Supervisor, Value Added Services (VAS)

Mattel; Mississauga; Hybrid; CAD 55,000 - 75,000; Full time

Job summary

Mattel is seeking a Promotional Assembly Planner in Mississauga to lead the VAS area, coordinating with Sales, Marketing, and Finance to meet customer objectives and deadlines. You will own the VAS process, manage inbound materials, and ensure accurate labour costing and biometric time-tracking compliance.

You will collaborate with cross-functional teams to determine timelines, costs, and staffing needs, while driving safe operations and cost-effective methods.

Qualifications

• Post-secondary diploma or degree required.
• 2–3 years warehouse experience with co-pack assembly preferred.
• 2 years managing staff and temporary labour pools.
• Excellent interpersonal and communication skills.
• Experience with labour costing and time studies.
• Strong Excel skills.
• Ability to handle pressure and meet deadlines.

Responsibilities

• Oversee the execution of all VAS activities including, pallet display programs, quarantine notices, and customer returns.
• Manage all inbound materials required to support VAS activities, while maintaining records of receipts.
• Liaise with Sales, Planning, Marketing, Trade Marketing and external Marketing partners to determine timelines and costing for all company initiatives and programs as it relates to Promotional Assembly and Receiving.
• Audit and control the movement of inventory to ensure accuracy of counts, locations, and progress of work.
• Provide key metrics data to support worldwide logistics reporting.
• Determine labour requirements for upcoming projects and track labour spends.
• Ensure labour costing is captured through biometric time clocks to ensure compliance with pre-established VAS project accounting codes.
• Provide labour costing estimates based on time studies to support the VAS approval process.
• Determine and develop efficient work methods and processes to control labour costs.
• Provide a safe working environment for all employees by adhering to GMP standards and applicable safety acts.

Skills

Interpersonal skills

Communication skills

Labour costing

Time studies

Deadline oriented

Education

Post-Secondary diploma or degree

Tools

Excel

Time tracking systems

Job description

CREATIVITY IS OUR SUPERPOWER.It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Opportunity:
The Promotional Assembly Planner will lead the Value Added Services (VAS) area with a focus on meeting our customer objectives and deadlines. This individual will take ownership of the VAS process working effectively with Sales, Marketing, Supply Chain, Customer Marketing, Digital Teams and Finance to ensure cost effective execution and communication of this program.

What Your Impact Will Be:

• Oversee the execution of all VAS activities including, pallet display programs, quarantine notices, and customer returns.
• Manage all inbound materials required to support VAS activities, while maintaining records of receipts. Ensure other material handling supplies have been ordered and maintained through preferred suppliers.
• Liaise with Sales, Planning, Marketing, Trade Marketing and external Marketing partners to determine timelines and costing for all company initiatives and programs as it relates to Promotional Assembly and Receiving.
• Audit and control the movement of inventory to ensure accuracy of counts, locations, and progress of work.
• Provide key metrics data to support worldwide logistics reporting.
• Determine labour requirements for upcoming projects and track labour spends.
• Ensure labour costing is a captured through biometric time clocks to ensure compliance with pre-established VAS project accounting codes.
• Provide labour costing estimates based on time studies to support the VAS approval process.
• Determine and develop efficient work methods and processes to control labour costs.
• Provide a safe working environment for all employees by adhering to Mattel GMP standards and the Occupational Health and Safety Act of Ontario.

What We’re Looking For:

• Post-Secondary diploma or degree
• 2-3 years of warehouse experience with co-pack assembly experience preferred.
• 2 years’ experience with managing staff and temporary labour pools.
• Excellent interpersonal & communication skills
• Experience with labour costing and time studies.
• Strong excel skills
• Ability to handle pressure situations and work toward set deadlines

How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate:Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate:At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute:We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:
We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences.Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is a proud Equal Opportunity Employer and we are committed to creating a welcoming, inclusive and barrier-free workplace. We are committed to providing accommodations to all applicants throughout the interview process, upon request, in all aspects of the selection process.

Videos to watch:
The Culture at Mattel
Corporate Philanthropy