Loss Prevention Store Investigator

TJX Canada – Winners, Marshalls, HomeSense; Mississauga; On-site; CAD 44,000 - 62,000; Full time

Benefits offered by this job

Associate discounts at stores

Healthcare spending account

Retirement Savings Program

Associate & Family Assistance Program

Tuition reimbursement

Vacation package with extra week

Parking reimbursement

Company-provided equipment

Job summary

TJX Canada is seeking a Loss Prevention Store Investigator to help create a safe environment for Associates and customers, using surveillance techniques and reporting incidents to protect store safety and profitability.

The role involves deterring theft, coordinating with ORC investigators, and supporting multiple stores across markets. A High School Diploma is required, with a Loss Prevention diploma preferred, and provincial licensing where applicable.

Qualifications

• High School Diploma or equivalent; Loss Prevention Diploma preferred.
• Provincial security license where applicable; valid driver’s license preferred.
• Knowledge of the Criminal Code and its application to retail crimes.

Responsibilities

• Deter, detect, and apprehend individuals attempting theft and fraud; report incidents and collaborate with police; attend court as required.
• Use CCTV and floor walking for store surveillance; collaborate with ORC Investigators to report external losses.
• Report internal dishonesty to Regional Internal Investigators; support Supply-Chain Investigators on potential losses.
• Collaborate with Loss Prevention Remote Investigators to identify external incidents and report shrink opportunities within stores.

Skills

Attention to detail

Communication skills

Law and security awareness

Education

High School Diploma or equivalent

Law and Security / Loss Prevention Diploma (preferred)

Job description

TJX Canada

At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off‑price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

Loss Prevention Store Investigator

We're seeking a Loss Prevention Store Investigator to help create a safe environment for our Associates and customers. In this exciting role, you'll engage in proactive loss prevention, implement effective security measures, and collaborate with our investigative teams. You’ll get to use advanced surveillance techniques and report incidents while making a significant impact on store safety and profitability. If you're ready for a role where every day is different, this could be the perfect fit for you!

Why Work With Us?

• We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.
• Our comprehensive training and development programs provide you with the tools and resources to expand your skills.
• Enjoy Associate discounts at our stores, available to you and eligible family members.
• Our benefits package starts immediately and includes a healthcare spending account, Retirement Savings Program, Associate & Family Assistance Program, and various well‑being resources.
• Exciting career paths with growth opportunities and tuition reimbursement to support your career progression.
• A competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week.
• Guaranteed 37.5‑hour work week year‑round, reimbursed parking fees and mileage (where applicable), and advance scheduling to help maintain a healthy work‑life balance.
• Company‑provided equipment (cell phone, laptop, tools) and provincial security licensing training and annual fee reimbursement.

What You’ll Do

• Deter, detect, and apprehend individuals attempting to commit theft and fraud, and facilitate their civil and criminal prosecution. This includes incident reporting, collaborating closely with police, and attending court as required.
• Use CCTV equipment and floor walking for store surveillance. Collaborate with Organized Retail Crime (ORC) Investigators to investigate and report on external losses from repeat offenders and organized groups.
• Report internal dishonesty to Regional Internal Investigators; support Supply- chain Investigators on potential supply chain losses.
• Collaborate with Loss Prevention Remote Investigators to identify and report external incidents to law enforcement, and support District Loss Prevention Managers by reporting possible shrink opportunities within their stores. Report directly to a Store Investigation’s Supervisor within the Loss Prevention department, with the potential to support multiple stores and/or markets.

About You

• High School Diploma or equivalent experience; Law and Security/Loss Prevention Diploma preferred.
• Strong work ethic and passion for working with people; relevant experience in Retail Loss Prevention, Military, Security, or Law Enforcement encouraged.
• Provincial security license required (where applicable); valid driver’s license preferred with access to a vehicle and good driving record.
• Strong understanding of the Criminal Code and its application to retail crimes.

Posting Details

• Posting End Date: September 17th, 2026

If you’re ready to bring your energy and passion, we’d love to hear from you. Join us and be part of a place where every day is a chance to make a difference.

Additional Information

Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.

TJX Canada uses artificial intelligence (AI) to assist in screening and assessing applicants for this position.

Address

60 Standish Court

Location

CAN Home Office Mississauga ON

Salary Range: $ 44,197.50-$61,876.50 /year *This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.