctor.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• Pet Insurance discounts through Petsecure and wellbeing programs through the RBC app.

Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to [e-mail].

Our continued success depends on our people. If you are looking for a career that values dedication, collaboration, and integrity, we are looking for you!

Thank you for your interest in working at Greystar!! As a Greystar team member, you will hear a lot about our Core Values.

We believe in always going that extra step for our residents, clients, investors, and each other.

Integrity We stay true to the highest ethical standards and principles, and are honest, trustworthy, humble, and respectful in all of our words and actions.

Equality We celebrate individual differences, encourage diversity of thought, provide equality of opportunity, and cultivate an environment where all individuals are seen, treated, and valued equally.

Professionalism We proudly present a positive, dignified, and businesslike image at all times through our appearances, behavior, and interactions with others.

Accountability We take responsibility and accept ownership for our words, actions, tasks, and results, and respectfully hold others to the same standard.

Service We make service our top priority by giving our time, knowledge, and experience to serve the needs of our customers, community, and team members.

Teamwork We work together to accomplish goals, solve problems, and enrich our work environment.

Greystar is a vertically integrated real estate company offering expertise in property management, investment management, and development & construction globally. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies delivering industry-leading services to investors, clients, and residents.

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.