Maintenance 2

Coast Hotels; Edmonton; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Maintenance Ambassador to join their dynamic team. This role is essential for ensuring the overall success of the hotel by addressing maintenance requests while delivering exceptional customer service. You will be responsible for general repairs, maintaining safety standards, and ensuring the tools are in good working order. The ideal candidate will have a strong understanding of health and safety regulations, excellent communication skills, and the ability to work under pressure. Join a company that values accountability and offers opportunities for growth and development in a vibrant work culture.

Benefits

Competitive Wages

Employee Discounts

Training & Development

Career Advancement Opportunities

Qualifications

• Minimum 2 years related work experience required.
• Knowledge of tools and processes needed for maintenance tasks.

Responsibilities

• Provide superior customer service and attend to maintenance requests.
• Perform general repair and maintenance of the property.

Skills

Customer Service Skills

Communication Skills

Interpersonal Skills

Time Management

Organizational Skills

Knowledge of Health and Safety Regulations

Physical Mobility

Ability to Work Under Pressure

Education

Secondary School Diploma

Tools

General Maintenance Tools

Job description

Coast Edmonton Plaza Hotel by APA, 10155 105 St, Edmonton, Alberta, Canada Req #1720

Friday, April 11, 2025

Your company, your values, your career!

Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors.

The Maintenance 2 Ambassador will contribute to the overall success of the hotel by attending to general hotel maintenance requests and providing superior customer service to guests while completing tasks and fostering and maintaining Occupational Health & Safety standards for the hotel.

Responsibilities:

• To provide superior customer service and specialized services to Maintenance
• Performs moderately complex tasks in area of specialty, such as general repair and maintenance of the property, reporting all health, safety, and security problems, and ensuring all tools are kept in good working order and stored properly
• Adheres to Coast Hotels’ quality and industry standards when completing tasks
• Handles complaints and concerns where possible and appropriate
• Reports inventory levels to Maintenance Supervisor
• Follows established Occupational Health & Safety procedures and policies when completing tasks
• Ensures the security of the property, the Ambassadors and guests when completing tasks
• Demonstrates a superior customer service attitude with ambassadors and guests
• Other duties as required

Skills/Knowledge/Experience:

• Secondary school diploma required
• Minimum 2 years related work experience
• Knowledge of all tools, equipment, and processes needed to perform work
• Good communication, interpersonal, and customer service skills
• Physical mobility and stamina
• Strong knowledge of health and safety regulations
• Professional attitude and appearance
• Excellent time management and organizational skills
• Knowledge of the products and facility in area of expertise
• Ability to deal with high pressure environments
• Workplace Hazardous Materials Information Systems (WHMIS) training an asset
• General maintenance and building trade experience an asset
• Registration in an apprenticeship program an asset
• Exemplifies Coast’s core values and enjoys working in a culture of accountability
• Able to work a flexible schedule, which includes evenings, weekends and holidays

Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more!

Coast Hotels is an Equal Opportunity Employer. Coast Hotels would like to thank all interested applicants. Only those selected for an interview will be contacted.

NO PLACE LIKE COAST!