Lobby Server - Braven

Oliver & Bonacini Hospitality; Edmonton; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a dynamic and innovative hospitality team where your passion for food and beverage will shine! This role offers the chance to create memorable experiences for guests while working in a fast-paced and supportive environment. You will collaborate with a dedicated team, learning valuable systems and procedures that set our establishments apart. With a strong commitment to diversity and employee respect, this company fosters an exciting workplace where you can grow and make a difference. If you are enthusiastic, detail-oriented, and ready to elevate your career in hospitality, this opportunity is for you.

Benefits

Gratuity Sharing

Discounted Gym Membership

50% Dining Discount

Employee Referral Program

Training and Development Opportunities

Health, Dental, and Vision Benefits

Enhanced Mental Health Coverage

Qualifications

• Minimum 2 years serving experience in a similar environment.
• Pro Serve Certification required for all applicants.

Responsibilities

• Welcome guests warmly and provide enthusiastic service.
• Ensure accurate order entry and clear communication with the BOH team.
• Maintain cleanliness and monitor food safety standards.

Skills

Attention to Detail

Organizational Skills

Strong Oral and Written Communication

Sales Ability

Multi-tasking

Ability to Remain Calm Under Pressure

Education

Pro Serve Certification

Tools

POS System

Job description

Company Description

Let’s be clear — this is not your grandfather’s steakhouse. Granted, there is no shortage of shrimp cocktail, wedge salad or creamed spinach. Braven, led by Canada’s award-winning Chef Anthony Walsh, is a new breed of steakhouse — a force to be reckoned with. Merging unfussy, old-school sensibilities with modern grace and style!

What's in it for you:

• Gratuity Sharing
• Discounted gym membership and Employee Assistance Program
• 50% Dining Discount for all O&B locations for you and up to 3 guests
• Employee Referral Program
• Training and development opportunities
• Access to Health, Dental and Vision benefits with Enhanced Mental Health Coverage
• O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, Quebec, and Nova Scotia.

Job Description

Joining us means you will be part of an extraordinary and exciting company! You’re a key team player collaborating closely with the restaurant team and our guests. You’ll learn our sought after set of systems and procedures while working closely with your FOH and BOH Teams. You’ll bring a professional, enthusiastic work ethic each day; and contribute to setting our restaurants apart and creating a rave worthy guest experience!

Core Values:

• You are passionate and articulate about food and beverage
• You value relentless innovation and kick-ass creativity
• You value positivity, honesty and respect
• You aim to leave lasting, positive impressions on every guest through intelligent, enthusiastic and emotional service.
• You celebrate diversity and recognize that we are strongest when we apply the sum of our personal energies, our collective genius

The Day to Day:

• You’re a pro at first impressions and welcome each guest warmly and with enthusiasm
• You’re aware of your surroundings and offer a helping hand to all guests whenever needed
• You’re enthusiastic about our offerings and share your menu knowledge in order to make the best recommendations
• You value organization and structure and utilize seat-specific ordering so as not to auction food when it is delivered to the table
• You’re accurate and precise when entering information into the POS system ensuring communications are clear for the BOH team
• You are able to respond promptly and courteously to any guest request or concern
• You take pride in your workspace and monitor the cleanliness of your section
• You keenly follow all food safety standards and systems
• You love to go above and beyond for special requests or celebrations and take food preferences and guest allergies seriously
• Other duties as assigned or required

Qualifications:

• At least 2 years serving experience in a similar environment
• Pro Serve Certification a requirement
• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills and sales ability
• Ability to multi-task
• Strong oral and written communication skills
• High level of product knowledge
• Ability to maintain a level of professional urgency and momentum
• Ability to lift/carry furniture

Oliver & Bonacini's Diversity Commitment

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.