Logistics Coordinator

Kelly Professional & Industrial; Montreal (administrative region); On-site; CAD 52,000 - 65,000; Full time

Benefits offered by this job

Competitive base salary plus vacation pay

Weekly pay via direct deposit

Employee Assistance Program

Opportunities for continuous learning

Job summary

A leading multinational manufacturer in Montreal is seeking an experienced Account Specialist. This role involves managing key client accounts, coordinating logistics for order fulfillment, and ensuring timely communication with clients. Candidates should have strong organizational skills, proven experience in account management, and a background in logistics. A high school diploma is required and post-secondary education in business or supply chain is preferred. The position offers a competitive salary and opportunities for professional growth.

Qualifications

• Exceptional organizational skills and the ability to manage multiple priorities simultaneously.
• Proven experience in account management and logistics, preferably in a manufacturing or distribution environment.
• Advanced computer literacy, particularly with Microsoft Office Suite.
• BA/College Diploma in business, supply chain, or related field preferred.

Responsibilities

• Manage key client accounts, acting as the main point of contact for order inquiries and updates.
• Coordinate logistics for order fulfillment, tracking shipments and resolving delivery issues.
• Collaborate with internal teams to ensure accurate order processing and fulfillment.
• Collaborate with sales, operations, and logistics to ensure accurate order processing and fulfillment.
• Process sales orders via customer systems (including SAP).
• Monitor movement of goods and communicate proactively with customers and partners to ensure on-time deliveries.
• Maintain detailed records of account activities and issue resolution.
• Identify opportunities to optimize account management and logistics processes.

Skills

Exceptional organizational skills

Strong decision-making skills

Excellent interpersonal and communication skills

Bilingualism (French/English)

Education

High school diploma

Post-secondary education in business, supply chain, or related field

Tools

Microsoft Office Suite (Excel, Word, Outlook, SharePoint)

Microsoft Office

SharePoint

Job description

We are seeking a results-driven and detail-oriented Account Specialist to join our dynamic team in the south shore of Montreal (Longueuil). This role is ideal for candidates with proven expertise in account management and logistics coordination, who thrive in a fast-paced environment and enjoy working closely with cross-functional teams to deliver outstanding results.

Our client, a leading multinational manufacturer in the aerospace sector, is looking for an experienced Account Specialist. As a member of our growing team, you’ll play a vital role in strengthening client relationships and overseeing the seamless movement of products and information.

Please note that this position requires 5 days of work on site.

Role Purpose

This position outlines the responsibilities and qualifications for an Account Specialist skilled in account management and logistics. The successful candidate will be part of a collaborative environment with opportunities for professional growth.

Responsibilities

• Manage key client accounts, acting as the main point of contact for order inquiries, status updates, and post-delivery follow-up.
• Coordinate logistics for order fulfillment, tracking shipments, managing returns, and resolving delivery issues.
• Respond to client requests by phone and email in a timely and professional manner.
• Collaborate with internal teams—including sales, operations, and logistics—to ensure accurate order processing and fulfillment.
• Process sales orders via customer systems and SAP, ensuring all documentation is complete and up-to-date.
• Monitor the movement of goods and proactively communicate with customers and partners to ensure satisfaction and on-time deliveries.
• Maintain detailed records of account activities, order status, and resolution of client concerns.
• Continuously seek opportunities to optimize processes related to account management and order logistics.

Qualifications

• Exceptional organizational skills and the ability to manage multiple priorities simultaneously.
• Strong decision-making skills and the ability to work effectively under tight deadlines.
• Proven experience in account management and logistics, preferably in a manufacturing or distribution environment.
• High school diploma required; post-secondary education (BA or College Diploma) in business, supply chain, or related field is preferred.
• Advanced computer literacy, particularly with Microsoft Office Suite (Excel, Word, Outlook, SharePoint).
• Excellent interpersonal and communication skills, both written and verbal.
• Bilingualism (French/English) is considered an asset.

What We Offer

• Long-term, stable position in a reputable company.
• Competitive base salary plus vacation pay.
• Weekly pay via direct deposit.
• Employee Assistance Program for you and your family.
• Opportunities for continuous learning and career development.

About Us

At Kelly, we foster meaningful relationships and prioritize your growth. Our nationwide presence and dedication to excellence offer job seekers rewarding challenges and exceptional opportunities from entry-level to management positions.