Logistics Lead

Clear Destination Inc.; Saskatoon; Hybrid; CAD 49,000 - 62,000; Full time

Job summary

Clear Destination Inc. is seeking a Logistics Lead in Saskatoon to provide administrative and field support to the Logistics Supervisor. You will engage in ride-alongs, route reviews, and workforce planning to enhance service delivery.

The role requires at least 3 years in courier operations, a valid driver’s license, and strong organizational and analytical skills. Healthcare experience and proficiency with Microsoft Office are assets for success in this position.

Qualifications

• High School Diploma or equivalent.
• 3+ years of recent courier operations experience.
• Valid driver’s license: Ontario Class G, BC Class 5 or SK Class 5; clean driving abstract asset.
• Experience in healthcare environment is an asset.
• Strong organizational, analytical, and problem-solving skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office; routing/scheduling or fleet management systems is an asset.

Responsibilities

• Conduct ride-alongs with couriers to observe practices and identify improvement opportunities.
• Complete route reviews and updates to support efficiency and service delivery.
• Support workforce planning, scheduling, and staffing recommendations.
• Assist with new processes and service enhancements.
• Communicate observations and recommendations to the Logistics Supervisor.

Skills

Courier operations

Communication skills

Organizational skills

Analytical skills

Problem-solving skills

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Routing/Scheduling systems

Fleet management systems

Job description

Job Title: Logistics Lead

Reports to: Sr Manager Fleet & Safety, SK Logistics

Vacancy status: This posting is for an existing position.

Purpose of the Role

The Logistics Lead is a non-unionoperationssupport role responsible for providing administrative, analytical, and field support to the Logistics Supervisor. The role focuses on supporting day-to-daylogisticsoperations through ride-alongs, operational audits, route updates, workforce planning, investigations, recruitment support, and continuous improvement initiatives.

Working closely with Supervisors, Dispatch, Couriers, and internal stakeholders, the Logistics Lead gathers information,identifiesoperational opportunities, and supports service excellence through administrative and operational activities.

The position requires flexibility to support operational needs.Shift patterns and hours are subject to change based on operational requirements (mayincludeweekends and evenings).

Key Responsibilities:

Operational Support

• Conduct ride-alongswith Logistics Couriers toobserveoperational practices, provide field supportand, assess adherence to safety and operational expectations, reviewidentifiedoperational exceptions, andidentifyopportunities for continuous improvement.
• Complete route reviews, route updates, and route optimization activities to support operational efficiency and service delivery.
• Support workforce planning activities, including schedule development, coverage planning, and staffing recommendations.
• Assistwith the implementation of operational changes, new processes, and service enhancements.
• Communicate operational observations, concerns, and recommendations to the Logistics Supervisor.

Compliance & Investigations

• Conduct operational audits to support compliance with company policies, procedures, and regulatory requirements.
• Review operational reports andidentifyexceptions or trends requiring follow-up.
• Provide clarification on operational expectationsto courierswhereappropriateand accelerate significant concerns to the LogisticsSupervisor.
• Support investigations related to Non-Conforming Events (NCEs), Customer Experience Management (CEMS) cases, customer concerns, and operational incidents.
• Gather information, complete preliminary fact-finding, and prepare documentation to support investigations.
• Maintainaccuratedocumentation while handling confidential information with professionalism and discretion.

Administrative Support

• Complete administrative tasks andmaintainaccurateoperational records.
• Prepareconfidentialreports, summaries, and supporting documentation for Supervisors.
• Assistwith tracking operational trends andidentifyingopportunities for process improvement.
• Coordinate workforce scheduling activities to support operational requirements.
• Coordinate the ordering and inventory of operational supplies, materials, and equipment.
• Support recruitment activities, including coordinating interviews,participatingin candidate assessments, supporting onboarding activities, andmaintainingrecruitment documentation.
• Support departmental projects and other operational initiatives as assigned.

Communication & Collaboration

• Provide clarification on operational processes and procedures as requested.
• Collaborate with Dispatch, Supervisors, Laboratory Operations, Patient Service Centres, and other internal stakeholders to support operational initiatives, service requirements, and continuous improvement activities.
• Communicate operational updates and recommendations ina timelyand professional manner.
• Promote a culture of safety, accountability, collaboration, and continuous improvement.

What you bring to the role:

• High School Diploma or equivalent
• A minimum of 3 years recent experience in courier operations
• A valid Ontario Class G Driver’s license (Ontario), full valid Class 5 BC Driver’s license (British Columbia), or full valid Class 5 SK Driver’s license (Saskatchewan); Clean driving abstract is considered an asset.
• If required to operate a company vehicle, successful completion of the LifeLabs Driver Performance Evaluation will be required.
• Experience in a healthcare environment is an asset.
• Demonstrated ability to coordinate multiple priorities in a fast-paced environment.
• Strong organizational, analytical, and problem-solving skills.
• Excellent verbal and written communication skills.
• Proficiencywith Microsoft Office applications; experience with routing, scheduling, or fleet management systems is considered an asset.
• Ability tomaintainconfidentiality and exercise sound judgment when handling sensitive information.
• Strong interpersonal skills with the ability to build collaborative working relationships.
• Ability to travel between operational sites andparticipatein ride-alongsasrequired.

Why Join Us?

As a Logistics Lead, you’ll play a key role in supporting day-to-day logistics operations by partnering closely with Supervisors, Dispatch, Couriers, and cross-functional stakeholders to drive service excellence. You’ll contribute to operational efficiency through route optimization, workforce planning, audits, investigations, and continuous improvement initiatives while providing valuable field and administrative support. This role offers the opportunity to strengthen your leadership, analytical, and operational expertise in a fast-paced environment, while helping ensure safe, compliant, and customer-focused logistics services.

Salary range:

$48,516 - $61,858 CAD annually (commensurate with experience).