Maintenance Assistant

Aimbridge; Hamilton; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Hotel Maintenance Assistant, where your skills will ensure guests enjoy a comfortable and memorable stay. In this role, you will be responsible for maintaining the hotel's facilities and equipment, responding to maintenance requests, and collaborating with vendors. With a focus on exceptional guest experiences and a commitment to quality, this position offers you the chance to thrive in a dynamic environment. Enjoy industry-leading benefits, including training and discounts, while being part of a diverse and inclusive team dedicated to shaping the future of hospitality.

Benefits

Industry-leading training and leadership development

Hotel discounts

Wagestream access

24/7 employee assistance programme

Qualifications

• Basic knowledge of maintenance and repair techniques.
• Strong communication and customer service skills.

Responsibilities

• Responding to maintenance requests and performing routine maintenance.
• Troubleshooting and repairing equipment.

Skills

Plumbing knowledge

Electrical knowledge

HVAC knowledge

Customer service skills

Time management skills

Attention to detail

Tools

Maintenance management software

Online scheduling tools

Job description

Who are we?

Aimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand. We are passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott, and more. Our diverse team and locations, combined with a 'people first' approach to business, make the Aimbridge experience unique.

What is in it for you?

As part of the Aimbridge team, you will have access to industry-leading benefits including:

• Industry-leading training and leadership development opportunities
• Hotel discounts across our portfolio – staff rates and up to 50% discount on food & beverage and spa
• Wagestream – stream up to 40% of your pay as it is earned and set automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programme

A day in the life of…

As a Hotel Maintenance Assistant, you will be responsible for ensuring the hotel's facilities, equipment, and grounds are well-maintained and in good working order. Your duties include responding to maintenance requests, performing routine maintenance, troubleshooting and repairing equipment, coordinating with vendors and contractors, and ensuring the hotel's facilities are clean, safe, and well-maintained for guests and staff.

This role is vital in providing guests with a first-class, enjoyable, and comfortable stay.

What do we need from you?

• Basic knowledge of maintenance and repair techniques for plumbing, electrical, HVAC, and other hotel equipment
• Strong communication and customer service skills to interact effectively with guests and colleagues
• Attention to detail to identify potential maintenance issues early
• Effective time management skills to prioritize hotel projects
• Basic technical skills, including familiarity with maintenance management software and online scheduling tools, to track work orders, manage inventory, and communicate with departments

Most importantly, you should be passionate about delivering an exceptional guest experience and aligning with our brand standards.

At Aimbridge, we recognize that people are the heart of our business. As a global leader, we are committed to representing our diverse community and offering everyone ‘A Place to Grow’.

So, click apply today! We’d love to welcome you to our inclusive team shaping the future of hospitality.