Loss Prevention Store Investigator

TJX Canada – Winners, Marshalls, HomeSense; Edmonton; On-site; CAD 44,000 - 62,000; Full time

Benefits offered by this job

Healthcare Spending Account

Retirement Savings Program

Associate Discounts

Vacation Trade Program

Advance scheduling

Job summary

TJX Canada is seeking a Loss Prevention Store Investigator to maintain a safe environment for associates and customers. You will deter theft, perform surveillance, and coordinate with ORC investigators to address external losses and safeguard profitability.

The role requires a high school diploma (security-related diploma preferred) and experience in retail loss prevention or security. Valid driver’s license and provincial licensing may be required where applicable.

Qualifications

• High school diploma required; security/loss prevention diploma preferred.
• Experience in retail loss prevention or security is encouraged.
• Strong understanding of law and handling of sensitive information.

Responsibilities

• Deter, detect, and deter theft and fraud; report incidents to appropriate authorities.
• Operate CCTV and conduct floor surveillance; coordinate with ORC investigators.
• Report internal dishonesty and support losses investigations across stores.
• Collaborate with remote investigators and district managers to identify shrink opportunities.

Skills

Surveillance

Investigation

Report writing

Collaboration

Education

High School Diploma

Security/Loss Prevention Diploma

Tools

CCTV systems

Job description

TJX Canada

At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

We're seeking a Loss Prevention Store Investigator to help create a safe environment for our Associates and customers. In this exciting role, you'll engage in proactive loss prevention, implement effective security measures, and collaborate with our investigative teams. You’ll get to use advanced surveillance techniques and report incidents while making a significant impact on store safety and profitability. If you're ready for a role where every day is different, this could be the perfect fit for you!

Why Work With Us?

• We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.
• Our comprehensive training and development programs provide you with the tools and resources to expand your skills.
• Enjoy Associate discounts at our stores, available to you and eligible family members.
• Our benefits package starts immediately and includes a healthcare spending account, Retirement Savings Program, Associate & Family Assistance Program, and various well-being resources.
• Exciting career paths with growth opportunities and tuition reimbursement to support your career progression.
• A competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week.
• Guaranteed 37.5-hour work week year-round, reimbursed parking fees and mileage (where applicable), and advance scheduling to help maintain a healthy work-life balance.
• Company-provided equipment (cell phone, laptop, tools) and Provincial security licensing training and annual fee reimbursement.

What You’ll Do:

• Deter, detect, and apprehend individuals attempting to commit theft and fraud, and facilitate their civil and criminal prosecution. This includes incident reporting, collaborating closely with police, and attending court as required.
• Use CCTV equipment and floor walking for store surveillance. Collaborate with Organized Retail Crime (ORC) Investigators to investigate and report on external losses from repeat offenders and organized groups.
• Report internal dishonesty to Regional Internal Investigators; support Supply-chain Investigators on potential supply chain losses.
• Collaborate with Loss Prevention Remote Investigators to identify and report external incidents to law enforcement, and support District Loss Prevention Managers by reporting possible shrink opportunities within their stores. Report directly to a Store Investigation’s Supervisor within the Loss Prevention department, with the potential to support multiple stores and/or markets.

About You:

• High School Diploma or equivalent experience; Law and Security/Loss Prevention Diploma preferred.
• Strong work ethic and passion for working with people; relevant experience in Retail Loss Prevention, Military, Security, or Law Enforcement encouraged.
• Provincial security license required (where applicable); valid driver’s license preferred with access to a vehicle and good driving record.
• Strong understanding of the Criminal Code and its application to retail crimes.

Posting Details

• Posting End Date: September 23rd, 2026

If you’re ready to bring your energy and passion, we’d love to hear from you. Join us and be part of a place where every day is a chance to make a difference.

Additional Information:

Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.

This job posting is for an existing position vacancy within our organization.

TJX Canada uses artificial intelligence (AI) to assist in screening and assessing applicants for this position.

Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.

Address

60 Standish Court

Location

CAN Home Office Mississauga ON

Salary Range: $ 44,197.50-$61,876.50 /year *This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.