Logistics Service Coordinator: Shipments & Solutions

Precision Pressing; Oakville; On-site; CAD 52,000 - 68,000; Full time

Benefits offered by this job

Bonus structure

Fully paid benefits program

Retirement matching

Casual dress

Paid time off

Job summary

Precision Record Pressing in Oakville is seeking a Logistics Service Coordinator to manage shipping, resolve logistics issues, and support customers, internal teams, and North American personnel. The role operates on a day shift (7am–3pm) with Canada-resident eligibility and no sponsorship needed.

Strong attention to detail, communication, and proficiency with MS Office and G Suite are essential. The successful candidate will coordinate with carriers and brokers, generate quotes, process

Qualifications

• Experience in warehouse, distribution, logistics, or transportation preferred.
• Strong verbal and written communication with high attention to detail.
• Proficient in Microsoft Office and Google Workspace; able to learn new software.

Responsibilities

• Serve as primary contact for shipping inquiries with Sales and internal departments.
• Provide responsive, professional customer service including shipment status requests and escalations.
• Monitor service requests; own investigation, communication, and resolution through to completion.
• Proactively communicate shipment delays and issues to customers and internal teams.
• Coordinate with Shipping to schedule pickups, including documentation and special instructions.
• Coordinate with carriers, brokers, and freight forwarders for transportation requirements.
• Support time-sensitive, expedited shipments as needed.
• Generate freight and transportation quotes based on shipment specs and carrier options.
• Review shipment information for accuracy to prevent issues.
• Investigate and resolve shipping irregularities and claims.
• Liaise with customs brokers and carriers to resolve border/documentation issues.

Skills

Logistics coordination

Attention to detail

Communication skills

Time management

Team collaboration

Reliability

Problem solving

Adaptability

Tools

Microsoft Office

Google Workspace

ERP systems

Job description

Precision Record Pressing in Oakville is seeking a Logistics Service Coordinator to manage shipping, resolve logistics issues, and support customers, internal teams, and North American personnel. The role operates on a day shift (7am–3pm) with Canada-resident eligibility and no sponsorship needed.

Strong attention to detail, communication, and proficiency with MS Office and G Suite are essential. The successful candidate will coordinate with carriers and brokers, generate quotes, process