Mail Clerk

Recrute Action; Halifax; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading agency in the insurance sector is looking for a detail-oriented professional to support mail distribution operations in Halifax. This full-time in-office role involves handling mail, courier processing, and supporting print jobs. Ideal for candidates with an administrative background looking for growth. The position promises exposure to a dynamic work environment with solid opportunities for advancement.

Benefits

Potential for permanent employment

Full-time position with consistent hours

Qualifications

• Minimum high school completion required.
• Previous experience in administration, courier services, or customer service.
• Strong customer service, communication, and problem-solving skills.

Responsibilities

• Sort, deliver, and manage incoming and outgoing mail and couriers.
• Process print jobs and troubleshoot mail handling.
• Ensure accuracy and meet service standards in a high-volume environment.

Skills

Organization

Problem Solving

Attention to Detail

Communication

Customer Service

Education

High School Completion

Tools

Microsoft Office

Job description

Exciting opportunity in the insurance industry for a detail-oriented professional to support mail distribution operations. This full-time, in-office role in Halifax involves mail handling, courier processing, and print jobs. Perfect for those with admin or customer service experience seeking growth in a dynamic environment.

What is in it for you :

• Hourly salary of $15.70.
• 3-month contract with the potential for permanent employment.
• Full-time position : 37.50 hours per week.
• In-office role, Monday to Friday, 8 : 00 am to 4 : 00 pm,

Responsibilities :

• Receive, open, sort, and deliver incoming mail, output, and couriers across business units nationwide.
• Prepare, sort, and ship outgoing mail and couriers, ensuring accuracy and meeting service standards.
• Manage final processing of troubleshooting mail and inbound bulk mail, including compiling stats and daily workflow reports.
• Process print jobs by receiving work through email, filling envelopes, and operating mail machine equipment.
• Handle Advisor correspondence by sorting, performing quality control, and conducting branch lookups using the advisor portal system.
• Perform shipping and receiving tasks, including sorting branch bags, sending notification emails, and lifting items up to 50 lbs.
• Process couriers using UPS, Canada Post, and internal systems, and provide service at the window, by phone, via Microsoft Teams, and by email.

What you will need to succeed :

• High school completion at minimum.
• Previous experience in administration, courier services, or customer service.
• Previous experience with scanning.
• Solid knowledge of Microsoft Office, particularly Outlook and Excel.
• Demonstrated ability to communicate effectively, with precise verbal and written communication skills.
• Ability to meet the physical requirements of the job, including lifting up to 50 lbs.
• Strong organizational, multitasking, and prioritization skills for a high-volume, deadline-driven environment.
• Ability to cope effectively with fluctuating volumes.
• Ability to work well independently and collaboratively within a team.
• Strong analytical and problem-solving skills, with a demonstrated ability to manage change.
• Accuracy and attention to detail.
• Excellent PC skills in both speed and accuracy.
• Solid customer service skills, including effective communication, empathy, problem-solving, patience, and a positive attitude to ensure customer satisfaction.

Why Recruit Action?

Recruit Action (agency permit : AP-2504511) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.