Loss Prevention Officer

Save-On-Foods; Surrey; On-site; CAD 28,000 - 36,000; Full time

Benefits offered by this job

Get paid every Friday!

Benefits & pension eligibility

Paid training and growth

License renewal fees reimbursed

Equipment & PPE supplied

Team member discounts

Educational reimbursement &scholarship

Wellness & EAP

Job summary

Save-On-Foods is seeking a Loss Prevention Officer to protect people and assets across multiple Lower Mainland locations. You will work undercover on the sales floor, observe discreetly for theft and fraud, and respond with a customer-focused approach.

Face-to-face interactions with the public and staff require professionalism and sound judgment. Travel between Surrey, Burnaby, New Westminster, Coquitlam, and Port Coquitlam is expected.

Qualifications

• Valid BC Security Worker’s Licence with Security Guard endorsement is required.
• Reliable transportation and ability to travel between multiple store locations.
• Maintain confidentiality and exercise sound judgment in sensitive situations.
• Strong verbal and written communication skills.
• Ability to work with minimal supervision.
• Advanced Security Training/AST is an asset.
• Fluency in a second language is an asset.
• Open availability is an asset.

Responsibilities

• Maintain undercover plain-clothes presence on the sales floor.
• Conduct discreet observations to identify theft, fraud, and mischief.
• Approach situations with a customer-first mindset.
• Maintain a professional demeanor with the public, staff, and law enforcement.
• Conduct security audits of the building and assets.
• Perform arrests, pawns, and product recoveries.
• Adhere to company policies and procedures.
• Document evidence and write clear reports as required.

Skills

Undercover presence

Discretion

Customer focus

Professional demeanor

Written communication

Minimal supervision

Integrity

Ast (asset)

Education

BC Security Worker Licence with Security Guard endorsement

Job description

Protect and serve in a career with resource protection where you’ll make a difference in your community by ensuring the safety of our team members, customers, and business operations. As a Loss Prevention Officer, you’ll work undercover in plain clothes on the sales floor, blending into the store environment to conduct discreet observations, identify risks, and help prevent loss and protect company assets. Join our valued resource protection team and grow your career in a role you can take pride in.

We are hiring a Loss Prevention Officer for our locations in the Lower Mainland, BC.

This position requires commuting to multiple locations within Surrey, Burnaby, New Westminster, Coquitlam, and Port Coquitlam on a regular basis.

You will be responsible for:

• Maintaining an undercover, plain-clothes presence on the sales floor while blending into the store environment.
• Conducting discreet observations to identify and address potential theft, fraud, and mischief.
• Approaching situations with a customer-first mindset.
• Maintaining a professional demeanor when dealing with the public, staff, and law enforcement agencies.
• Conducting security audits of the building and assets.
• Performing arrests, ask to pays, and product recoveries.
• Adhering to all company policies and procedures.
• Documenting all evidence and typing clear and concise reports as required.

You have:

• A valid BC Security Worker’s Licence with Security Guard endorsement.
• Reliable transportation with the ability to travel between various store locations.
• The ability to maintain confidentiality, exercise sound judgment, and handle sensitive information with a high degree of professionalism and discretion.
• Strong communication skills, both verbal and written.
• Demonstrated ability to work well with minimal supervision.
• Integrity, enthusiasm, and willingness to Go the Extra Mile.
• Valid Advanced Security Training/AST (considered an asset).
• Fluency in a second language (considered an asset).
• Open availability (considered an asset).

Here are some of the perks we have to offer:

• Get paid every Friday!
• Benefits & pension eligibility.
• Paid training with opportunities to learn and grow.
• Security license renewal fees reimbursed by the company.
• All equipment and PPE are supplied by the company.
• Exclusive team member offers and discounts.
• Educational reimbursement & scholarship opportunities.
• Wellness and team member assistance program.

Compensation Details:

$20.00 - $26.00

The compensation offered for this position will take into consideration location, education, skills, experience, and other factors.