Luxury Retail Sales Consultant with Storytelling

Swarovski Group; Quebec; On-site; CAD 32,000 - 52,000; Full time

Benefits offered by this job

Employee discounts

Volunteer leave

Employee assistance program

Product training

Career development

Store leadership opportunities

Job summary

Swarovski Canada Limited is seeking a Sales Consultant to deliver exceptional service and create memorable brand experiences in-store. You will engage customers through storytelling, drive loyalty program participation, and contribute to achieving sales goals within a collaborative team environment.

Join a global luxury brand renowned for crystal craftsmanship. The role includes comprehensive product training, career development opportunities, exclusive employee discounts, and a supportive,

Qualifications

• Passionate about fashion, luxury, or lifestyle brands.
• Experienced in a multicultural retail environment.
• Excellent and proven customer service skills and a winning personality that builds trust.
• Curious, empathetic, and results-driven team player with a commercial mindset.
• Digitally savvy and comfortable using retail technology.
• Confident expressing your individuality and bringing creative ideas to the team.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers, promoting loyalty programs.
• Achieve individual and team sales goals, taking accountability for results.
• Collaborate with your team to create a welcoming, organized store environment.
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience.

Skills

Customer service excellence

Storytelling

Multicultural experience

Digital tools familiarity

Retail technology

Creative ideas

Tools

POS systems

Inventory tools

CRM software

Job description

Swarovski Canada Limited is seeking a Sales Consultant to deliver exceptional service and create memorable brand experiences in-store. You will engage customers through storytelling, drive loyalty program participation, and contribute to achieving sales goals within a collaborative team environment.

Join a global luxury brand renowned for crystal craftsmanship. The role includes comprehensive product training, career development opportunities, exclusive employee discounts, and a supportive,