MA-ABD Eligibility Policy Supervisor - Human Services Supervisor 3

Minnesota Direct Care and Treatment; Saint-Paul; Hybrid; CAD 114,000 - 163,000; Full time

Benefits offered by this job

Paid vacation and sick leave

12 paid holidays each year

Pension plan

Job summary

The Minnesota Department of Human Services is seeking a MA-ABD Eligibility Policy Supervisor to lead the eligibility policy development and maintenance for Medicaid, CHIP, and other health programs. This role oversees policy design, regulatory alignment, and team performance to ensure accessible health care for Minnesotans.

The position emphasizes leadership, policy analysis, and collaboration with cross-functional teams to improve MHCP processes.

Qualifications

• Demonstrated leadership experience in supervision, team leadership or leading programs.
• Four (4) years specialized Minnesota Health Care Programs experience evaluating and communicating complex policies or laws.
• Experience mentoring, coaching and developing others in a professional setting.
• Strong ability to write and analyze technical documents including regulations and policy guidance.

Responsibilities

• Directs division resources to achieve Health Care Administration goals and objectives.
• Oversees MHCP Eligibility Policy Manual maintenance and related forms.
• Handles audit responses and follow-up duties for the MA-ABD Eligibility Policy team.
• Leads development and maintenance of technology systems supporting MHCP eligibility and access.

Skills

Leadership experience

Policy analysis

Policy development

Team supervision

Mentoring

Job description

• Telework Eligible: Yes

Working Title: MA-ABD Eligibility Policy Supervisor

Job Class: Human Services Supervisor 3

Agency: Human Services Dept

• Job ID: 97023
• Location: St. Paul
• Telework Eligible: Yes
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 09/15/2026
• Closing Date: 09/28/2026
• Hiring Agency/Seniority Unit: Human Services Dept / DHS Central Office MMA
• Division/Unit: Health Care Administration / Eligibility and Access
• Work Shift/Work Hours: Day Shift / 8:00am - 4:30pm
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $38.83 - $55.93 / hourly; $81,077 - $116,781 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 216 - Middle Management Association/MMA
• FLSA Status: Exempt - Executive
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well‑being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.

This position supervises a team of staff responsible for eligibility policy development and maintenance for federal and state health care programs, including Medicaid (Medical Assistance also known as MA), Children's Health Insurance Program (CHIP) and Basic Health Program (BHP) and their respective subprograms. This position oversees the design and development of Minnesota Health Care Programs (MHCP) eligibility policies and procedures consistent with federal and state law and regulation to improve the availability of and access to health care for low income and medically needy Minnesotans.

Other Responsibilities Include

• Directs division resources (staff, time, equipment, funding, etc.) to accomplish HCEA division goals and objectives and further the Department’s mission.
• Oversees the division-wide activities related to maintaining the Minnesota Health Care Programs (MHCP) Eligibility Policy Manual, as well as internal and external forms or documents necessary to support MHCP eligibility determinations.
• Responsible for audit responses and other follow up duties assigned to the MA-ABD Eligibility Policy team.
• Supervises the business resources and direction for the development, implementation, enhancement, and maintenance of the technology systems that support Minnesota Health Care Programs eligibility and access.

All DHS Leaders are expected to demonstrate and develop the six (6) competency themes from the Enterprise‑wide Leader Competency Model

• Leading Self
• Leading Others
• Leading the Organization
• Leading Outside the Organization
• Leading with DEAI
• Getting Work Done

Minimum Qualifications

• Demonstrated leadership experience*
• Leadership experience can include:
• Experience as a supervisor, lead worker, team lead, project lead;
• Completion of a State of Minnesota leadership program (e.g. ELI, L4);
• A paid/unpaid position leading a program or chairing a committee (e.g. ERG) - experience must include:
• 1+ year of experience identifying issues, goals and strategic actions
• 100+ hours per year time commitment
• Four (4) years specialized Minnesota Health Care Programs experience demonstrating the following:
• Researching, analyzing, developing, and communicating complex policies or laws in one or more of the following areas:
• Eligibility rules for Minnesota Health Care Programs (Medical Assistance, MinnesotaCare and Minnesota Family Planning Program), MNsure programs, or other state’s Medicaid, Children’s Health Insurance Program (CHIP), or Basic Health Program (BHP).
• Eligibility rules for Medicaid, Supplemental Nutrition Assistance Program (SNAP), Minnesota Family Investment Program (MFIP), Minnesota Supplemental Aid (MSA), Refugee Cash, or an equivalent Medicaid, food, cash and supplemental aid program in another state.
• Law practice in any area of law.
• Experience mentoring, coaching and developing others in a professional setting.
• Demonstrated ability to write and analyze complex technical documents including regulations and policy guidance, and technology work products such as project charters, scope documents, project work plans, business requirements and design documents.

AND

• Four (4) years specialized Minnesota Health Care Programs experience demonstrating the following:
• Researching, analyzing, developing, and communicating complex policies or laws in one or more of the following areas:
• Eligibility rules for Minnesota Health Care Programs (Medical Assistance, MinnesotaCare and Minnesota Family Planning Program), MNsure programs, or other state’s Medicaid, Children’s Health Insurance Program (CHIP), or Basic Health Program (BHP).
• Eligibility rules for Medicaid, Supplemental Nutrition Assistance Program (SNAP), Minnesota Family Investment Program (MFIP), Minnesota Supplemental Aid (MSA), Refugee Cash, or an equivalent Medicaid, food, cash and supplemental aid program in another state.
• Law practice in any area of law.
• Experience mentoring, coaching and developing others in a professional setting.
• Demonstrated ability to write and analyze complex technical documents including regulations and policy guidance, and technology work products such as project charters, scope documents, project work plans, business requirements and design documents.

Preferred Qualifications

• Juris Doctor or Master's degree in public policy, public administration, a social science, or a health policy related field
• Two (2) years experience mentoring, coaching and developing others in a professional setting.
• Thorough understanding of Minnesota Health Care Programs eligibility policies and technology systems.
• Demonstrated ability to influence others and/or compel change throughout an organization.
• Experience engaging with the community to bridge community needs and expectations with agency needs and expectations.
• Experience identifying project challenges and modifying or adjusting course to meet objectives.
• Variety of experiences working with and communicating effectively with others from different backgrounds and cultures.

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS

The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

Contact

If you have questions about this position, contact Karen at [e-mail]

About Human Services Dept

WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your Benefits May Include

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well‑being

Support To Help You Reach Your Career Goals

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) For Work/life Support

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well‑being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies

based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [e-mail] and let us know the support you need.