Mail/ Copy Clerk

Administrative Resource Options, Inc.; Montreal; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading international outsourcing firm seeks an employee for backup office services. The role encompasses diverse tasks including copying, mail processing, and customer interaction. Full-time, with comprehensive benefits and a strong emphasis on teamwork and independence.

Benefits

Comprehensive employee benefits including medical and dental

401(k) plan with employer matching

Paid charity leave

Organ donor recognition program

Qualifications

• Experience in mailroom operations required.
• Proficiency in using copiers and Microsoft Office.
• Strong customer service skills are essential.

Responsibilities

• Perform copying and printing tasks.
• Process couriers and manage mail delivery.
• Assist with hospitality and quality control functions.

Skills

Mailroom experience

Shipping and receiving experience

Color and black & white copier operation skills

Proficiency in Microsoft Office

Strong customer service background

Team player with the ability to work independently

Job description

Administrative Resource Options (ARO) is a leading international outsourcing firm specializing in office services management. We are a privately held, certified woman-owned business with a presence in 28 states across the U.S. and 4 provinces in Canada. Our services include copy/print, mail and package handling, reception, printer/copier fleet management, and office supply management.

We offer comprehensive employee benefits, including medical, dental, life insurance, and a 401(k) plan with employer matching. Unique benefits such as paid charity leave and organ donor recognition through Donate for Life are also available. Celebrating 25 years in business, we continue to grow and expand our services.

Note: ARO is not a temp or staffing agency. This is a full-time position.

Job Description

The employee will serve as a backup for two nearby sites during absences such as sick leave or vacation.

Initially, there will be 10 hours of training per week (2 days x 5 hours) until completion.

Responsibilities include:

• Part-time, on-call work averaging 10 hours per week (not guaranteed)
• Copying and printing tasks
• Processing couriers via FedEx and Purolator systems
• Mail sorting and delivery, applying correct postage
• Hospitality functions
• Quality control of completed jobs
• Lifting up to 50 pounds

Qualifications

• Mailroom experience
• Shipping and receiving experience
• Color and black & white copier operation skills
• Proficiency in Microsoft Office
• Strong customer service background
• Team player with the ability to work independently

Additional Information

Company Overview

Every day, ARO earns the trust of a diverse clientele by emphasizing:

• Accessibility: We prioritize engagement by reaching out and traveling to client sites, supported by our Engaged Communication Commitment, ensuring proactive and open communication with clients and employees nationwide.
• Results: As an employee-owned company, resources are invested in our employees, not in overhead. Our focus on onsite facilities management and detailed reporting guarantees improvements in service quality and ROI. Ask about our No Risk Guarantee!
• Objectivity: Unlike competitors driven by shareholder interests, our primary goal is customer service. We adapt to clients' evolving needs and proactively engage hardware, software, and service partners to deliver tailored solutions.