Lobby Server - Braven

OLIVER & BONACINI; Edmonton; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a dynamic and innovative steakhouse that redefines dining experiences! As a key team player, you'll collaborate with both front-of-house and back-of-house teams to create memorable moments for our guests. Your role will involve delivering exceptional service, showcasing your knowledge of the menu, and ensuring that every guest feels valued. This is an exciting opportunity to be part of a company that values creativity, positivity, and diversity. If you are passionate about food and beverage and thrive in a fast-paced environment, this is the perfect place for you to grow your career and make a lasting impact.

Benefits

Gratuity Sharing

Discounted Gym Membership

50% Dining Discount

Employee Referral Program

Training and Development Opportunities

Health, Dental, and Vision Benefits

Enhanced Mental Health Coverage

Qualifications

• 2+ years of serving experience in a similar environment is essential.
• Strong communication and organizational skills are required.

Responsibilities

• Welcome guests warmly and provide enthusiastic service.
• Ensure accurate order entry and maintain cleanliness in your section.

Skills

Serving Experience

Attention to Detail

Organizational Skills

Sales Ability

Communication Skills

Multi-tasking

Calm Under Pressure

Tools

POS System

Job description

Let’s be clear — this is not your grandfather’s steakhouse. Granted, there is no shortage of shrimp cocktail, wedge salad or creamed spinach. Braven, led by Canada’s award-winning Chef Anthony Walsh, is a new breed of steakhouse — a force to be reckoned with. Merging unfussy, old-school sensibilities with modern grace and style!

What's in it for you:

• Gratuity Sharing
• Discounted gym membership and Employee Assistance Program
• 50% Dining Discount for all O&B locations for you and up to 3 guests
• Employee Referral Program
• Training and development opportunities
• Access to Health, Dental and Visions benefits with Enhanced Mental Health Coverage
• O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, Quebec, and Nova Scotia.

Job Description

Joining us means you will be part of an extraordinary and exciting company! You’re a key team player collaborating closely with the restaurant team and our guests. You’ll learn our sought after set of systems and procedures while working closely with your FOH and BOH Teams. You’ll bring a professional, enthusiastic work ethic each day; and contribute to setting our restaurants apart and creating a rave worthy guest experience!

Core Values:

• You are passionate and articulate about food and beverage
• You value relentless innovation and kick-ass creativity
• You value positivity, honesty and respect
• You aim to leave lasting, positive impressions on every guest through intelligent, enthusiastic and emotional service.
• You celebrate diversity and recognize that we are strongest when we apply the sum of our personal energies, our collective genius

The Day to Day:

• You’re a pro at first impressions and welcome each guest warmly and with enthusiasm
• You’re aware of your surroundings and offer a helping hand to all guests whenever needed
• You’re enthusiastic about our offerings and share your menu knowledgeable in order to make best recommendations
• You value organization and structure and utilize seat-specific ordering so to not auction food when it is delivered to the table
• You’re accurate and precise when entering information into the POS system ensuring communications are clear for the BOH team
• You able to respond promptly and courteously to any guest request or concern
• You take pride in your work space and monitor the cleanliness of section
• You keenly follow all food safety standards and systems
• You love to go above and beyond for special requests or celebration and take food preferences and guest allergies seriously
• Other duties as assigned or required

Qualifications

• At least 2 years serving experience in a similar environment
• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills and sales ability
• Ability to multi-task
• Strong oral and written communication skills
• High level of product knowledge
• Ability to maintain a level of professional urgency and momentum
• Ability to lift/ carry furniture

Additional Information

Oliver & Bonacini's Diversity Commitment

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.