Logistic Assistant

Bayshore HealthCare; Markham; On-site; CAD 32,000 - 52,000; Full time

Job summary

Bayshore HealthCare in Markham, Ontario is seeking a Logistics Assistant to support the logistics team in coordinating timely deliveries and communicating with internal and external contacts. The role requires attention to workflow, routes, and shipment planning to meet client needs.

The position involves working in a fast-paced environment, handling high volumes of orders, and ensuring accuracy in delivery records.

Qualifications

• High school diploma or equivalent.
• Experience coordinating a high volume of orders is preferred.
• Ability to multi-task in a fast-paced environment ensuring deadlines are met.
• Solid knowledge of Ontario geographical areas is highly preferred.
• Experience working in health care is an asset.
• Nice to have forklift experience.
• Flexibility to work a variety of shifts.

Responsibilities

• Coordinate deliveries and schedules to meet deadlines.
• View and manage expected delivery loads using the computer system.
• Advise intake/assembly on workflow, routes and timing for optimal scheduling.
• Determine shipment methods and assign routes to meet workload.
• Communicate with clients and internal contacts to meet contract requirements.
• Verify driver submissions and delivery reports for accuracy and consistency.
• Enter data into Bayshore systems for order tracking and KPIs.
• Support ISO documentation requirements.

Skills

Multitasking

Attention to detail

Communication

Telephone skills

PPE knowledge

Education

High school diploma

Job description

JOB SUMMARY

The Logistics Assistant is responsible for supporting the logistics team in coordinating the deliveries within a set timeframe and ensuring they are made on time. The Logistics Assistant will also be responsible for communicating with various parties both internally and externally regarding deliveries.

Duties and Responsibilities

• Assess the workload of expected packages by communicating with the intake desk and the assembly area.
• Use the computer system to view the expected delivery loads.
• Counsel the intake and assembly areas about workflow, routes, and timing, to optimize the scheduling and routing of deliveries.
• Establish the areas where packages will be placed for delivery preparation.
• Determine whether the planned schedules and routes are appropriate for the current situation.
• Consider availability of the client/customer when the driver’s stops are planned.
• Contact clients, customers, or internal contacts as required to meet delivery or contract requirements.
• Determine the shipment method using drivers, delivery services, or couriers.
• Assign, re-assign, and amend route manifests as required.
• Use courier on-line services to schedule courier pickups as required.
• Add the appropriate packing slips and manifests to the packages and compile the packages into a location for loading.
• Change the drop points for transfers as required.
• Determine the work loading of the drivers.
• Add drivers to specific routes as required to meet workload.
• Coordinate transfer of packages between driver and routes in case of non-deliverables.
• Facilitate the pickup of pumps and waste as required.
• Participate in Bayshore’s ability for customers to determine order and delivery status.
• Review driver submissions, such as manifests, time sheets, GPS travel records, and delivery reports to check for accuracy and consistency.
• Data enter information into Bayshore computers using various software for order tracking and KPI’s (key Performance Indicators) and customer requirements.
• Participate and contribute to the documentation requirements of ISO.

Responsibilities Specific to Warehouse and Dex Staff

• Willingness to work for extended periods in cold environments (walk-in coolers) while handling and packaging pharmaceutical products.
• Ability to maintain focus, attention to detail, and adherence to GMP or applicable regulatory guidelines, while working in temperature-controlled settings.
• Physical stamina to handle repetitive tasks in cooler conditions, including the use of appropriate PPE.

Qualifications

• High school diploma or equivalent, and relevant post secondary education desirable.
• Previous experience coordinating a high volume of orders is preferred.
• Ability to multi-task in a fast-paced environment ensuring deadlines are met.
• Solid knowledge of Ontario geographical areas is highly preferred.
• Experience working in health care is an asset.
• Nice to have forklift experience.
• Flexibility to work a variety of shifts.

Language Skills

• Ability to read, write, and comprehend documentation relevant to the responsibility.
• Ability to effectively present information in one-on-one and small group situations to employees of the organization.

Mathematical Skills

• Ability to add, subtract, multiply and divide all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

• Ability to apply good judgment to rationalize conflicting demands and tight deadlines.
• Be willing to choose the best option when options are limited.

Other Skills and Abilities

• Experience working in a fast-paced environment with tight deadlines.
• Ability to organize workload for efficient use of time.
• Ability to function independently.
• Ability to direct a small group of immediate reports.
• Excellent telephone skills.
• Familiarity with computer and applications is essential.
• Employees working in warehouse operations are required to wear and properly use all essential or required personal protective equipment (PPE) as outlined by their department leader and in accordance with the employer’s safety requirements. This obligation applies to current PPE requirements and any future revisions necessary to maintain compliance with applicable occupational health and safety legislation and regulations.
• Familiarity with Good Manufacturing (GMP) or applicable Regulatory Guidelines, particularly regarding temperature-controlled storage and handling of pharmaceutical products (a must requirement for Warehouse and Dex employees).

At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength.

This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities.

We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.

At Bayshore Healthcare Ltd., and its subsidiaries, we are committed to fostering an inclusive workplace and operate in full compliance with all Provincial and Territorial legislation pertaining to Human Rights Codes and Accessibility requirements.

To ensure continued compliance throughout the recruitment and selection process, we encourage candidates to disclose any accommodation needs they may have.