Maintenance - Custodian

The Salvation Army Canada and Bermuda Territory; Kelowna; On-site; CAD 25,000 - 36,000; Full time

Job summary

The Salvation Army Canada and Bermuda Territory is seeking a dedicated custodial staff member to maintain clean facilities, assist caretakers, and ensure safety compliance across indoor and outdoor spaces. You will perform cleaning tasks, restock supplies, and help with basic maintenance as needed.

The role emphasizes independence, teamwork, and attention to detail, with a supportive supervisor and a mission-driven workplace that values dignity and service.

Qualifications

• Two years of prior general cleaning experience.
• Alternative combination of education and experience may be considered.
• Ability to work independently and also participate as an active and responsible team member.

Responsibilities

• Clean, sanitize, and maintain floors, surfaces, and washrooms.
• Assist caretakers and report maintenance needs to supervisor.
• Organize janitorial supplies and manage inventory.
• Lift and move furniture as requested.
• Perform minor repairs and report safety concerns to supervisor.

Skills

Cleaning

Independent work

Teamwork

Attention to detail

Time management

Safety compliance

Respectful conduct

Education

High School Diploma or equivalent

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Accountabilities

Incumbent may perform all, some, or similar range of duties as below.

Custodial

• Works independently or cooperatively with team members to complete tasks on schedule and according to quality standards.
• Responds to and assists caretakers in their daily tasks in the absence of a supervisor.
• Cleans, sanitizes, sweeps, dusts, mops, washes, vacuums, polishes, and waxes floors.
• Cleans windows, mirrors, woodwork, furniture, equipment, and other surfaces.
• Cleans washroom facilities and shower rooms.
• Cleans offices, classrooms, and other rooms.
• Supplies toilet paper, paper towels, soap, and other hygiene items.
• Empties trash bins and dispose of trash in the garbage compactor or garbage bins.
• Cleans, sterilizes and/or disinfects areas.
• Cleans, sterilizes and/or disinfects equipment before and after each use.
• Spot cleans carpets and performs general carpet cleaning, as required.
• Performs more extensive cleaning, carpet cleaning, stripping and waxing floors, and light maintenance during non-peak programming periods.
• Organizes and maintains janitorial supplies in janitorial room(s) and on janitorial carts.
• Monitors and maintains stock of regularly used items, i.e., mops, brooms, lights, supplies etc., and orders/purchases as required.
• Informs Facility Manager of general repairs and maintenance items requiring attention.
• Performs minor repairs such as electrical (change light bulbs) and plumbing (unblocking toilets, troubleshooting flushing issues), wall parch-painting, light furniture fixing (tighten screws) reports safety concerns and major repair issues to supervisor.
• Follows established procedures and record keeping for inventory tracking.
• Lifts and moves furniture as requested.
• Performs laundry service as required by program/department needs.
• Complies with all prescribed sanitation and building disinfecting protocols.

Administrative

• Attend meetings as requested by Property Manager.
• Attends specialized work training when scheduled.

WORKING CONDITIONS

• Work is done indoors and outdoors.
• Handles garbage and cleans up human waste and biohazard substances.
• Odours, exposure to toxic chemicals, electrical hazards, and infectious diseases.
• May deal with people with challenging behaviour.
• Risk of needle pricks, back injuries, and repetitive strain injuries.
• Works in various weather conditions when working outdoors.

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

education and experience Qualifications

Education, Qualifications and Certifications

• High School Diploma or equivalency

Experience and Skilled Knowledge Requirements

• Two years of prior general experience including cleaning experience.
• Alternative combination of education and experience may be considered

Skills and Capabilities (examples provided below)

• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• Treat the property of The Salvation Army with due care and caution.
• Represent the organization in a professional, and engaging manner.
• Ability to work independently and also participate as an active and responsible team member in a cooperative team environment.
• Self-motivated and reliable
• Strong sense of integrity and confidentiality
• Effective organizational and time management skills.
• Lead by example, by demonstrating a strong work ethic and a willingness to learn and be flexible.
• Attention to detail and problem-solving skills.
• Respectful behaviour and positive attitude to tenants and clients to create a welcoming and inclusive atmosphere and successful relationships.
• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.

Compensation

The target hiring range for this position is $18.25 to $22.23 with a maximum of $26.20.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.