Luxury Retail Keyholder: Lead Team, 50% Discount

SMCP – Sandro, Maje, Claudie Pierlot, Fursac; Montreal; On-site; CAD 22,000 - 30,000; Part time

Benefits offered by this job

50% shopping discount

Cell phone contribution

Paid time off

Parental leave

Job summary

SMCP, home to Sandro and Maje in Montreal, seeks a Part-time Keyholder at Royalmount to support store leadership and deliver an exceptional customer experience. You’ll guide clients through their shopping journey, leveraging fashion expertise and a passion for luxury retail.

With 1+ year in retail or customer service and supervisory potential, you’ll help with opening/closing, cash handling, and achieving sales goals while mentoring new hires in a welcoming, inclusive environment.

Qualifications

• 1+ year of experience in retail or customer service, with supervisory experience preferred.
• Enthusiastic about providing exceptional customer service and working in luxury retail.

Responsibilities

• Lead and supervise the team in the absence of the Store Manager/Assistant Manager.
• Provide exceptional customer service with product knowledge and personal recommendations.
• Oversee stock replenishment to align with demand and visual standards.
• Support new hires and encourage team development, promoting a growth-focused culture.
• Create an inclusive, personalized shopping experience, welcoming clients to our collections.

Skills

Customer service

Retail

Supervisory experience

Communication skills

Flexibility

Job description

SMCP, home to Sandro and Maje in Montreal, seeks a Part-time Keyholder at Royalmount to support store leadership and deliver an exceptional customer experience. You’ll guide clients through their shopping journey, leveraging fashion expertise and a passion for luxury retail.

With 1+ year in retail or customer service and supervisory potential, you’ll help with opening/closing, cash handling, and achieving sales goals while mentoring new hires in a welcoming, inclusive environment.