Loan Solutions Consultant

Fairstone Bank; Saint-Hyacinthe; On-site; CAD 40,000 - 60,000; Full time

Job summary

Fairstone Bank is seeking a Loan Solutions Consultant to provide exceptional customer service and assess loan applications. This role involves closing loans, following up on accounts, and participating in personal development. The ideal candidate will possess strong communication skills and a commitment to customer satisfaction.

Benefits

Minimum 15 days vacation

Flexible hours

Comprehensive benefits

Pension contributions

Wellness solutions available 24/7

Competitive base salary plus incentives

Employee referral bonuses

Paid online courses

Supportive work environment

Qualifications

• Authorized to work in Canada.
• Excellent communication skills.
• 1 year of experience in loan underwriting is a plus.

Responsibilities

• Support customers via phone and in person.
• Assess loan applications accurately.
• Follow credit policy rules.

Skills

Communication

Education

High school diploma or equivalent

Post-secondary education in Finance or Business Administration

Tools

Loan origination software

Job description

Join to apply for the Loan Solutions Consultant role at Fairstone Bank.

Come join Fairstone Financial as a Financial Consultant in Loan Solutions.

Who We Are

Fairstone Financial is a leading Canadian provider of responsible lending solutions, offering personal loans and retail point-of-sale financing. With a focus on customer service and community engagement, Fairstone helps individuals and businesses meet their financial needs through flexible and accessible lending options. Our culture is built on strong values and leadership principles, aiming to deliver the best borrowing experience and earn customer trust and loyalty.

A Regular Day For You Will Include

• Supporting customers and prospective customers via phone and in person to provide excellent service.
• Assessing loan applications accurately and efficiently in a fast-paced environment.
• Following credit policy rules closely to ensure risk parameters are maintained.
• Gathering loan information and selling loan and protection products.
• Closing loans both virtually and in person.
• Following up on past due customer accounts.
• Handling cash controls, including taking payments.
• Participating in personal training and development to support our mission.

Why Join Us?

We care about our employees and offer benefits such as:

• Minimum 15 days vacation, wellness days, and statutory holidays.
• Flexible hours and support for work-life balance.
• Comprehensive benefits, including virtual healthcare.
• Pension contributions with automatic matching.
• Wellness solutions available 24/7.
• Competitive base salary plus incentive programs.
• Reward points for travel or merchandise.
• Employee referral bonuses.
• Discounts at various retailers.
• Paid online courses and professional development opportunities.
• A supportive, collaborative work environment.

Must-Haves

• Authorized to work in Canada.
• High school diploma or equivalent (asset).
• Excellent communication skills.

Extra - Awesome To Have

• At least 1 year of experience in loan underwriting or in a financial institution.
• Experience with loan origination software.
• Post-secondary education in Finance or Business Administration.
• Positive attitude and team spirit.

We are proud to be Montreal's Top Employers 2025 by Canada’s Top 100 Employers!

Learn more: fairstone.ca

Follow us on LinkedIn: fairstone on LinkedIn

Please specify your preferred language for communication (French or English) in your application.

Fairstone is an equal opportunity employer, committed to reasonable accommodations for individuals with disabilities. We encourage Aboriginals, visible minorities, and disabled individuals to apply.

Additional Details

Time Type: Full time

Job Type: Temporary (Fixed Term)

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales, Consulting, and Customer Service