Maintenance Manager

MasterBUILT Hotels Ltd.; Calgary; On-site; CAD 80,000 - 105,000; Full time

Benefits offered by this job

Compensation package

Flexible benefits

Positive team culture

Advancement opportunities

Job summary

MasterBUILT Hotels Ltd. in Calgary is seeking a Maintenance Manager to lead the maintenance department for Courtyard & Residence Inn Calgary South.

You will ensure guest rooms, public areas, HVAC, electrical and plumbing are well maintained and compliant with safety standards, codes, and brand requirements. The role requires overseeing daily operations, hiring and training the maintenance team, and coordinating with contractors while managing budgets and schedules.

Qualifications

• Minimum 3 years of experience in a hotel maintenance role.
• At least 1 year in a leadership capacity.
• Experience with basic hand tools.
• WHMIS and First Aid certification preferred.
• Experience with budgeting and expenses.
• Experience with inventory management.

Responsibilities

• Oversee daily maintenance operations across guest rooms, public areas, back-of-house, HVAC, electrical and plumbing.
• Hire, train, and manage the maintenance team, including scheduling and evaluations.
• Schedule staff in line with forecasted business and wage budget, and submit time sheets accurately.
• Ensure safety procedures and Emergency Action Plan are understood and followed.
• Coordinate with external contractors for major repairs and equipment servicing.
• Maintain records of safety logs, maintenance reports, and inspection documents.
• Communicate effectively with Guest Services and Housekeeping to manage off-market rooms.

Skills

Leadership

Mechanical aptitude

Budgeting experience

Inventory management

Communication

Education

High School Diploma or GED

Tools

Basic hand tools

WHMIS certification

First Aid certification

Job description

MasterBUILT® Hotels exists to develop, build, manage, and invest in best-in-class hotels across Canada. The MasterBUILT team lives and breathes hospitality, having created a significant number of hotels from the ground up, making us a leading company in North America in this regard. As a proud recipient of Canada’s 50 Best Managed Companies award for multiple consecutive years, the MasterBUILT systems and structures have solidified a reputation as industry leaders.

New Opportunity:

MAINTENANCE MANAGER

Courtyard & Residence Inn by Marriott Calgary South

The Maintenance Manager will be responsible for directing and participating in the activities of the Maintenance department in a manner that will ensure the hotel guests are provided with well-maintained rooms, along with a secure place to stay. The Maintenance Manager will be responsible for ensuring the hotel's infrastructure, systems, and amenities are maintained to the highest standards, in compliance with local building codes, health and safety regulations, and brand standards.

This is a full-time position and the successful candidate must be available to work early mornings, late evenings and weekends.

RESPONSIBILITIES:

• Oversee daily maintenance operations across all areas of the hotel including guest rooms, public areas, back-of-house, kitchen, HVAC systems, electrical, plumbing, and landscaping
• Hire, train, and manage the maintenance team, including scheduling and performance evaluations
• Schedule staff in accordance with forecasted business, maintaining agreed productivity norms and achieving the departmental wage budget, ensuring the accurate submission of time sheets
• Achieve effective communication by briefing and debriefing staff and actively encouraging communication with other departments within the hotel
• Ensure all staff are aware of procedures the Emergency Action Plan for the property
• Ensure adequate supply of materials and equipment ensuring adherence to the departmental budget
• Carry out the duties of an absent staff member and/or assist in another department as necessary
• Ensure all staff are competent in the safe and effective use of equipment/chemicals in accordance with manufacturer’s instructions
• Ensure compliance with company policies and procedures

OPERATIONS

• Plan and execute preventive maintenance throughout the hotel to ensure the safe and efficient running of all equipment, ensuring all maintenance tasks are completed in a timely and cost-effective manner.
• Prioritize and carry out maintenance as requested by departments
• Maintain parking lot and outdoor facilities
• Be knowledgeable about the consumption and conservation of energy in the property, overseeing energy conservation efforts and sustainability initiatives.
• Test fire alarms, emergency lighting etc. on a routine basis as required by federal, provincial and company standards
• Liaise with the Director of Operations regarding use of contractors’ within/outside the hotel, controlling expenditure and ensuring work meets brand/hotel management standards
• Coordinate with external contractors for major repairs, renovations, or equipment servicing
• Ensure the cost effective and hygienic removal of garbage from the hotel in line with company policy
• Be on call to carry out emergency maintenance work outside of normal working hours
• Maintain records of safety logs, maintenance records, and inspection reports as required by federal, provincial and company standards.
• Liaise closely with Guest Services and Housekeeping regarding “off market” rooms
• Ensure the safe and professional completion of deep cleaning duties
• Maintain the safe and hygienic upkeep of the swimming pool using all chemicals in accordance with management/manufacturer’s instructions
• Follow safe and cost-effective cleaning procedures

QUALIFICATIONS:

• Minimum 3 years of experience working in a maintenance role, previous hotel experience considered an asse
• A minimum of 1 year of experience in a leadership capacity
• Experience with basic hand tools
• WHMIS and First Aid certification preferred
• Previous exposure to expenses and budgets
• Previous experience with inventory management
• Experience with basic hand tools

MISSION Critical Competencies

• Mechanically inclined
• Strong knowledge of building systems including HVAC, plumbing, electrical, and fire safety considered an asset
• Strong attention to detail, quality workmanship
• Ability to demonstrate being both a leader and team player
• Excellent communication and interpersonal skills
• Ability to set and monitor goals and provide status updates as required
• Ability to set priorities for self and others in the hotel
• Project planning capabilities coupled with time management and organization techniques

Desired Education

• A High School Diploma or GED required

WORKING CONDITIONS:

• Required to work in various environments including but not limited to indoors/outdoors, mechanical rooms and rooftops
• Work may include but not limited to sitting, standing, bending, crouching, lifting, and climbing ladders
• Work may require use of power tools
• May be required to work early morning, late evening and weekend shifts
• Ability to lift and carry objects up to 50 lbs.
• Fun work environment, committed to realizing all of our Core Pillars

MASTERBUILT HOTELS OFFERS:

• A compensation package that provides incentives and rewards performance
• A flexible benefits package that supports various personal/family situations and work environments
• A rewarding corporate culture that fosters a positive team and family spirit
• A cooperative management team that is strategic and forward thinking
• A fast paced environment with opportunities for advancement

Please note Labour Market Impact Assessment (LMIAs) are not supported for this position. Legal entitlement to work in Canada is required.