Logistics Administrator

Nature Fresh Farms; Leamington; On-site; CAD 42,000 - 64,000; Full time

Job summary

Nature Fresh Farms is seeking a Logistics Administrator in Leamington to support our busy Logistics Department. This role involves scheduling delivery appointments, tracking freight in our TMS, communicating with carriers, and resolving shipment issues while ensuring compliance and documentation are accurate.

The position works in an office within a fast-paced warehouse environment, with Monday–Friday hours 8am–4pm, plus some Saturdays and on-call rotation.

Qualifications

• 1+ years in a Logistics environment preferred but not required.
• Experience with Canadian and US customs regulations.
• General knowledge of warehouse operational processes is an asset.
• Experience with NAV-based ERP, TMS and broker systems (Willson/Farrow) preferred.
• Proficiency with ERP, KPI Portals and Microsoft Office (Excel/Nav).
• High confidentiality and integrity.
• Strong interpersonal and cross-functional collaboration.
• Excellent communication and written skills.
• Valid driver’s license with access to personal vehicle as needed.
• Strong attention to detail and accuracy.
• Good time management in a fast-paced setting.
• Flexibility to work weekends and extended hours.

Responsibilities

• Schedule all delivery appointments for customer deliveries.
• Track and trace freight updates in the TMS system.
• Communicate with carriers/brokers and internal teams.
• Investigate and resolve shipment/delivery issues.
• Verify and process rate documentation promptly.
• Ensure compliance with required documentation.
• Assist with customs submissions for cross-border shipments.
• Support team in a collaborative environment.
• Perform general admin tasks (copying, filing, scanning).
• Adhere to Health, Food Safety, Bio Security and company policies.

Skills

Logistics coordination

Customs knowledge Canada/US

ERP systems NAV

TMS experience

Excel proficiency

Attention to detail

Communication skills

Time management

Team player

Independent work

Tools

NAV-based ERP

Truck Management System (TMS)

Willson/Farrow broker system

Microsoft Excel

Job description

Grow With Us - Join the Nature Fresh Farms Team!

Imagine breaking from tradition to ensure a brighter future for generations to come. At Nature Fresh Farms®, we're committed to nourishing people and the planet through greenhouse farming.

Since 1999, our family-owned company has pursued a simple yet profound goal: to cultivate a kinder, healthier future. Today, we're proud to be one of North America's largest vertically integrated leaders in greenhouse-grown produce. While we are growers, we are also greenhouse builders, plant nurturers, and collaborative partners united by shared values and vision.

Our journey is far from over. As we look to the future, we remain committed to:

• Innovation and conservation
• Reducing waste and promoting biodiversity
• Creating a more sustainable, inclusive, and friendlier world for all

We are currently looking to fill a full-time, permanent position for a Logistics Administrator in our Logistics Department at our Leamington facility.

What You'll Do:

• Request and schedule all delivery appointments for customer deliveries.
• Manage, track and trace freight updates in the company TMS system.
• Communicate in a prompt and professional manner with carriers/brokers and internal team members.
• Investigate and resolve shipment/delivery issues that may occur.
• Ensure rate documentation is verified and processed promptly in the appropriate systems.
• Meet legal compliance requirements for all documentation and ensure it is completed according to company requirements in an accurate and timely manner.
• Assist with customs preparations and submissions for cross border shipments.
• Willing to help in a collaborative team atmosphere when other team members are away or in need of assistance.
• Perform administrative tasks such as copying, filing, faxing, and scanning documents.
• Must comply with all Health and Safety, Food Safety, Bio Security, and Nature Fresh Policies and Procedures.
• This job description highlights the main components but is not inclusive of other activities that may be required.
• Must be able to complete all physical requirements of the job with or without a reasonable accommodation.

What You Bring:

• 1+ years of previous experience in a Logistics environment is preferred but not required.
• 1+ years working experience/knowledge of Canadian and US customs regulations.
• Possessing a general knowledge of warehouse operational processes is an asset.
• Experience with NAV based ERP, TMS (Truck Management System) and Willson and/or Farrow (Broker System) are preferred.
• Proficiency in working with computers and software programs, specifically ERP, KPI Portals and Microsoft Office more specifically Excel and Nav.
• Very high degree of confidentiality and integrity required regarding all aspects of the business.
• Good interpersonal skills: ability to work collaboratively on cross-functional teams and external parties.
• Exceptional communication abilities, active listening skills and written communication skills.
• Valid driver's license and use of personal vehicle are required as needed.
• Excellent attention to detail and accuracy.
• Strong time management skills and ability to meet deadlines within in a fast-paced environment.
• Must be available to work flexible hours including weekends and extended hours if needed.
• Displays strong initiative and able to work independently with little direction, within a fast-paced environment.
• Excellent organizational and multitasking skills.
• Team player with a high level of dedication.
• Must be strong with follow through as many tasks require constant follow-up.

What To Expect:

• This position works in an office setting in a collaborative team environment located in fast paced warehouse environment where temperatures vary from cooler to temperature-controlled areas.
• Working with minimal supervision but also communicating with different individuals and teams across our facilities and from external organizations.
• Full time hours Monday-Friday 8am-4pm, some Saturdays and on-call rotation

We're searching for passionate, purpose-driven individuals who are eager to make a difference - not just in their day-to-day work, but in the world around them. The right candidate is someone who shares our vision for a kinder, healthier future and lives out values that align with our own.

At Nature Fresh Farms, our GROWS Company Values guide everything we do - from how we collaborate as a team to how we grow as individuals and as a business:

Growing People - We cultivate greatness, every day

Respect and Care - We care for our people and our communities

One Team - We're stronger as one

Win By Challenging - We reimagine what's possible

Serve With Purpose - We make things happen

If you're someone who believes in doing meaningful work, thrives in a collaborative environment, and is motivated by innovation and impact, you'll feel right at home here.