Pharmacy Assistant

Bayshore HealthCare; London; On-site; CAD 36,000 - 48,000; Full time

Job summary

Bayshore HealthCare is seeking a Pharmacy Assistant to support pharmacists in compounding, dose preparation, and dispensing within a regulated environment. You will process prescriptions, manage inventory, and ensure accurate patient and billing data entry in the Kroll system.

This role involves working in a fast-paced setting, adhering to USP 797 guidelines, and collaborating with the pharmacy team to maintain high standards of patient care and safety.

Qualifications

• Completion of High School diploma.
• CCAPP Accreditation as a Dispensary Assistant preferred.
• Specialized aseptic technique training is an asset.
• Knowledge of USP 797 and NAPRA standards.
• Ability to remain calm and effective under pressure.
• Familiarity with Kroll Dispensing software is an asset.

Responsibilities

• Maintain Federal, Provincial, and Local regulations, accrediting body standards, and Bayshore Policies and Procedures.
• Schedule patient medication orders for preparation and dispensing.
• Prepare required infusion supplies for delivery of medication.
• Enter prescriptions into the prescription software (Kroll) for filling/billing.
• Refill medications through the prescription software (Kroll).
• Preparation and labeling of medications in accordance with regulatory requirements.
• Order, receive and store medications and supplies correctly.
• Perform physical inventories and maintain dispensing records.
• Communicate with clients, their agents, staff and medical professionals.
• Participate in performance improvement and quality assurance activities.

Skills

Attention to detail

Under pressure performance

Education

High School diploma

CCAPP Accreditation as Dispensary Assistant (preferred)

Tools

Kroll Dispensing software

Job description

JOB SUMMARY The Pharmacy Assistant is responsible for different technical tasks delegated by the Pharmacist, Compounding Specialist, Pharmacy Supervisor, or Infusion Pharmacy Manager as per Bayshore Delegation of Controlled Acts policy and Ontario College of Pharmacists Delegation of Controlled Acts policy. The technical tasks delegated by the compounding specialist are in accordance with the appropriate supervision protocol and appropriate quality control measures and are related to sterile-preparation compounding with the appropriate training, using a formal delegation process that complies with the requirements of the Ontario College of Pharmacists. The Pharmacy Assistant aids in the processing of the prescriptions by accurately order entering all relevant patient, medication and billing information and prioritizing the sequence with which they are completed. They prepare infusion and TPN medications following USP 797 Guidelines. They also process, prepare, and bill orders as well as participate in inventory management. The Pharmacy Assistant directly reports to the Pharmacy Supervisor and ultimately reports to the Pharmacy Manager.

DUTIES AND RESPONSIBILITIES

• Maintain Federal, Provincial, and Local regulations, accrediting body standards, and Bayshore’s Policies and Procedures.
• Schedule patient medication orders for preparation and dispensing for repeat medications.
• Prepare required infusion supplies for delivery of medication.
• Enter prescriptions into the prescription software (Kroll) for filling/billing such prescriptions.
• Refill medications through the prescription software (Kroll).
• Preparation and labeling of medications as required by law.
  • Appropriate assembly of drugs and supplies by matching codes and quantities from the compounding document.
  • Correct labeling of product.
  • Ensuring compounded products are matched to the right delivery section prior to shipping.
• Order, receive and store medications and supplies in the appropriate environment.
• Perform physical inventories according to policies and procedures.
• Maintain pharmacy records including filing and documenting required information on dispensing records.
• Communicate appropriately with clients, their agents, SWHCCSS staff and medical professionals.
• Participate in performance improvement and quality assurance activities, education programs, and department/site meetings.
• Amalgamating adjacent supply and medication orders.
• Liaising with the delivery department to ensure delivery due dates are met.
• All employees are expected to demonstrate good stewardship in the identification, reporting and mitigation of unsafe acts or conditions.
• Perform other duties as assigned.

QUALIFICATIONS

• Completion of High School diploma.
• CCAPP (Canadian Council of Accrediting Pharmacy Program) Accreditation as a Dispensary Assistant preferred.
• Specialized Aseptic Technique training either on or off-site an asset.
• Possesses and maintains relevant knowledge of USP 797 Standards and NAPRA standards.
• Ability to remain calm and effective in stressful situations, meet deadlines and work well under pressure. Concentration is required to perform duties accurately and safely in a high activity environment.
• Familiarity with Kroll Dispensing software is an asset.

Physical Requirements

• Spends the majority of the shift on feet, including standing and walking for extended periods.
• Regularly lifts, pushes, pulls, carries, or moves objects of varying weights.
• Occasionally required to lift up to 50 lbs. unassisted.
• Performs physical tasks such as bending, twisting, and reaching to move supplies or other items.
• Answers phone calls and triages inquiries to the appropriate area.
• Interact regularly with customers, external agencies, healthcare providers, and team members.
• Communicates through a variety of methods, including phone, in-person, and electronic channels.

Work Environment

• Works primarily in pharmacy and clean room settings.
• Required to be flexible and available to work a variety of shifts, including days, evenings, weekends, and holidays.

At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.

At Bayshore Healthcare Ltd., and its subsidiaries, we are committed to fostering an inclusive workplace and operate in full compliance with all Provincial and Territorial legislation pertaining to Human Rights Codes and Accessibility requirements. To ensure continued compliance throughout the recruitment and selection process, we encourage candidates to disclose any accommodation needs they may have.