Logistics & Operations Coordinator

Mattel; Mississauga; On-site; CAD 55,000 - 69,000; Full time

Job summary

Mattel Canada Operations is seeking an operations coordinator to support customer shipments from the Mississauga office, reporting to an Associate Manager, Distribution. You will help prepare outbound shipping docs, schedule transport, and coordinate day-to-day logistics with suppliers.

The role emphasizes strong customer service, attention to detail, and proficiency in Microsoft Office; experience with Oracle and international shipping are assets.

Qualifications

• 2+ years of experience in distribution, transportation or logistics.
• Experience coordinating truckload, LTL and courier transportation providers.
• Strong customer service, organizational and communication skills.
• Excellent attention to detail and ability to manage multiple priorities.
• Proficiency with Microsoft Office; Oracle experience is an asset.
• Customs and international shipping experience is an asset.

Responsibilities

• Prepare outbound shipping documentation and process customer orders.
• Schedule appointments and arrange transportation for prepaid customers.
• Coordinate purchasing of day-to-day material handling suppliers.
• Ensure operating supplies are monitored and in full supply.
• Audit invoicing and ensure transportation costs are competitive.

Skills

Distribution experience

Logistics coordination

Customer service

Attention to detail

MS Office

International shipping experience

Tools

Oracle

Job description

Company Description

CREATIVITY IS OUR SUPERPOWER.It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Job Description

The Opportunity:

Mattel Canada Operations office, reporting to an Associate Manager, Distribution.The operations coordinator will support customer shipments.

• Prepare outbound shipping documentation and process customer orders.
• Schedule appointments and arrange transportation for prepaid customers.
• Coordinate purchasing of day-to-day material handling suppliers.

What Your Impact Will Be:

• Ensuring required operating supplies are monitored and in full supply.
• Ensuring transportation costs are competitive and that invoicing received is audited prior to payment.

Qualifications

What We’re Looking For:

• 2+years of experience in distribution, transportation or logistics (preferred)
• 2+years coordinating truckload, LTL and courier transportation providers (preferred)
• Strong customer service, organizational and communication skills.(must)
• Excellent attention to detail and ability to manage multiple priorities. (must)
• Proficiency with Microsoft Office (Excel, Outlook); Oracle experience is an asset.(preferred)
• Customs and international shipping experience is an asset (preferred)

Additional Information

Don’t meet every single requirement?At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.
How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate:Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate:At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute:We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:
We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences.Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

The pay range for this position is between CAD $55,300 and $69,200 annually.The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate’s work location, skills and experience.Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.