Local Account Executive

XPO, Inc.; Edmonton; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Extended health benefits

Life insurance

Disability coverage

Pension plan

Competitive compensation package

Job summary

XPO is seeking a Local Account Executive in Edmonton, AB. You will drive territory growth by building trusted advisor relationships, manage both local and national accounts, and lead pricing, contracts, and service solutions with a focus on customer objectives.

You’ll collaborate with operations and support teams to ensure a seamless customer experience, translate feedback into insights, and expand relationships across organizations to increase account penetration and revenue.

Qualifications

• Bachelor’s degree or equivalent with 4 years of related work experience
• 1 year of direct B2B selling experience
• Proficient with Microsoft Office (PowerPoint)
• Experience with enterprise CRM tools
• Availability to work evenings and some weekends

Responsibilities

• Conduct daily customer-facing meetings to build relationships and identify growth opportunities within accounts
• Drive territory growth by building trusted advisor relationships and uncovering new opportunities
• Lead conversations around pricing, contracts, and service solutions
• Collaborate with operations, sales leadership, and service center teams to deliver a seamless customer experience
• Resolve customer issues with internal partners to support account growth
• Develop relationships with decision-makers across customer organizations to increase penetration
• Translate feedback and opportunities into actionable insights for leadership teams
• Advance opportunities that contribute to revenue growth and customer retention

Skills

B2B selling

PowerPoint

CRM tools

Evenings/weekends

Education

Bachelor’s degree

Tools

Salesforce.com

Job description

Local Account Executive

Requisition Id: 390055

Business Unit: LTL

Location:

Edmonton, AB, Canada, T5W4P5

What you’ll need to succeed as a Local Account Executive at XPO

Minimum qualifications:

• Bachelor’s degree, 4 years of related work experience or equivalent military experience

• 1 year of direct business-to-business selling experience supporting both local and national sales efforts

• Experience with Microsoft Office (PowerPoint)

• Experience working with enterprise Customer Relationship Management (CRM) tools

• Available and flexible to work evenings and some weekends as needed

Preferred qualifications

• 2 years of direct business-to-business selling experience supporting both local and national sales efforts

• Experience working with Salesforce.com

• Proven track record of success in sales, customer relations and collaborating across multiple business units

• Competitive nature with a hunter mentality and a strong desire to win

• Excellent verbal and written communication skills

• Solid time management and organizational skills with the ability to be productive in a variety of work environments

• Ability to understand competitor strategies, products, and pricing patterns

About the Local Account Executive job

Pay, benefits and more:

• Competitive compensation package

• Extended health benefits (medical, dental, and vision)

• Life insurance

• Disability coverage

• Pension plan

What you’ll do on a typical day

• Conduct daily customer-facing meetings to build relationships, uncover business challenges, and identify growth opportunities within existing and prospective accounts.

• Drive territory growth by building trusted advisor relationships, uncovering new opportunities within existing and prospective accounts, quantifying business impact, and delivering solutions that support customer objectives.

• Lead customer conversations around pricing, contracts, and service solutions by demonstrating value and driving mutually beneficial outcomes.

• Partner with operations, sales leadership, and service center teams to deliver a seamless customer experience and ensure commitments are executed successfully.

• Collaborate with Customer Support Specialists, Customer Service Representatives, and other internal partners to resolve customer issues, strengthen satisfaction, and support account growth.

• Develop and expand relationships with decision-makers and influencers across customer organizations to uncover opportunities and increase account penetration.

• Translate customer feedback, market intelligence, and sales opportunities into actionable insights for service center and sales leadership teams.

• Drive clear next steps and accountability following customer interactions, advancing opportunities that contribute to revenue growth, customer retention, and long-term partnership success.

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.

Qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability or other protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They should not be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed.

Must be legally eligible to work in Canada. Proof of eligibility will be required in the form of a Canadian birth certificate, Canadian passport, Canadian citizenship certificate, Canadian certificate of permanent residence, Canadian open work permit or receipt from Immigration Canada of an application for a post-graduate work permit. Proof of eligibility must be current and valid (not expired, cancelled or voided). Proof of eligibility will be required if an offer of employment is made. Failure to provide proof of eligibility at least six (6) weeks prior to the start date in the offer of employment may result in the offer of employment being rescinded.

We are committed to supporting applicants and employees with disabilities by providing reasonable accommodations throughout the hiring process and during employment.

If you require a reasonable accommodation at any stage of the application, interview or hiring process—or at any time after joining the Company—please contact us at [e-mail] .

To help us respond promptly, please include the following information in your email:

• Your name

• If a job candidate, the job title, location (city/province) and requisition ID (if applicable)

• If a current employee, your SFID, job title and work location

• A clear description of the disability accommodation that you are seeking

All accommodation requests will be handled in accordance with applicable law and our policies.