Luxury Retail Manager

Harry Rosen Inc.; Canada; On-site; CAD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking retailer specializing in luxury menswear, where your passion for customer service and leadership can shine. As a Retail Manager, you will lead a dedicated team, ensuring exceptional experiences for discerning clientele. This role emphasizes personal growth, inclusivity, and a commitment to excellence, making it a perfect fit for those who thrive in dynamic environments. With over 70 years of industry experience, the company offers a supportive culture and the opportunity for internal growth and promotions. Elevate your career in a modern workplace that values your contributions!

Benefits

Monthly and annual team bonuses

Industry-leading discounts

Pension and Group RRSP programs

Modern workplace

Supportive coaching

Diversity and Inclusion initiatives

Internal growth opportunities

Qualifications

• 2+ years of retail experience in a leadership capacity.
• Ability to inspire and develop a team focused on customer experience.

Responsibilities

• Build and develop a team to deliver superior service.
• Manage various departments and uphold a welcoming mindset.

Skills

Team Leadership

Customer Service

Retail Management

Business Acumen

Education

High School Diploma

Bachelor's Degree in Business or Retail Management

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Harry Rosen is a retailer of fine quality menswear with store locations across Canada. We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canada’s Best Managed Companies.

We are committed to developing retail leaders who love retail, inspire others, readily embrace change and technology, and have the passion and ability to inspire others.

As a Retail Manager, you’ll be responsible for:

• Building and developing a team that recognizes their key role in delivering a superior service experience to our discerning clientele.
• Championing the customer experience by managing a team with at least 2 years of retail experience with leadership capacity in managing a store or department.
• Driving long-term customer loyalty and conversion through training the team to elevate both in-store and online customer experiences.
• Developing others through coaching, performance improvement plans, and documented development efforts.
• Managing various departments such as sportswear, footwear, accessories, outerwear, tailored clothing, and made-to-measure, with retail industry experience preferred.
• Applying strong business acumen in luxury retail and executing business plans and company initiatives effectively.
• Upholding a welcoming and inclusive mindset, and embodying core values.

What are the perks of the job?

• Opportunities for monthly and annual team bonuses.
• Industry-leading discounts and special purchase opportunities.
• Pension and Group RRSP programs that grow with you.
• A modern, digitally advanced workplace.
• Supportive coaching to help achieve personal career goals.
• A diverse, inclusive culture fostered through an internal Diversity, Equity, and Inclusion Council.
• Internal growth and promotion opportunities, with a focus on succession planning.

We thank you for your interest in this opportunity.

#INDHIGH

Harry Rosen Inc. is committed to ensuring a barrier-free environment for all persons, employees, and clients. We provide reasonable accommodations during the interview and assessment process. Please contact us at [e-mail] if you require assistance.

About Us

Recognized as one of Canada’s Best Managed Companies and among the top 10 Corporate Cultures in Canada, we foster confidence and aim for success at all levels. Our associates shape experiences that help our customers look and feel their best.

With over 70 years of specializing in luxury menswear, our commitment to personable and detail-oriented service has established us as a highly regarded retailer worldwide.