Lounge Server

Easton’s Group; Toronto; On-site; CAD 25,000 - 29,000; Full time

Benefits offered by this job

Health coverage

Vision coverage

Dental coverage

On-site parking

Education reimbursement

RRSP

Deferred profit-sharing

Job summary

Easton’s Group operates The Westin Toronto Airport Hotel, inviting candidates to join a hospitality team focused on delivering exceptional service and guest experience. The role centers on serving food and beverages with attention to quality and presentation in a fast-paced hotel setting.

The position requires basic reading/writing, physical ability to lift up to 50 pounds, and a flexible schedule including nights, weekends, and holidays.

Qualifications

• Foodservice experience with general knowledge of restaurant operations.
• Ability to carry items weighing up to 50 pounds and move about the restaurant.
• Basic reading/writing abilities and cash handling skills.

Responsibilities

• Greet guests and take beverage and food orders promptly and professionally.
• Prepare food and beverages for service and present them per standards.
• Clear and clean tables promptly; maintain cleanliness of stations.
• Perform side-work and opening/closing duties as required.
• Raise any service or safety issues to Outlet Management as needed.
• May process guest payments per cash and charge procedures.

Skills

Customer service

Food service experience

Communication skills

Job description

The Westin Toronto Airport Hotel, Toronto, ON, CA

6 days ago Requisition ID: 4457

Salary: $18.25 Annually

Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 20 hotels owned and managed by Easton’s Group of Hotels, and more in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees.

If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.

At Easton’s, we are committed to fostering an inclusive workplace where every individual feels valued, respected, and empowered to contribute. We believe that inclusion strengthens our teams, drives innovation, and enables us to achieve our vision while creating opportunities for everyone to thrive.

About the Hotel

TheWestin Toronto Airportis located near YYZ airport, it features a Westin WORKOUT®, heated indoor pool, and dining options like Atmosphere and Crosswind’s Bar and Grill along with an express Starbucks coffee and grab-and-go stand. As part of Easton’s Group of Hotels, our team is deeply involved in community events, valuing the wellbeing of each member as much as our guests.

• Health, Vision, and Dental Coverage
• Employee Social Events
• On-Site Parking
• Deferred Profit-Sharing Plan
• RRSP
• Discounted Associate Meals
• Hotel Discounts at MarriottProperties worldwide
• Education Reimbursement

job overview

Provide fast and courteous service of food and beverages to guests and ensure the quality of food and beverage presentation per established standards.

Duties and Responsibilities

• Greet all guests and take beverage and food orders promptly and professionally.
• Prepare food and beverages for service to hotel guests and present food according to established health and presentation standards.
• Clear and clean tables promptly and efficiently. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary.
• Perform side-work, and any other opening or closing duties as required. Ensure that stations are clean and maintained throughout the shift.
• Alert Outlet Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
• May receive guest payments and process transactions as outlined in the cash and charge procedures as needed.
• Perform other duties as assigned. In carrying out your duties you will follow all Company and Brand Standards

QUALIFICATIONS AND REQUIREMENTS

• Basic reading and writing. Foodservice experience with general knowledge of restaurant operations.
• This job requires the ability to perform the following:
• Carrying or lifting items weighing up to 50 pounds
• Remain stationary for extended periods.
• Moving about the restaurant

Other:

• Communication skills are utilized a significant amount of time when interacting with guests and waiting for staff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or provincial government agencies.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

WORK AREA: Kitchen and F&B Outlet(s)

Health and Safety

• Follow safe work procedures as outlined in Departmental Policy and Procedures manuals, including the use of personal protective equipment.
• Know and comply with all Occupational Health & Safety regulations, as per the Occupational Health and Safety Act and Ministry of Labour.
• Report all injuries or illnesses to a supervisor or manager immediately.
• Participate in Joint Health and Safety Committee by bringing health and safety concerns or issues to the attention of the committee.

ACCESSIBILITY & ACCOMODATION

• The Westin Toronto Airport Hotel is committed to an inclusive, accessible recruitment process. Accommodations are available upon request for all stages of the selection process.
• Should you require any accommodations during an interview process, kindly let us know in advance, as we are committed to an inclusive and accessible recruitment process.